Retention X
Retention X
Rating
5.0
feedback
93
chart
#334
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
-
Less than a month
4%
-
Less than a year
65%
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More than a year
29%
Reviews Summary
RetentionX is highly praised by ecommerce merchants for its valuable insights, user-friendly interface, customer segmentation capabilities, and exceptional customer support. Users appreciate the actionable data provided by the app, which has helped them improve customer retention, increase revenue, and make data-driven decisions. The seamless integration with Shopify and the ability to track key metrics easily are highlighted as key benefits. However, some users mentioned a desire for better historical data and improvements in certain functionalities. Overall, RetentionX is recommended for e-commerce businesses looking to enhance customer relationships and drive long-term success.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 13, 2025
Great app and amazing support. Allie has been the best :) Data is accurate and integrations are easy. Thanks!
We're thrilled to hear you've found RetentionX to be insightful and easy to use! We appreciate you taking the time to recognize our strategist team as well! Thank you for sharing your experience with us!
Jan. 8, 2025
RetentionX has allowed us to dig deeper into insights on products and customers. RetentionX is easy to use and has became an essential source of data for our brand. Alexandra from RetentionX has been SO helpful and knowledgeable!
Thank you so much for your kind words! We're thrilled to hear that you've found RetentionX to be so insightful. We're also so happy to know you've been well taken care of by your dedicated account strategist! We look forward to our continued collaboration towards your goals of success.
Jan. 7, 2025
This gives you a lot of data very quickly. I found it really easy to take some of the lists and add to my Audiences in Meta too. Now looking at what I can do next.
Thank you so much for your kind words! Love that you are utilizing our audience creation to push segments over to your Meta account. We appreciate your support and are committed to helping you meet your goals successfully!
Jan. 6, 2025
Retention X is one of the best tools we have available. It has helped us to understand different segments and behaviours. The team are also so insightful and true experts on what the platform has to offer.
Thank you for your wonderful review! It's great to hear you’re enjoying the platform to help you better understand segments and how they each behave. We're also happy to hear you feel supported by our team! We are committed to supporting you through your journey and look forward to the continued collaboration.
Dec. 18, 2024
Amazing service, information and help
Thank you for your review! We are so happy to hear you're enjoying RetentionX and that you've found our platform to be helpful. We look forward to continuing our support for you!
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