Retention X
Retention X
Rating
5.0
feedback
89
chart
#332
All reviews
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Aug. 8, 2023
RetentionX is our ultimate analytics solution for customer data and segments. It's our go-to for unraveling customer behaviors, locations, and optimal touchpoints for conversion through targeted content. The insights we've gained are invaluable – a testament to the power of RetentionX.
We are so happy to hear you're loving RetentionX! Thank you for your kind review!
Aug. 8, 2023
We have already learned so much about our business and customers since we installed RetentionX. As a small team it has been so beneficial to us to be able to gain these insights and learn how to better understand our customers (both loyal and not). From the beginning Allie has been extremely helpful and we look forward to learning more. Very impressed with the platform so far.
We're so glad to hear RetentionX is helping you understand your customers better! Excited to see how Rowan continues to grow with the help of RetentionX!
Aug. 7, 2023
This app has revolutionised how I view, understand, and act on my store's data! From the get-go, RetentionX seemed promising, and it didn’t disappoint. Tools like Life Time Value, Cohort Analysis, and Customer Segmentation have not only demystified the dense forest of data but have paved clear pathways to informed actions! What once felt like navigating in the dark now feels like a strategic game of chess, knowing each move and its potential outcome. The ability to integrate and sync audiences across platforms like TikTok, Pinterest, and Klaviyo is truly next-level. It's not just about understanding who your audience is, but also where they are and how to best reach them. But here's where RetentionX shines the brightest: its predictive capabilities. Knowing which customers are likely to churn and being equipped with tailored strategies to retain them is a power I didn't know I needed until now. The insights on product, segment, and channel value drivers have been indispensable in streamlining our marketing efforts since installing the app! In conclusion, if revenue growth through informed, data-driven decisions is your goal, look no further. RetentionX is not just an app; it's a game-changing partner in your e-commerce journey. Here's to soaring sales and unparalleled customer loyalty!
It's wonderful to see you're making the most of RetentionX! We are excited to see the growth you continue to achieve while utilizing our platform!
June 11, 2023
RetentionX where have you been all my e-commerce life? Wow! I gained immediate value to help me grow my business within 5 minutes of installing this app. This is hands down the best customer, product and sales analytics app on Shopify in my humble opinion. I cancelled other apps once I installed RetentionX. The user interface for such a powerful and robust app is stunning. If you are a founder or lead a business like me here is how RetentionX will help you - 1. You'll finally be able to understand in a visually clear and beautiful way how your business is doing? 2. You'll better understand your customers - what they like and don't like - and discover ways to retain them. 3. You'll better understand your products and leave the guessing game of restocking behind. Lastly, the brilliant and relevant support you'll receive is outstanding. If you are still reading this review, you are taking too long. Install the app now. Thank you, Team RetentionX!
Thank you so much for your review! We're so pleased to see you saw immediate value of our platform, and are really excited to continue working together!
Feb. 7, 2023
The level of in-person support these guys provide is astounding. Not videos, not self-serve FAQs, but a real person. Allie was super helpful! They take the time to make sure you have everything set up just right. Most importantly, they make sure you understand not just the tool but the ways you can make best use of the data it generates. So impressed.
Thank you so much for your kind words! It's our pleasure to work closely with you and help you make the most out of RetentionX.
Feb. 6, 2023
RetentionX is a very useful app that plugs in seamlessly. We especially like what it can do around customer segmentation. The support that we've gotten when needed is excellent as well.
Wow, thank you for the glowing review! Your use cases together with our customer segmentation capabilities are a great combination for innovative strategy implementations. Let's keep them coming!
Dec. 28, 2022
RetentionX is an incredibly helpful tool. It makes it easy to analyze and interpret Shopify and Recharge data all in one place across customers, orders, products, and more. We have so much more insight into our data thanks to the RetentionX tool as well as the team. Valentina has been guiding us through onboarding, from showing us all of the different reports and features to answering questions about the specific data needs of our business. We honestly wouldn't have time to get this much insight into our data without RetentionX.
Thank you so much for your kind review! We love hearing about your experiences with our different analyses and features, as well as your interaction with the team! It's a pleasure working closely with you.
Dec. 21, 2022
This app is great. The service team is also great. We had about three onboarding meetings and they were very accommodating and quite knowledgeable; both about the product and about how it works to help our company. Great experience all around thus far.
