Retention X: Grow Profit & LTV for Shopify

Retention X: Grow Profit & LTV

Customer journey tracking, analytics & automation — unified
Rating
5.0
Feedback
122
Reviews
Chart
#938
Shopify

All reviews

5 / 5 Share
Jan. 24, 2025

Really has helped us unlock our data in a meaningful way! The onboarding and CX teams have been outstanding. Feels like we're ready to level up after sorting through so many apps and reports.

Store Using app Total reviews Average rating
Snibbs About 2 months 5 4.8
Developer Reply

Thank you for your review! We are so happy to hear you're enjoying RetentionX and that onboarding with our success team has exceeded your expectations! We look forward to our continued collaboration together.

5 / 5 Share
Jan. 13, 2025

Great app and amazing support. Allie has been the best :) Data is accurate and integrations are easy. Thanks!

Store Using app Total reviews Average rating
Moda Xpress 9 months 10 5.0
Developer Reply

We're thrilled to hear you've found RetentionX to be insightful and easy to use! We appreciate you taking the time to recognize our strategist team as well! Thank you for sharing your experience with us!

5 / 5 Share
Jan. 8, 2025

RetentionX has allowed us to dig deeper into insights on products and customers. RetentionX is easy to use and has became an essential source of data for our brand. Alexandra from RetentionX has been SO helpful and knowledgeable!

Store Using app Total reviews Average rating
Plank+Beam 10 months 1 5.0
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you've found RetentionX to be so insightful. We're also so happy to know you've been well taken care of by your dedicated account strategist! We look forward to our continued collaboration towards your goals of success.

5 / 5 Share
Jan. 7, 2025

This gives you a lot of data very quickly. I found it really easy to take some of the lists and add to my Audiences in Meta too. Now looking at what I can do next.

Store Using app Total reviews Average rating
Gorgeous Alpacas 4 months 8 5.0
Developer Reply

Thank you so much for your kind words! Love that you are utilizing our audience creation to push segments over to your Meta account. We appreciate your support and are committed to helping you meet your goals successfully!

5 / 5 Share
Jan. 6, 2025

Retention X is one of the best tools we have available. It has helped us to understand different segments and behaviours. The team are also so insightful and true experts on what the platform has to offer.

Store Using app Total reviews Average rating
KOALA ECO Almost 2 years 4 5.0
Developer Reply

Thank you for your wonderful review! It's great to hear you’re enjoying the platform to help you better understand segments and how they each behave. We're also happy to hear you feel supported by our team! We are committed to supporting you through your journey and look forward to the continued collaboration.

5 / 5 Share
Dec. 18, 2024

Amazing service, information and help

Store Using app Total reviews Average rating
Pamela Love Over 2 years 4 4.8
Developer Reply

Thank you for your review! We are so happy to hear you're enjoying RetentionX and that you've found our platform to be helpful. We look forward to continuing our support for you!

5 / 5 Share
Nov. 18, 2024

We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on. RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue. What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature. We couldn't imagine running NICKIS.COM without it. Highly recommended!

Store Using app Total reviews Average rating
NICKIS 11 days 4 5.0
Developer Reply

Thank you for your glowing review! We're ecstatic to hear that RetentionX has been a consistent and valuable tool for NICKIS to provide a better way of understanding your customer base. We're committed to helping you grow and look forward to supporting you every step of the way!

5 / 5 Share
Nov. 13, 2024

Great tool for reporting and gaining more insight into customer behavior, LTV, and follow up purchases. We also like the audience integration with Meta and Google. Really affordable as well!

Store Using app Total reviews Average rating
Alp N Rock 4 months 9 5.0
Developer Reply

Thank you for your review! We are so happy to hear you're enjoying our reporting feature along with the LTV and follow-up purchases insights! We look forward to continuing to support your success here at RetentionX.

5 / 5 Share
Oct. 14, 2024

It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue!

Store Using app Total reviews Average rating
Dream Life About 1 year 3 5.0
Developer Reply

Thank you for your thoughtful review! It's great to hear you're enjoying the segmentation builder and utilizing our Insights as well. We appreciate your support!

5 / 5 Share
Oct. 11, 2024

Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user-friendly, making it easy to track key metrics and implement data-driven strategies. Highly recommend Retention X to any business looking to take their customer retention to the next level!

Store Using app Total reviews Average rating
Sneakerhype About 2 months 4 5.0
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you found our app helpful and that your call with Nadine was engaging and informative. We're here to support your business growth every step of the way.

