Rating
5.0
feedback
74
chart
#381
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
5%
-
Less than a year
69%
-
More than a year
23%
Reviews Summary
RetentionX is highly praised by ecommerce merchants for its valuable insights, user-friendly interface, and exceptional customer support. Users appreciate the in-depth data analysis, customer segmentation capabilities, and actionable recommendations provided by the app. The app is commended for simplifying reporting, offering advanced customer insights beyond Shopify's default reporting, and helping businesses grow by identifying revenue opportunities. Customers also highlight the excellent customer service, responsiveness of the support team, and the ease of use of the platform. However, some users mention the need for better historical data and quicker data accumulation for effective segmentation.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 21, 2024
Great user friendly platform and super supportive team. Have been able to draw valuable customer insights into our reporting and help build out Klaviyo automations very easily.
July 4, 2024
THE best CDP for Shopify EVER! RetentionX offers everything on the customer that Shopify doesn't. It's like having your own team of Customer data analysts all in one app. Everything is so easy to read and and actionable! RetentionX make is so easy to find quick wins. If you're unsure of anything they are also brilliant jumping on a call and helping out. I've now been using this for 2 clients and the results are amazing.
Thank you for your review! We're thrilled to hear that RetentionX has been a game-changer for you and your clients. Your kind words about our features and support mean a lot to us. If you ever need further assistance, we're here to help!
June 19, 2024
We've tested many analytics and segmentation tools for Shopify and found that RetentioX by far provides the best value for money. We haven't even started to scratch the surface of the options provided by RX, and already gained a lot of insights and actual revenue from it. Highly recommended.
Thank you for your kind feedback. We're delighted to hear that RetentionX has been so beneficial for your business. We're excited to see your continued success with RetentionX!
April 26, 2024
Insightful data in an easy-to-use tool. In addition to crunching the data, the tool's Help Desk and videos provide even more depth to understanding the data's potential outcomes. The customer support is stellar, and our representative, Allie, is so responsive. RetentionX is the path to growing your Shopify store!
Thank you for your wonderful feedback! We're thrilled that RetentionX has been instrumental in providing insightful data. We're committed to helping you grow and are here to support you every step of the way!
April 24, 2024
Really useful data that was very helpful for understanding growth areas of our business.
We're thrilled to hear RetentionX has been helpful for understanding your business's growth areas. Thank you for sharing your experience with us!
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