Easy Shipping Restrictions
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Great app, and exceptional support team-- thanks Nghia! We were experiencing an issue due to our configuration, and Nghia stepped in to help us identify root cause of the issue, fix it, and gave helpful recommendations moving forward. Very helpful team, great Shopify app and highly recommend.
The app worked exactly as we wanted, I will say when tackling on your own the app can seem a little confusing however Nghia from their team was amazing. She was able to sort all our issues and assist in setting everything up, the help was super fast and efficient. I would certainly recommend this app.
Updated review: support team is very helpful in setting up and testing the implementation to block postal codes. I'd rate it 5* if not for the error that prevents me from opening the app in Firefox or Safari. In Safari it's just a blank page. FF error message: "Firefox Can’t Open This Page To protect your security, accounts.shopify.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."
Hello EVolt home, Thank you for the updated review and for your kind words about our support team, we really appreciate it! Regarding the Firefox and Safari message: this behavior is caused by Shopify’s account security restrictions when certain pages are opened in an embedded window. It is not an app malfunction, and it does not affect functionality or setup. Our team is always happy to handle the full configuration and testing for you, or guide you through the workaround if needed. We are glad everything is working as intended, and we truly appreciate your feedback as it helps us continue improving. Kind regards, Easy Shipping Restrictions Support Team
Super schneller Support! Bin sehr zufrieden mit der App! Auchdie Umstellung auf Deutsch funktionierte über den Support innerhalb weniger Stunden.
We have to restrict certain states and cities from ordering products due to legal regulations. The support team made it easy by letting us send them a list of zip codes to restrict and they configured numbers of them in record time. When we get updates, we just send that list to the support team and they knock it out. Plus, the app validates on the cart screen with the shipping estimator which made it prompt for zip code twice. The support team was able to reconfigure it so it prompts the user once and passes the zip to the other popup. The fast resolution to our specific needs is well worth the subscription costs.
This app is simple to use and the support offered is first class. They quickly customised our message and the site was updated immediately.
Customer Service with this app is outstanding! Really recommend.
Outstanding Support: We faced a unique challenge with our website, needing to limit local deliveries to specific areas. After several unsuccessful attempts with other plugins, we discovered this one and received outstanding support from the team. They went above and beyond to ensure our satisfaction, and the results have been excellent. We highly recommend this plugin for its exceptional functionality and support.
Did exactly what we needed and great customer support :D !
Zero support after 3 days. App is buggy, refuses to load often and after 100 post codes added to the list would not let us add or save any more. Reached out to support numerous times - no reply.
Hello eStrike Canada, please accept our most sincere apologies for the inconvenience you experienced with our app. You've created 3 tickets recently and we all replied them within the day. Could you please check them again.
Great app, working perfectly for our needs. Support service was 100% effective to adapt the code/design/text exactly as we needed it in less than 24h.
App didn't work. Gives an error message. Looks to be what I need, but I think they are out of business as well. I've been waiting on a return message for well over a month. Tried support ticket, email, and the text number they leave on their website. No dice.
Hello Carzan Local Market, please accept our most sincere apologies for the inconvenience you experienced with our app. During the time you had reached out to our support team, the app was going through a major update. Additionally, our developer discovered that our mail server was down, causing a 1-2 week time period where we could not receive support request emails. It has since been fixed and I can personally confirm that we can receive support request emails. If you would like to give us another chance, please reach out to our support team at [email protected] for a one month free trial. Again, we would like to apologize for this inconvenience. Thank you very much for your understanding. - Easy Shipping Restrictions
Ian was awesome, he customized a solution to my needs based on the shipping restrictions. tested everything it works as advertised. highly recommend easy shipping restrictions and customer support is fantastic.
We have a very limited local delivery area and have had many issues with people outside this area ordering. This app solved it for us. Support is super friendly and helpful. Thanks!!
This app is super easy to integrate and manage, even for a non-coder like myself! Plus, Ian and his team are SUPER helpful and truly go above and beyond to make sure you are all set and everything works smoothly. Can't recommend them enough!
Does exactly what its says it does and Ian was very quick to provide the needed customisation. would recommend
I use this app and feel so easy to set up. Also, I sent some inquiries, and customer support responded to me so quickly with helpful solutions. I really recommend this app if you would like to limit the ship-to areas.
Very fast reply and helped to customize what i needed. Even provided additional informations for checking if everything works fine.
This app works perfectly, I had to do some adjustment and the assistance helps me directly. I recommend it!
Una aplicación muy útil y simple de instalar, y sobre todo el soporte amable e inmediato de Ian, para atender todos nuestros requerimientos con los textos modificados al español. Gracias! Guillermo de Chapa esa flor.
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