5 / 5 Share
Oct. 4, 2024

We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that directly impact our bottom line. Alex and his team have been incredibly helpful, always responsive and ready to support us with any questions or customizations we needed. We’re excited to see how RetentionX continues to evolve and help our business grow!

Store Using app Total reviews Average rating
Nouka 5 months 2 5.0
Developer Reply

Thank you for your incredible review! We're thrilled that RetentionX has helped your team make more data-informed decisions that impact your bottom line. We appreciate your trust in our platform and we look forward to supporting your continued success!

5 / 5 Share
Oct. 3, 2024

Excellent & a must have for any shopify store

Store Using app Total reviews Average rating
Good Squish 10 months 4 4.0
Developer Reply

Thank you for your recommendation! It's great to hear that you see the value in our product and service – we appreciate your support!

5 / 5 Share
Sept. 30, 2024

Store Using app Total reviews Average rating
Pirates and Pearls Boutique About 2 months 5 4.8
Developer Reply

Thank you for your review! We are so happy to hear you're enjoying RetentionX.

5 / 5 Share
Sept. 24, 2024

RetentionX is easy to use, and the team has been very helpful in ensuring we get the most out of it. We’re using it for better audience segmentation, making our campaigns more effective. Highly recommend!

Store Using app Total reviews Average rating
OGÉR Over 1 year 2 5.0
Developer Reply

Thank you for your review! It's great to hear RetentionX is helping you optimize your audience segmentation and campaigns. We appreciate the recommendation!

5 / 5 Share
Sept. 23, 2024

RetentionX has such great insights for our brand that Shopify simply cannot provide; or buries. Understanding the customer journey is essential to profitably scaling a business, as is improving customer retention! Highly recommend going for the merchandising upgrade- it's a game-changer for us! What are you waiting for??

Store Using app Total reviews Average rating
AEMBR 5 days 8 4.1
Developer Reply

We're so glad RetentionX is providing the deep insights your brand needs to scale and improve retention. We appreciate your recommendation and support!

5 / 5 Share
Sept. 19, 2024

RententionX is perfect for people like myself who were thrown into the head of e-commerce role with the company I am with. I have been studying SEO strategies for the better part of the year to learn my new role, and RetentionX has helped in so many ways. Very helpful for better understanding of your customer behaviors and predictions. So much data at your finger tips. Very easy to navigate.

Store Using app Total reviews Average rating
Bravado Spice 6 months 8 4.5
Developer Reply

Thank you for your thoughtful review! We're thrilled that RetentionX has been a helpful tool in your e-commerce journey. It's fantastic to hear that you're finding it easy to navigate and that it's providing valuable insights into customer behaviors and predictions. We're here to support your continued success!

5 / 5 Share
Sept. 19, 2024

A great product that gives you a lot of very useful insight to your store, that you can transform into $. Great Product, Great Service & Great People!

Store Using app Total reviews Average rating
Tupperware Israel About 1 year 5 5.0
Developer Reply

Thank you for your feedback! It's great to hear you’re enjoying the product and service – we appreciate your support!

5 / 5 Share
Sept. 17, 2024

Great, user-friendly platform. The team has been incredibly supportive, ensuring we know how to maximize its potential. Our Meta agency is using it to enhance audience targeting, and it's been a game-changer for segmenting our Klaviyo campaigns. The insights feature is especially valuable, offering great ideas to unlock additional revenue for the brand. Highly recommend!

Store Using app Total reviews Average rating
Blvck 4 months 10 5.0
Developer Reply

Thank you for your amazing review! We're thrilled to hear that RetentionX has been a game-changer for your targeting and campaign segmentation. It’s great to know our team has been supportive in helping you maximize its potential. We’re excited to continue supporting your brand’s growth!

5 / 5 Share
Sept. 17, 2024

Amazing app, incredibly intuitive and simple UI. Competitive pricing and great team behind it. 10/10 would recommend.

Store Using app Total reviews Average rating
Aliangé Skincare About 1 month 3 5.0
Developer Reply

Thank you for your review! It means a lot to have your recommendation, and we’re grateful for your support!

5 / 5 Share
July 21, 2024

Great user friendly platform and super supportive team. Have been able to draw valuable customer insights into our reporting and help build out Klaviyo automations very easily.

Store Using app Total reviews Average rating
Nimble Activewear About 1 year 3 5.0
Developer Reply

Thank you for your kind review! We're thrilled to hear that our platform and team have been helpful to you. It's great to see that you're able to gain valuable insights and build out your Klaviyo automations with ease with the help of RetentionX.

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