Seel Worry‑Free Purchase
Seel Worry-Free Purchase
Rating
4.1
feedback
42
chart
#3,636
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the app are mostly positive, with users praising the app for its ability to handle returns seamlessly and improve customer satisfaction. Customers appreciate the ease of use, responsive customer service, and the value it adds to their online stores. However, there are some negative reviews mentioning issues with customer and merchant support, as well as difficulties in onboarding and communication.
Highlights
Rating Breakdown
All reviews
Sept. 8, 2024
Aug. 26, 2024
I can't get this app to stop charging my customers despite it being turned off and disconnected. Customer support is not helping either. User beware.
July 2, 2024
Only been using for a short time. Couple of customers did not understand and checked it in error. May be the way displayed on site. Gave myself a one-year trial period to see how it works but no really complaints so far.
July 2, 2024
Seel has been great for my business. I sell products that aren't really appropriate to return once a customer has used them. For example, if they remove decals from the backing and install them before changing their mind and putting them back on the backing.... Previously customers would try to send those back to me for a refund. There's no way I could sell it to another customer so it would be a loss for me every time that happened. Now with Seel, I've been able to update my return policy so that returns are only available if the customer purchases the Seel Return Protection at checkout. AND, if someone does want to initiate a return, that's work I don't have to do anymore since it goes through Seel.
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