Retainful Email Marketing, SMS
Email Marketing, SMS, Newsletters, Popups in one unified app
Rating
4.6
feedback
29
chart
#1,994
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
10%
-
Less than a month
45%
-
Less than a year
34%
-
More than a year
3%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service and support provided by the team members. Customers appreciate the knowledge, patience, and dedication of the support representatives in helping them set up key features, email campaigns, and automation tools. The app is described as useful, easy to use, and effective in improving customer engagement and recovering abandoned carts. Users highlight the prompt and professional assistance received, with specific mentions of team members like Vaishaak, Niha, Kaarthika, Madhav, and Ramesh for their outstanding support. Overall, the app is recommended for its functionality and the helpfulness of the support team.
Highlights
Review RSS Feed
All reviews
Jan. 27, 2026
I was using this with my woocommerce store and I signed up again after I switched to shopify. It is very easy to set up. They help you with everything. Their customer service is great. Plus you get sales in return. The automations, sign up pop ups and abandoned cart flow is very useful gaining back customers. I highly recommend it.
Jan. 11, 2026
I would like to take a moment to sincerely appreciate the support and professionalism of my retained customer service representative vaishaak. From the beginning of my Shopify integration, he has been very helpful, patient, and knowledgeable, especially with setting up key features and guiding me through areas I wasn’t fully familiar with. This shows his commitment to seeing tasks through, not just setting things up and moving on.Thank you
Dec. 11, 2025
Nov. 26, 2025
Retainful has helped me a lot with my store. Their cart recovery and email tools actually work, even on the free plan. I noticed a clear improvement in customer engagement and abandoned carts started coming back. The setup was simple, support was helpful, and everything runs smoothly in the background. If you’re a new store owner or want to recover more sales without stress, Retainful is honestly one of the best apps to start with.
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