Rating

4.2

feedback

50

Reviews

chart

#2,560

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    28%
  • Less than a year
    32%
  • More than a year
    36%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the concept of offering return protection for final sale items, ease of use, responsive customer service, and increased customer loyalty. On the other hand, negative aspects mentioned include issues with billing, lack of response from customer support, slow onboarding process, and concerns about spamming. Overall, the app seems to have a positive impact on online stores by providing a solution for handling returns and improving customer satisfaction.

Highlights

Positive aspects include the concept of offering return protection for final sale items, ease of use, responsive customer service, and increased customer loyalty.
Negative aspects mentioned include issues with billing, lack of response from customer support, slow onboarding process, and concerns about spamming.

Rating Breakdown

  • 5
    80% (40 ratings)
  • 4
    4% (2 ratings)
  • 3
    4% (2 ratings)
  • 2
    4% (2 ratings)
  • 1
    8% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 31, 2024

I am just writing this review to unlock the full features of the app.

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 29, 2024

good ok

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 17, 2024

Great! It’s made managing shipments so much easier. It’s fast, reliable, and offers great value for money. The software automatically calculates the insurance cost based on shipment details, and we’ve had no issues with claims. Great tool for anyone in logistics or shipping!

Using app

2 minutes

Total reviews

2

Average rating

5.0

Developer Reply

What a fantastic review – thank you for sharing! We pride ourselves on exceeding expectations, and it's wonderful to hear we hit the mark. Have any questions down the road? Our support team at [email protected] is just an email away. Thanks for using Seel!

5 / 5 Share

Dec. 17, 2024

I’ve been using Seel for a while, and it has truly exceeded my expectations. The coverage options are comprehensive, offering peace of mind with every shipment. Additionally, the customer support is prompt and helpful, always ready to assist with any questions. Highly recommend this software for anyone looking for a reliable and efficient freight insurance solution!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. Providing excellent service is our top priority, and we're glad we could deliver. For any future assistance, please don't hesitate to contact us at [email protected]. We value your trust in Seel.

5 / 5 Share

Dec. 17, 2024

We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service. From the moment we signed up, the process was easy and straightforward. The coverage gave us peace of mind, knowing that our purchases were protected, and the claims process was incredibly smooth when needed. Their team was responsive and efficient, making sure everything was handled quickly and without hassle. It’s rare to find a service that makes such a difference in ensuring our transactions are secure, and we’re grateful to have found Seel. We highly recommend Seel Worry-Free Purchase to any business looking for reliable protection and excellent customer support. It’s truly a game-changer!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank for your review! It means the world to us that we could deliver the experience you were looking for. Remember, our team at [email protected] is always here if you need anything at all. Thank you for being a valued part of the Seel community!

All reviews

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