Rating

4.7

feedback

81

Reviews

chart

#1,313

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    7%
  • Less than a month
    41%
  • Less than a year
    28%
  • More than a year
    15%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app for providing peace of mind to both customers and merchants by offering order protection and easy return processes. Customers appreciate the seamless integration, straightforward setup, and responsive customer service. The app is described as a game-changer that enhances buyer confidence, increases conversion rates, and improves post-purchase satisfaction. However, there are a few negative reviews mentioning issues with customer and merchant support, slow response times, and difficulties in communication.

Highlights

Positive feedback on order protection and return processes, seamless integration, and responsive customer service
App described as a game-changer that enhances buyer confidence and increases conversion rates
Negative feedback on customer and merchant support, slow response times, and communication issues

Rating Breakdown

  • 5
    84% (68 ratings)
  • 4
    6% (5 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    5% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 17, 2025

nice

Using app

--

Total reviews

12

Average rating

5.0

4 / 5 Share

April 15, 2025

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 15, 2025

Seel Worry-Free Purchase is a must-have app for Shopify stores! Customers love the added security, and the setup was effortless. It’s a win-win for both merchants and buyers!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

We have been using Seel for a while now and it has been great to offer this feature to our customers. I do believe that it has resulted in additional sales as well. We had a couple of issues and each time Bianca was amazing to go above and beyond to help us through them. Very much appreciated!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

good

Store

27prom

Using app

About 18 hours

Total reviews

1

Average rating

5.0

All reviews

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