Thank you for the glowing review! It's lovely to hear that you're enjoying working with our team during the onboarding - it's essential to set the basis for a great collaboration!
Nov. 21, 2022
The app is very useful for the LTV, cohort, repeat purchase analysis. The team, in particular Valentina, has been very patient and helpful. She supported us, customised the tool and reports to meet our needs. Very recommended.
Wow, thank you so much! It's has been a great pleasure working with you all this time, we are delighted to be part of the WUKA team :)
Nov. 15, 2022
This app allows us to pull LTV for various customer groups, and we love that it integrates with our ESP and marketing stacks! It's an incredibly powerful tool, and the RetentionX team is incredibly helpful and responsive. A great add to our Shopify store!
Thank you for your kind review! We're happy to hear that you're making the most out of RetentionX, it's our pleasure to support you along the way!
Nov. 4, 2022
We use this app to track things like AOV, LTV, consumer mix and repeat probability. Highly recommend this app for companies like ours that don't have expensive teck stacks and need great, responsive customer service to help translate what they are looking at.
Thank you so much for your kind words! It's great to hear more about how you work with our so many of our functionalities, we are happy to help!
Nov. 3, 2022
This app makes understanding the data from our Shopify store that much easier - it helps drive decisions to improve results on our site.
We appreciate your glowing review! Thank you for taking the time :)
Nov. 3, 2022
Great tool, very helpful and love the Segmentation feature! Customer support is amazing too, big thanks to Valentina in particular for all the support she's giving us!
Thank you for your kind words! We are happy you enjoy working with our team, it's our pleasure to be part of yours!
Oct. 25, 2022
Easy to use and super nice customer service. Helps to keep track on performance and operational key facts
Thank you so much! It's great to hear that you are enjoying working with our team & our platform - we are happy to collaborate with you!
Oct. 24, 2022
RetentionX has been a wonderful addition to our marketing strategy. We've been able to narrow down our segments and their purchasing habits. In the first few months, we have already started to see an increase in click-through rates. Alexandra, our RetentionX representative, has been patience and very helpful in the implementation process. Highly recommend!
Wow, thank you for the kind review! It makes our day to hear that you are seeing first-hand the results of working with RetentionX, and you are enjoying working with us! We are happy to be working with the Navy Hair Care team :)
Oct. 21, 2022
RetentionX helps us make the right marketing decisions based on data that is clear, understandable and well presented. This saves us time because otherwise we would have to look at many data points. Optimally structured and clearly understandable.
Thank you for your lovely words! Providing insights in an easy and optimized way is one of our goals, so it makes our day to hear that. It's a pleasure to work with your team!
Oct. 19, 2022
Super analytics platform for customer data & customer segments. We're using retentionX to better understand where our customers are, how they behave and how we can better contact/ convince them to convert with the right content on the right touchpoint. Very useful insights!
Thank you very much for sharing your experience! It is wonderful to be part of your strategies and work with you to create the best experiences for your clients.
July 28, 2022
Highly recommend. RetentionX provides amazing actionable insights and the segmentation feature allows for an in-depth view into customer purchasing behavior.
We appreciate the kind words! It's great to see you making the most out of RetentionX. Thank you for making us part of your team!
July 17, 2022
Amazing app - definitely the best retention platform I have worked with. There are so many insights into your customer database, product performance and RFM groups, that can help your business make informed decisions. The app is easy to use and graphs are easy to understand. The support is also outstanding, their team has been helping us find all sorts of information about our customers and develop innovative solutions if we're looking for some particular insights. Would highly recommend it.
Wow, we really appreciate your wonderful review! It's great to see how a great brand like yours can lean on RetentionX to understand your customers better. We're happy to be working closely together with your team!
July 15, 2022
Das beste Analytics-Tool am Markt für datengetriebene StartUps. Wir arbeiten mit einem Subscription-Modell und der CLV ist für uns essentiell wichtig. Die smarten Forecasts machen uns die Steuerung CLV vs. CACs viel einfacher. Auf dem Dashboard haben wir die Unit Economics auf Tagesbasis im Griff. Mega!
Thank you so much for your very nice words! We are glad to hear that you are enjoying RetentionX and that this is driving growth for the business! It's a pleasure to support you along the way :)