All reviews

Rating Breakdown

  • 5
    99% (82 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 26, 2022

This app is fantastic. The segmentation feature allows for customizable data exploration and the charts/UI are straightforward and simple which enables data exploration to be iterative and draw very strong conclusions.

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review!! We're thrilled to see that you love our Segmentation feature as much as we do. This is how you make your data actionable!

5 / 5 Share

Jan. 25, 2022

This app is amazing. Easy setup and configuration. It provides you valuable data and analysis to identify many potentials. Five stars for RetentionX !

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and support! We are happy to help :)

5 / 5 Share

Jan. 19, 2022

This app is an absolute game changer and offers an incredible number of analysis with just few clicks. Before installing RetentionX in our shop, we had to calculate all relevant KPIs manually and with much effort. Nadine and her team are always super helpful and try to meet every request. I can highly recommend RetentionX.

Store

KUUNO

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you for this glowing review! It makes our day to see that you are having a great experience working with our team. We are happy to be part of yours!

5 / 5 Share

Jan. 13, 2022

The tool is great, but the team behind it makes it even better. They really go the extra mile in order to make sure that you are achieving the potential of the tool. Could recommend for any shop striving to improve their results with a data-driven approach.

Using app

Almost 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 7, 2022

Very useful app and support. I'm just starting to using it, but I already have tons of optimization ideas with my ads.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

This app is great help to identify the most valuable customer cohorts and get deep customer insights.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

This app has a beautiful UI but more importantly, the detail and insights that it returns is unparalleled. One of our favorite features is the segmentation engine that can be used to slice and dice all the different reports to provide even deeper insights. At the end of the data, it's not about just getting more data, it's about showing insights around that data and that's what RetentionX does wonderfully for us.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

RetentionX ist genau das, was ein Online-Shop an Analytics benötigt. Auf den Punkt und laufende Weiterentwicklung. Wer die App nicht nutzt, verschenkt wertvolles Potential.

Using app

12 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 1, 2021

Very in-depth analysis of our data. Great options to personalise segments and most important; aggregate your different stores into one dashboard. Support is the best I found so far amongst the various apps. Alex and and his team provide instant feedback and follow up. Recommended!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2021

Superb app with excellent features and by far the best value for money when it comes to data analysis.

Store

Vejo

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2021

Probably one of the easiest apps to get setup on and it provides amazing data I haven't found anywhere else. The price point of $399 max is great. It shows data that I've been tracking manually for months and even data I had just started to track manually right before finding it. This has show a few HUGE things that we really needed to know. Since implementing this, digging into the data, and brainstorming around it, we're already seeing a lift in metrics. This is great at highlighting ALL your flaws and all the things you've missed? Tracking LTV monthly by customers is my favorite piece so far. This is something I've wanted to find for months but have only found manually elsewhere.

Store

ZOX

Using app

About 1 year

Total reviews

10

Average rating

4.2

5 / 5 Share

Feb. 24, 2021

I have been in IT for over 30 years and would honestly say this app would feature in my top 3 of all apps to develop your business to the next level. Ivan is hands on and any help needed he is a zoom call away. Very easy to setup.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

RetentionX is one of the apps in our software stack that's a total no-brainer. Being able to have an accurate view of historical data from our store, in addition to forecasts that can be modified across optimistic, neutral, and pessimistic scenarios has been a game changer for us. No other analytics dashboard that we've used has offered the same amount of insights that this has.

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

Finally, I have the data that I have been looking for year's. Great insights in customers, life time value, churn, brand performance etc. Very cool that I can see aggregated data from all my stores. Support is excellent.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Truly the best predictive analytics software I've come across in my 15+ years of running eCommerce stores. Highly recommend to any brand / company looking to take their understanding of their customers to the next level. Great team as well, super responsive & helpful!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

It is the end of your painful copy-paste in Excel. We are using this app for about a month. It is just amazing because if you are looking for a CLV report, Forecasts, Insights on your customer and product data, this app will save you a lot of time and money. The build-in reports are very well designed and easy to use. And the support is very reactive! Thanks to Alex and the team to make my life easier and help me focus on the business instead of crunching data!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

RetentionX is the shortcut to success. Instead on investing time to generate and analyse the data you can start immediately developing your action plan based on the valuable insights. Very intuitive usability and great tutorials!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Amazing app to drive measurable business impact! The tool provides us with loads of actionable insights - we started lean, then upgraded twice in the first four weeks.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

This is a great app to get data on your customers and to be able to take action on that data. Thanks to RetentionX we now can: - Have an always updated cohort analyze and see how valuable the cohorts we acquired a specific month for us is. - Predict how much revenue we will get from our existing customers and calculate how many new ones we need to reach our targets. - Create a marketing automation program based on the RFM model And much more. It is very helpful for all marketers that want to be more data driven.

Store

AIM'N

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

Great app to get granular data and insights on my products and sales. Useful app and great customer service!

Using app

About 3 hours

Total reviews

1

Average rating

5.0