All reviews

Rating Breakdown

  • 5
    95% (41 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 22, 2024

We've had a great experience with RIQ. The value they bring is tough to beat. The thing I appreciate most is how self-sufficient they are. They listen to my thoughts and feedback and incorporate that into their work. Highly recommended!

Store

NOOMA

Using app

--

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Our experience with RetainIQ was great! During our recent launch, they helped us redesign our flows and implemented three new flows, including browse abandonment, cart abandonment, and a sunset flow. We also love the AI features they added which took our flows to the next level! We’re especially grateful for Akshama and her team’s support during this critical time.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

It is a great app to engage with the customers via emails. The team is great and has helped us to form right email marketing automation flows to generate more value for our business.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Our experience using the RetainIQ app has been very positive. We have seen higher conversion rates due to the personalization of the emails.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

I have worked with several email marketing companies, and RetainIQ is the best I’ve found so far. I was won over by the widget they can install in emails to make them more personal, but the emails they design are not only beautiful but my email performance has improved in 3 areas. 1. Revenue Growth: Achieved a notable 113.91% increase in revenue, with total earnings of $11,994.34 in the reported period (Oct 1st - Dec 25th). 2. Email Engagement: Flows demonstrated strong engagement, with open rates improving by 33.69% and placed order rates up by 16.35%. 3. Email Deliverability: Marked improvements in deliverability metrics with a substantial reduction in bounce rates (-68.61%) and spam rates (-69.82%), indicating high-quality communication reaching its audience effectively. The brand has seen a substantial increase in revenue, largely attributed to email campaigns.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

This app integrates with the Yotpo loyalty program. RetainIQ is a great way to include each customer's Loyalty reward status in our marketing emails.

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 5, 2023

It's fantastic working with the RetainIQ team - the entire team is extremely quick to respond. They've been able to take our email campaign ideas and enhance them with various data points and unique visual imagery. Since the commencement of our partnership, we've seen an increase in sales from email contributions. The team has a vast amount of knowledge when it comes to what works and is quick to change gears if something is less impactful. We've been working closely with our account manager, Ankita--she's been a joy to work with, as she's organized and brings a new perspective and interesting analytics to our team.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

So far so good. Been using the app since September and have seen a nice lift in conversions coming from email. Their support team was super helpful in getting everything set up. No heavy lifting on my part. They did it all. Sean

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Customized email blocks really amp up those click rates in campaigns and flows. They're like the secret sauce for catching the eye of individual customers when you're sending out to a bunch. And about RetainIQ staff – they're on it 24/7! Super pro in their communication and how they present their work. Top-notch stuff!

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 10, 2023

Been using this app for about 90 days now and it has really performed well and taking our email flows and campaigns to the next level by enabling highly personalized content blocks in our marketing emails. Their support is also great. They helped up set everything up and continue to monitor the performance and make recommendations to increase conversion.

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

The personalized blocks in email campaigns and flows seem to generate higher click rates due to their ability to pique the interest of individual customers on a bulk-send basis. RetianIQ staff are very attentive at all hours of the day. Their communication and outgoing work presentation is very professional.

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 9, 2023

Great customer service. They'll go above and beyond to make sure you are getting good value out of their products. They are totally transparent when it comes to reporting results. Great team atmosphere overall!

Store

Hurom

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2023

RetainIQ has an amazing team. They are very proactive and solution-driven. We would recommend them 10 out of 10 times!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Wonderful team and nothing but results to back it up. They are ready to revert any time of the day and will understand your requirement and adjust the campaigns according to the brand language and identity.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 30, 2022

Best App for high converting email workflows. Highly Recommended. Support is great specially @Ankita who helped us set it up in 24 hours for 3 of our d2c Sites.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

The whole set up process was awesome. Very good service and support, went extra mile to do anything, excited to continue working with them long term.

Store

Waggle

Using app

8 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Dec. 28, 2022

We've been using Retain IQ for a month now, and we are already seeing an increase in the revenue and cart recovery is also much better. It was super easy to set up email flows and the workflow visualisation feature was great - making things much simpler than they otherwise would have been.  The customer service is top-notch. Saptarashi and the team have always been available when I needed help, responding quickly and effectively. They even helped me with domain verification which went very smoothly due to their diligence and helpfulness.  I highly recommend this app to anyone who needs assistance managing their email flows and workflows!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

RetainIQ team had been good. The product is good and the support team is responsive to sort the issues. Recommended !

Store

Brumano

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

They provide Very good service and support. Email flows setup by them work very well.I rate 5 stars to their team.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

The RetainIQ team is top notch! They went the extra mile to do anything I asked and the software is working great. I would highly recommend their product not just because it works, but because their customer service is next level! I am excited to continue working with them long term

Using app

23 days

Total reviews

2

Average rating

5.0