Retention X: Grow Profit & LTV for Shopify

Retention X: Grow Profit & LTV

Customer journey tracking, analytics & automation — unified
Rating
5.0
Feedback
129
Reviews
Chart
#764
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

RetentionX is highly praised by ecommerce merchants for its robust reporting capabilities, top-tier support from the team, and insightful platform that offers valuable insights into customer behavior and marketing strategies. Users appreciate the depth of analytics, segmentation technology, and the ease of navigating the platform. The account managers, such as Kori, Nadine, and Allie, are consistently mentioned for their exceptional knowledge, responsiveness, and guidance in maximizing the app's potential. RetentionX is commended for delivering actionable data, improving retention strategies, and providing valuable customer insights that have positively impacted businesses.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 12%
Less than a year 70%
More than a year 17%
All reviews
5 / 5 Share
June 10, 2026

Really an incredible app, and Kori is really helpful with implementation and has incredible patience to walk you through the dashboard to really simplify it for you.

Store Using app Total reviews Average rating
DeemedFit About 2 months 6 5.0
Developer Reply

Thank you so much for your review! We are happy to hear you are enjoying the platform so far and that your strategist has been supportive each step of the way. We look forward to continuing our support for DeemedFit!

5 / 5 Share
June 4, 2026

Strong reporting platform, great support from our account strategist Kori, and impressive range of integrations to leverage including Klaviyo, Gorgias, and much more.

Store Using app Total reviews Average rating
Zenagen About 1 month 1 5.0
Developer Reply

Thank you so much for your thoughtful review! We are happy to hear you are enjoying the platforms features and integrations so far. We appreciate your kindness towards our support team and are committed to helping you meet your goals every step of the way!

5 / 5 Share
May 7, 2026

Super robust reporting offered, and top tier support from the RetentionX team. Highly recommended.

Store Using app Total reviews Average rating
Kith Almost 3 years 2 5.0
Developer Reply

Thank you so much for your kind words! We are thrilled to hear you find our platform to be robust and that you've enjoyed working with our success team. We look forward to a continued collaboration!

5 / 5 Share
March 23, 2026

A really insightful platform. Kori has been fantastic as our Account Strategist and is always providing fast, useful support and helping us strengthen our overall marketing strategy.

Store Using app Total reviews Average rating
GrowTropicals About 2 months 2 5.0
Developer Reply

Thank you for your kind words! We are grateful for your support, and even more thrilled to hear that you've found the platform to be insightful. It's great to hear that you've found success with your Account Strategist as well. Our goal is to support your growth every step of the way!

5 / 5 Share
March 22, 2026

We love RetentionX! There are so many capabilities and opportunities we're able to identify with their segmentation technology. Our account manager Kori is absolutely incredible to work with - so knowledgeable and always there to help.

Store Using app Total reviews Average rating
Dinkum Dolls 4 months 1 5.0
Developer Reply

Thank you so much for sharing your experience with us! We are so grateful for your support and we're happy to hear you've found RetentionX to be full of actionable insights and capabilities. We're also glad to hear your experience with your Account Manager has been helpful! We look forward to supporting you along your journey to growth and success.

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