Retainful Email Marketing, SMS
Retainful Email Marketing & SMS Marketing for Shopify
Rating
4.6
feedback
25
chart
#2,074
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
8%
-
Less than a month
52%
-
Less than a year
32%
-
More than a year
4%
Reviews Summary
The reviews for the Retainful Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team members such as Kaarthika, Madhav, Aravind, and others. Customers appreciate the prompt and helpful support they received, with mentions of assistance in setting up email automations, resolving technical issues, and providing personalized help. The app is praised for its ease of use, customization options, and powerful email marketing features. However, there are a few negative reviews mentioning issues with email display in Yahoo, difficulty in correcting email addresses during setup, and limitations in editing emails in HTML.
Highlights
Review RSS Feed
All reviews
Nov. 26, 2025
Retainful has helped me a lot with my store. Their cart recovery and email tools actually work, even on the free plan. I noticed a clear improvement in customer engagement and abandoned carts started coming back. The setup was simple, support was helpful, and everything runs smoothly in the background. If you’re a new store owner or want to recover more sales without stress, Retainful is honestly one of the best apps to start with.
Nov. 25, 2025
Nihasini helped us to set up our email campaigns. She is very knowledgeable and helpful
Oct. 24, 2025
I spoke with kaarthika, who was very helpful helping me with an email and pop up automation. She was patient and understanding. Great customer service. Thanks!
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