Retention X: Grow Profit & LTV
Customer journey tracking, analytics & automation — unified
Rating
5.0
feedback
127
chart
#607
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a month
13%
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Less than a year
69%
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More than a year
17%
Reviews Summary
RetentionX is highly praised by ecommerce merchants for its robust reporting capabilities, top-tier support from the team, and insightful platform that offers valuable insights into customer behavior and marketing strategies. Users appreciate the depth of analytics, segmentation technology, and the ease of navigating the platform. The account managers, such as Kori, Nadine, and Allie, are consistently mentioned for their exceptional knowledge, responsiveness, and guidance in maximizing the app's potential. RetentionX is commended for delivering actionable data, improving retention strategies, and providing valuable customer insights that have positively impacted businesses.
Highlights
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May 7, 2026
Super robust reporting offered, and top tier support from the RetentionX team. Highly recommended.
March 23, 2026
A really insightful platform. Kori has been fantastic as our Account Strategist and is always providing fast, useful support and helping us strengthen our overall marketing strategy.
Thank you for your kind words! We are grateful for your support, and even more thrilled to hear that you've found the platform to be insightful. It's great to hear that you've found success with your Account Strategist as well. Our goal is to support your growth every step of the way!
March 22, 2026
We love RetentionX! There are so many capabilities and opportunities we're able to identify with their segmentation technology. Our account manager Kori is absolutely incredible to work with - so knowledgeable and always there to help.
Thank you so much for sharing your experience with us! We are so grateful for your support and we're happy to hear you've found RetentionX to be full of actionable insights and capabilities. We're also glad to hear your experience with your Account Manager has been helpful! We look forward to supporting you along your journey to growth and success.
Jan. 2, 2026
A great platform with an impressive depth of analytics. For us, as a small store with a very specific target audience, it does take some time to find the right settings and determine which data is most relevant to use but our Strategist Kori is highly knowledgeable and guides us well through the process, helping us get the most out of the data.
We're so happy to hear you've enjoyed utilizing RetentionX to uncover impactful analytics! Thank you for recognizing our customer success team as well! We appreciate you sharing your experience with us and we look forward to supporting you going forward.
Oct. 24, 2025
Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy. Nadine is always super helpful too for any queries.
We're so happy that RetentionX has been a part of your journey for the last few years! It's amazing to hear how instrumental the platform has been to build your strategies. Thank you for recognizing our success team and we look forward to our continued partnership to success!
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