Retainful Email Marketing, SMS
Retainful Email Marketing & SMS Marketing for Shopify
Rating
4.6
feedback
25
chart
#2,074
All reviews
Nov. 26, 2025
Retainful has helped me a lot with my store. Their cart recovery and email tools actually work, even on the free plan. I noticed a clear improvement in customer engagement and abandoned carts started coming back. The setup was simple, support was helpful, and everything runs smoothly in the background. If you’re a new store owner or want to recover more sales without stress, Retainful is honestly one of the best apps to start with.
Nov. 25, 2025
Nihasini helped us to set up our email campaigns. She is very knowledgeable and helpful
Oct. 24, 2025
I spoke with kaarthika, who was very helpful helping me with an email and pop up automation. She was patient and understanding. Great customer service. Thanks!
Oct. 17, 2025
Sept. 17, 2025
Have been using retainful for a several years, and I love the support and help you get from the team. Very recommended for anyone who needs an easy and functional email marketing system and automations. Very powerful tool and easy to setup.
June 24, 2025
Superbe application, facile d'utilisation et de personnalisation. Le support (en anglais) est très réactif et m'a aidé à résoudre mon problème dans les 24 heures. Je recommande !!
March 16, 2025
I was exploring the possibility of switching from Klaviyo to retainful and signed up for help. Karthika provided excellent support. She was very patient with a technically challenged person like me on multiple occasions. The support I received was the deciding factor for me to switch. Thank you, Karthika, for your continued support in answering all my questions and helping me setup.
March 10, 2025
Kaarthika was very helpful and helped me arrange all the aspects required for my shop. Very easy to understand and made things much easier than I was feeling. Highly recommend
Feb. 26, 2025
Niha resolved all of our issues. Fast and professional support via zoom call! Highly recommend!
Jan. 28, 2025
Exceptional support! I had trouble setting up the app and emailed Ramesh for assistance. Since I was unwell with the flu, he went above and beyond by setting everything up for me, over many days of me emailing him A LOT! His prompt and thorough help has left me eager to delver further. Thank you Ramesh!
Dec. 11, 2024
Madhav was incredibly helpful and truly focused on making everything perfect for me. It's rare to see customer service that is so dedicated to ensuring the customer's success.
Nov. 21, 2024
Incredible support. I had some difficulty setting up the app, and got on a zoom call with Madhav and he resolved the issue in a few minutes. Very responsive as well. Looking forward to how the rest of the journey plays out.
Oct. 28, 2024
Madhav, Aravind and Kaarthicka have been IMMENSE in helping me problem solve my Abandoned Cart Recovery system and getting it up and running. They were patient and attentive - I was constantly kept in the loop with the progress and involved in every part of the process. I can't thank them more enough.
Oct. 9, 2024
I really liked how they helped me with my issue in setting up the automation. It really helped me in boosting my number of orders.
July 9, 2024
We have been using a Retainful Email marketing app and we have generated excellent revenue after doing marketing automation. Also the team is very helpful, especially Madhav and Saranya who helped in setting up the store and automation. Thanks
Sept. 1, 2022
Retainful is perfect for creating a standardised process for following up with e-mails custom discount codes using referal schemes and much more. Overall a great app to have and excellent customer service. Ramesh was there and went through the app step by step setting everything up with me. Highly recommend, 10/10
Aug. 24, 2022
The developers of this app are super helpful and accomodating. Anytime I have run into an issue they have helped fix it and make it right. They even took the time to create custom email templates for me for all the automated emails. Highly recommend working with them!
Thank you. Really appreciate the feedback :-)
Aug. 25, 2020
The support and customer service is exceptionally good.Great AP so far, very user fiendly. All features are available in trial period unlike most other appications. Loving the support and results !!
Thank you so much for the review and the support. Really appreciate it. We're glad to help you :-)