Rating

4.8

feedback

112

Reviews

chart

#1,158

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    14%
  • Less than a month
    46%
  • Less than a year
    28%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the increased consumer confidence, reduced return rates, convenience, practicality, and after-sales guarantee services provided by the app. It has helped dispel customer concerns, improve pre-sales conversion rates, resolve issues like lost or damaged shipments, and elevate customer satisfaction. Users highly recommend the app for its ease of use, order protection, seamless integration, and excellent customer support. However, there are a few negative reviews mentioning issues with customer and merchant support, slow response times, and difficulties in accessing the app.

Highlights

Positive reviews highlight increased consumer confidence, reduced return rates, convenience, practicality, and after-sales guarantee services.
Users appreciate the ease of use, order protection, seamless integration, and excellent customer support provided by the app.
Negative reviews mention issues with customer and merchant support, slow response times, and difficulties in accessing the app.

Rating Breakdown

  • 5
    87% (97 ratings)
  • 4
    6% (7 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 86% (96)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 7, 2025

Great App - increases consumer confidence and reduces return rates

Store

Rudsak

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 5, 2025

Very convinient and helpful for the customers.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2025

It‘s nice!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2025

A very practical plug-in. Through after-sales guarantee services, it has dispelled customers' concerns to a certain extent and greatly improved our pre-sales conversion rate.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2025

今天开始使用,销售团队的支持服务体验很好。

Store

PITAKA

Using app

7 days

Total reviews

12

Average rating

4.9

All reviews

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