All reviews

Rating Breakdown

  • 5
    100% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (16)
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5 / 5 Share

Nov. 13, 2025

Email marketing is not our strongest suit, especially when it came to creating messages that felt truly personal. The Retentics team stepped in—from setup to optimization to helping us drive more revenue through smarter personalization. It’s been incredible watching our sales increase without having to manually oversee every email flow.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I just have to say, the support from the Retentics team has been absolutely fantastic. They were super responsive to all our questions and made the whole setup process feel completely effortless.

Store

Anua US

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 11, 2025

Our baby products are age-specific, so it’s important that we recommend the right next item as the baby grows. We couldn’t quite get this to work in Klaviyo. And Retentics finally made it possible to send the right email at the right time for each stage of a baby’s growth. We’re amazed to see how covering that full customer journey has driven so much more revenue. Their app support has also been amazing — always quick to help whenever we need it.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Really impressed with what Retentics is working on, helping us improve our flows. Their team has been super supportive too. They were quick, set everything up for us, and are helping us scale our email revenue. Thanks Retentics!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

We have a wide range of products, all with different repurchase cycles. Creating a flow for each product line was a mess! Thanks to Retentics, our new flows revenue are up 17x! The support from Zack and George has been amazing, and it truly feels like we have our own AI-powered agency.

Store

mixsoon

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

I was recommended this app a few times before. This is amazing app!!

Store

KN FLAX

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Retentics helped us increase our revenue much faster than we expected, and we didn't need to hire anyone new to manage it. Special thanks to George for all his support!

Store

Mixsoon Australia

Using app

5 months

5 / 5 Share

Nov. 3, 2025

With a small customer base, we knew we had to maximize our revenue from every email. We felt we were missing something since our old agency only set up the most basic flows. Retentics saves us so much time! They automated our messages for every step of the customer journey, and it’s really boosted our conversions!

Store

SUNGBOON EDITOR

Using app

9 months

5 / 5 Share

Nov. 3, 2025

We're so thankful for the great support from Zack! They made the integration completely seamless, which was a huge relief since we're not tech experts. It's amazing to get everything running so smoothly and see such great results!

Store

Konny品牌官網

Using app

About 1 year

5 / 5 Share

Nov. 3, 2025

We're a small team and nobody’s an expert at email. Figuring out what these new customers wanted and when was pure guesswork. Then we heard about Retentics. Their team’s support was amazing! They helped us finally stop guessing what to send our new customers, and our revenue has seen a major boost.

Store

VT Cosmetics official

Using app

5 months

5 / 5 Share

Nov. 3, 2025

If you're already using Klaviyo, using Retentics feels like giving wings to it. You can actually see your sales increase, and RETENTICS team is very friendly and helpful with onboarding. After trying the service, we decided to purchase it again.

Store

Global Amore Mall

Using app

2 months

5 / 5 Share

July 24, 2025

Retentics provides flow triggers and dynamic product recommendations tailored to each lifecycle stage by analyzing customer behavior patterns. Without requiring any additional resources, what once involved manual setup and guesswork is now automated, accurate, and highly effective. We see the impact clearly each month through improved customer engagement and higher conversion rates.

Using app

11 months

Total reviews

11

Average rating

5.0

5 / 5 Share

May 9, 2025

We're confused why some customers were converting and sticking with us and others weren't. There was a wide distribution in AOV and, with tens of SKUs, was extremely difficult to structure flows with appropriate products that were tailored to everyone. Not to mention all the lengthy time delays and waiting to see if your assessment was correct, and if not it’s back to test. We wanted a solution that could predict when customers will buy again, sending them emails at times that were in line with their product usage habits. Retentics became that solution for us. On top of understanding and analyzing our customers’ transactions with their AI, we were able to easily analyze the flows when it came to reporting, as there weren’t any crazy conditional splits or profile filters. Their AI did all that. On top of this, they have a product recommendation block that helps us with the click-through rates for our emails, populating in each email unique selections, making our post-purchase flows feel that much more unique. 10/10 would recommend using Retentics for any brand looking to use AI to add more personalization to their email marketing strategy, plus increase revenue in the post-purchase flow area.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

The Retentics team is 10/10, professional and very responsive. It has helped us to improve our segmentation and targeted send with their AI. This is an actual effective application of AI that is not just based on hype. Highly recommend!

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 17, 2025

The essence of growth hacking is to provide the right notification at the right time. However, the challenge lies in creating such an environment within the retail industry. Therefore, brands must be capable of triggering these actions deliberately. With Retentics, try suggesting the appropriate alert to the right person at the right time. It’s simple and effective.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 14, 2025

AI is an overhyped buzzword that's often thrown around, making it hard to distinguish real innovation from basic machine learning dressed up as something more. With Retentics, setting up flows was effortless - we simply cloned our existing ones, changed the trigger, and were up and running. Most importantly, the impact was almost immediate, and the numbers spoke for themselves: higher click rates and more purchases compared to Klaviyo’s flows. Beyond the results, the team is top-notch - quick to respond, genuinely helpful, and hands-on when it comes to setup. It doesn’t feel like a typical transactional service but more like an ongoing partnership.

Using app

9 months

Total reviews

14

Average rating

4.9