Easy Shipping Restrictions
The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality and the exceptional support provided by the team, particularly by Nghia and Ian. Users appreciate how the app effectively helps them restrict shipping to specific areas by postal codes and how the support team goes above and beyond to customize solutions and address any issues quickly. The ease of integration, prompt responses from customer service, and the ability to handle unique requests are highlighted as key strengths of the app. However, there are a few negative reviews mentioning issues with app errors, lack of response from support, and difficulties in using the app with certain browsers.
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Great app, and exceptional support team-- thanks Nghia! We were experiencing an issue due to our configuration, and Nghia stepped in to help us identify root cause of the issue, fix it, and gave helpful recommendations moving forward. Very helpful team, great Shopify app and highly recommend.
The app worked exactly as we wanted, I will say when tackling on your own the app can seem a little confusing however Nghia from their team was amazing. She was able to sort all our issues and assist in setting everything up, the help was super fast and efficient. I would certainly recommend this app.
Updated review: support team is very helpful in setting up and testing the implementation to block postal codes. I'd rate it 5* if not for the error that prevents me from opening the app in Firefox or Safari. In Safari it's just a blank page. FF error message: "Firefox Can’t Open This Page To protect your security, accounts.shopify.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."
Hello EVolt home, Thank you for the updated review and for your kind words about our support team, we really appreciate it! Regarding the Firefox and Safari message: this behavior is caused by Shopify’s account security restrictions when certain pages are opened in an embedded window. It is not an app malfunction, and it does not affect functionality or setup. Our team is always happy to handle the full configuration and testing for you, or guide you through the workaround if needed. We are glad everything is working as intended, and we truly appreciate your feedback as it helps us continue improving. Kind regards, Easy Shipping Restrictions Support Team
Super schneller Support! Bin sehr zufrieden mit der App! Auchdie Umstellung auf Deutsch funktionierte über den Support innerhalb weniger Stunden.
We have to restrict certain states and cities from ordering products due to legal regulations. The support team made it easy by letting us send them a list of zip codes to restrict and they configured numbers of them in record time. When we get updates, we just send that list to the support team and they knock it out. Plus, the app validates on the cart screen with the shipping estimator which made it prompt for zip code twice. The support team was able to reconfigure it so it prompts the user once and passes the zip to the other popup. The fast resolution to our specific needs is well worth the subscription costs.
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