All reviews

Rating Breakdown

  • 5
    99% (71 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

July 28, 2022

Highly recommend. RetentionX provides amazing actionable insights and the segmentation feature allows for an in-depth view into customer purchasing behavior.

Store

Bragg

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the kind words! It's great to see you making the most out of RetentionX. Thank you for making us part of your team!

5 / 5 Share

July 17, 2022

Amazing app - definitely the best retention platform I have worked with. There are so many insights into your customer database, product performance and RFM groups, that can help your business make informed decisions. The app is easy to use and graphs are easy to understand. The support is also outstanding, their team has been helping us find all sorts of information about our customers and develop innovative solutions if we're looking for some particular insights. Would highly recommend it.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Wow, we really appreciate your wonderful review! It's great to see how a great brand like yours can lean on RetentionX to understand your customers better. We're happy to be working closely together with your team!

5 / 5 Share

July 15, 2022

Das beste Analytics-Tool am Markt für datengetriebene StartUps. Wir arbeiten mit einem Subscription-Modell und der CLV ist für uns essentiell wichtig. Die smarten Forecasts machen uns die Steuerung CLV vs. CACs viel einfacher. Auf dem Dashboard haben wir die Unit Economics auf Tagesbasis im Griff. Mega!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your very nice words! We are glad to hear that you are enjoying RetentionX and that this is driving growth for the business! It's a pleasure to support you along the way :)

5 / 5 Share

May 30, 2022

Wir kennen kein anderes Tool, dass die Cohorten Analyse so leicht und verständlich macht. Die Daten sind top aufbereitet, immer aktuell und es gibt Interpretations-Hilfen - was will man mehr!

Store

MERSOR

Using app

About 1 year

Total reviews

4

Average rating

4.3

Developer Reply

What a glowing review! Thank you for trusting us, it's a pleasure to be part of such a great team!

5 / 5 Share

March 9, 2022

I installed the Retention X last month on our webshop. We can draw so many interesting data from the app. It is def a game changer for e-commerce shops. Everybody who has an online shop and growth ambitions should have this!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Wow, we appreciate this review so much! Thank you for making us part of your wonderful team!

5 / 5 Share

March 7, 2022

RetentionX has a wealth of data analysis which is easy to understand, use and apply to a variety of business needs. Being able to segment customers in so many different ways and then perform various analysis on those groups as well as compare different segments against one another is so helpful and RetentionX does it in such a simple way. Their customer support/service is amazing too - we always receive prompt responses and help. I highly recommend RetentionX to all marketers!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this awesome review! We love our segment builder, and it's amazing that you are getting so much value from it! Looking forward to working together to keep getting these amazing results.

5 / 5 Share

March 7, 2022

This tool is incredibly helpful in understanding customer purchasing behavior to make data-driven decisions as they apply to customer retention and acquisition strategies. The RetentionX team has also been a great resource, making helpful recommendations for optimizing the use of the app and also being very responsive to feedback and questions.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It's great to see how much value you are getting out of data. It's our pleasure to be part of your team!

5 / 5 Share

Feb. 22, 2022

Super useful analytics and insights App! One of those rare companies that approaches reporting from a POV considering how the insights can directly inform a business change or decision. Visually the reports are easy to understand and ready to share. Thank you to the team for supporting quickly with my questions.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you so much for this wonderful feedback! Nothing makes us happier than knowing that we are adding value to such a great business like yours

5 / 5 Share

Jan. 26, 2022

This app is fantastic. The segmentation feature allows for customizable data exploration and the charts/UI are straightforward and simple which enables data exploration to be iterative and draw very strong conclusions.

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review!! We're thrilled to see that you love our Segmentation feature as much as we do. This is how you make your data actionable!

5 / 5 Share

Jan. 25, 2022

This app is amazing. Easy setup and configuration. It provides you valuable data and analysis to identify many potentials. Five stars for RetentionX !

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and support! We are happy to help :)

5 / 5 Share

Jan. 19, 2022

This app is an absolute game changer and offers an incredible number of analysis with just few clicks. Before installing RetentionX in our shop, we had to calculate all relevant KPIs manually and with much effort. Nadine and her team are always super helpful and try to meet every request. I can highly recommend RetentionX.

Store

KUUNO

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you for this glowing review! It makes our day to see that you are having a great experience working with our team. We are happy to be part of yours!

5 / 5 Share

Jan. 13, 2022

The tool is great, but the team behind it makes it even better. They really go the extra mile in order to make sure that you are achieving the potential of the tool. Could recommend for any shop striving to improve their results with a data-driven approach.

Using app

Almost 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 7, 2022

Very useful app and support. I'm just starting to using it, but I already have tons of optimization ideas with my ads.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

This app is great help to identify the most valuable customer cohorts and get deep customer insights.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

This app has a beautiful UI but more importantly, the detail and insights that it returns is unparalleled. One of our favorite features is the segmentation engine that can be used to slice and dice all the different reports to provide even deeper insights. At the end of the data, it's not about just getting more data, it's about showing insights around that data and that's what RetentionX does wonderfully for us.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

RetentionX ist genau das, was ein Online-Shop an Analytics benötigt. Auf den Punkt und laufende Weiterentwicklung. Wer die App nicht nutzt, verschenkt wertvolles Potential.

Using app

12 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 1, 2021

Very in-depth analysis of our data. Great options to personalise segments and most important; aggregate your different stores into one dashboard. Support is the best I found so far amongst the various apps. Alex and and his team provide instant feedback and follow up. Recommended!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2021

Superb app with excellent features and by far the best value for money when it comes to data analysis.

Store

Vejo

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2021

Probably one of the easiest apps to get setup on and it provides amazing data I haven't found anywhere else. The price point of $399 max is great. It shows data that I've been tracking manually for months and even data I had just started to track manually right before finding it. This has show a few HUGE things that we really needed to know. Since implementing this, digging into the data, and brainstorming around it, we're already seeing a lift in metrics. This is great at highlighting ALL your flaws and all the things you've missed? Tracking LTV monthly by customers is my favorite piece so far. This is something I've wanted to find for months but have only found manually elsewhere.

Store

ZOX

Using app

About 1 year

Total reviews

10

Average rating

4.2

5 / 5 Share

Feb. 24, 2021

I have been in IT for over 30 years and would honestly say this app would feature in my top 3 of all apps to develop your business to the next level. Ivan is hands on and any help needed he is a zoom call away. Very easy to setup.

Using app

Over 2 years

Total reviews

2

Average rating

5.0