All reviews

Rating Breakdown

  • 5
    87% (34 ratings)
  • 4
    3% (1 ratings)
  • 3
    5% (2 ratings)
  • 2
    3% (1 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (39)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 13, 2023

No hay prueba gratis, hay que hacer un pago minimo de $20 usd. Mejor uso canvas. ...............................

Using app

20 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 18, 2021

More personable experience compared to other services. A real person will reach out about your order. The photo came out nice. Still, quite an expensive for small business owners but great for the pictures that may be more difficult to edit on your own.

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for your feedback! I'm happy to hear you've had good experience with our app and our staff. Feel free to reach out if there's anything else we can help you with!

5 / 5 Share

Oct. 29, 2019

This was JUST what my store site needed. Had problems with some of my images which Emyle on their support team worked ever so patiently with me! This isn't an area I'm very 'savvy' with--so a lot of the process was a learning curve for me, but they were with me to sort everything out! Now my site has a nice pro look to it-and for such a reasonable price! Highly recommend.

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your lovely review! We are always here to help with anything you need.

2 / 5 Share

Aug. 12, 2019

You will wait way more then 24 hours. They will edit the saturation when you beg them not too. I email them and message all the time and hours and hours go by before i get an answer.

Using app

About 3 years

Total reviews

8

Average rating

3.1

Developer Reply

Thank you for taking the time to leave feedback. WWe always want to make sure that our customers are happy with the editing. As your order was delayed for clarification we have refunded credits to your account and processed the order free of charge. In regards to the color changes - we have not changed the colors on your images. When the background is removed from images, the product can look as if the color has changed because it is now sitting on a white background. We have reached out via email, so please feel free reply so we can rectify the situation for you.

3 / 5 Share

May 13, 2019

I like the app and the photos come back decent but they are never done in 24 hours. Even if I only submit 6 or 8 it takes a couple days.

Using app

About 1 month

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for taking the time to write a review. Our team sent an email two days ago about your order but haven't received a reply. Could you please check your spam folder? All images are processed within 24 hours unless we require new photos (due to images being too small) or require more information. In your case previously, I believe your photos have been blurry and it is important to us that they look perfect for your website and meet your requirements so we have reached out for this reason. If you would like us to process the small images provided, let us know and I will make a note for us to not follow up on the order next time. We are happy to work however you would like. Could you please get in touch about your current order so we can process it asap for you? Thanks, Holly ([email protected])

5 / 5 Share

March 31, 2019

We used Pixc for optimizing the basis of our images. The end result is great and the continuous support from their team is amazing. Always immediate feedback and quick solutions.

Store

NUDE

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to review our app! πŸ˜€ I would love to know what suggestions or feature requests you have. Feel free to reach out via email [email protected]. - Holly

5 / 5 Share

Jan. 10, 2019

I used the 5 free credits for this app and the pictures turned out great. Took out my backgrounds and added a mirrored effect. Quick turnaround. Will be using again, already placing my next order.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely review and for being a returning Pixc customer. :) If you require any assistance, feel free to get in touch with us at [email protected].

5 / 5 Share

Dec. 29, 2018

This is a great app! They are super fast and very accommodating! I highly recommend! Great Job and Thank you!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Feel free to send us an email with any feature requests you have or if we can help you at all. πŸ˜€

5 / 5 Share

Oct. 9, 2018

They did an excellent job editing our photos. Clean lines and professional retouching. I was very impressed with the job they accomplished.

Using app

5 days

Total reviews

15

Average rating

4.7

Developer Reply

Thank you for your review πŸ˜€ Glad we could help you.

5 / 5 Share

Sept. 16, 2018

This app is great for small businesses on shoe string budgets that want quality photo alterations. I have my iphone pic turned into professionals sales pics. I really recommend this app.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for recommending us! πŸ₯°

5 / 5 Share

July 2, 2018

Excellent value and turnaround times. Very please with the work they have done! Will continue to use!

Using app

10 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for leaving a review! πŸ₯° We really appreciate it. If you have any suggestions or feature requests, we could love to hear them.

5 / 5 Share

June 13, 2018

Awesome app that works perfectly. Absolutely love it!

Using app

Over 1 year

Total reviews

37

Average rating

5.0

Developer Reply

Thank you for your review πŸ₯° Please reach out if we can help with anything else!

5 / 5 Share

June 6, 2018

Excellent quality and quick turnaround.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review πŸ˜€ Please reach out if we can help with any other image editing needs.

5 / 5 Share

May 31, 2018

I like the service of Pixc. They do a good job and they will also correct if there is a problem.

Using app

About 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your review πŸ˜€ Please reach out if we can help with anything else for your store.

5 / 5 Share

May 24, 2018

Much easier than trying to find a photographer and cost effective for small businesses

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Glad we could help. πŸ˜€ Please reach out if we can help with any other image editing needs.

5 / 5 Share

March 28, 2018

We are extremely pleased with Pixc's professional work. The photos were processed very quickly and precisely. I sincerely recommend everyone!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recommending Pixc 😍

5 / 5 Share

Sept. 21, 2017

Great service- the time you save is worth the price. But the results are amazing! I submitted several images that included wig hair and I thought there’s no way they can remove a background that has hair on top. They did and didn’t affect or remove the hair. I’m so impressed!!

Using app

2 months

Total reviews

9

Average rating

3.7

Developer Reply

Thank you for your review πŸ™‚ Reach out if we can help with anything else!

5 / 5 Share

Aug. 15, 2017

So happy to have found this app. Under 24 hours and your photos are back and edited.

Using app

11 days

Total reviews

21

Average rating

5.0

Developer Reply

Thank you for your review! 😍

5 / 5 Share

Aug. 15, 2017

I sent over a few pictures that had a horrible grey background, ones that I was not able to get any whiter, they sent me back perfect photos for our website. I am going to use them for all our photos that need to be crisp and clear for the web. Customer service was knowledgeable and fast to reply to my email and we had a super fast turn around on our photos. Totally happy we found this app to ad to our Shopify site!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad we could help! Please reach out if you need anything else. Thank you for taking the time to review our app.

3 / 5 Share

July 24, 2017

If you're looking for simple background removal, you'll be happy with this service, but if natural shadows are important to your images, you'll probably be disappointed. When I photograph my products, I take the time to adjust the lighting to create shadows that look real and highlight the product. Unfortunately, their approach is to knock out everything but the object and then add in artificial shadows. My experience has been that their shadows look contrived and unnatural--not the professional quality I need for my site. Given that they charge extra for adding shadows, that's just not acceptable. To be fair, they do seem to be willing to try over and over again to get it right. I've gone through four revisions on my most recent order, but I still don't have an acceptable image. I could have easily done it myself in that amount of time.

Using app

5 months

Total reviews

6

Average rating

4.2

Developer Reply

Excuse the late reply. Replying to reviews is a new Shopify feature. Your review was posted two years ago, and you've been using our service since then. We would love to know if you think if our service has improved since then. Feedback is always appreciated, so if you have any suggestions on how we can improve our service, please feel free to send us an email. We'd love to hear from you! πŸ™‚