All reviews

Rating Breakdown

  • 5
    86% (36 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    10% (4 ratings)
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5 / 5 Share

Nov. 7, 2024

Just get this, hope this could assst with package issues

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Using app

4 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

Seel has been great for my business. I sell products that aren't really appropriate to return once a customer has used them. For example, if they remove decals from the backing and install them before changing their mind and putting them back on the backing.... Previously customers would try to send those back to me for a refund. There's no way I could sell it to another customer so it would be a loss for me every time that happened. Now with Seel, I've been able to update my return policy so that returns are only available if the customer purchases the Seel Return Protection at checkout. AND, if someone does want to initiate a return, that's work I don't have to do anymore since it goes through Seel.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2024

Overall, we've had a great experience using Seel and would recommend it to other vendors. The team is responsive and solution-oriented when facing any issues, and the process is straight forward.

Store

23carat

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Highly recommended! The customer service will promptly respond to all my inquiries, very good customer service. Orders with lost products can also be processed for us in a timely manner.

Store

Custype

Using app

10 months

Total reviews

7

Average rating

4.6

5 / 5 Share

June 25, 2024

More than an app. The app works well and as promised. My customers feel very comfortable to buy from us with a return policy, which this app handles without products needing to come back to us. The app integrates easy with the site (they do all the work) and it works seamlessly. Support is personalized and responsive. Very happy with how this app has helped my online sales grow.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

Good company, decent application and support. We've had no issues using Seel. Thank you.

Using app

1 day

Total reviews

74

Average rating

4.0

5 / 5 Share

Aug. 4, 2023

Great app, it increased my conversion rate and makes my customers a lot more loyal. customer service helped me a lot and they were very helpful.

Store

washaw

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

We are a small swimwear brand so we can’t compete with the major retailers return policies. Seel allows us to offer refund for method paid and is great! I highly recommend it. Our customers are thankful to have the option of seel.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your support! Seel offers the easiest way to build Amazon-like post-purchase experiences that even SMB merchants can use at almost zero cost & risk. We are coming up with new products including Estimated Delivery Date and Guaranteed Delivery Date to pump up your conversion and customer confidence for the upcoming holiday season. Keep following us and wow your shoppers!

5 / 5 Share

May 5, 2022

Ran into an issue with the app working. Reached out to the help team and with in a couple hours they had figured out the issue and came up with a fix. Great support!

Using app

8 days

Total reviews

7

Average rating

4.9

5 / 5 Share

April 22, 2022

Just launched on my site and excited to let my customers know they now have this option. The onboarding process and customer service has been top notch!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

April 14, 2022

I have used the app for the past month. They have great customer service and provide timely follow-ups. The app has been a value-add offering to my customers and so far so good. Would recommend to other online stores.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2022

I highly recommend this service and this app. Very professional company to work with. Extremely happy with this service!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 18, 2022

This app is amazing it allows me to have a return option for my customers and doesn't cost me anything, just allows me to gain customers! Seel is great and I highly recommend Seel to any business. Setup is easy and quick I didn't even have to lift a finger Seel did everything!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

great app and concept! The on-boarding team are amazing, so helpful. Highly recommend. They worked with us every step of the way to ensure Seel was implemented correctly

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

The Kover App is amazing! It’s both beneficial to customers as well as the business. Now we can offer returns on certain items that we would normally not be able to offer. Absolutely love it! ~ Suzanne

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

We use Kover for our formalwear (which is on average $400). Due to the delicate nature of our garments, we haven't traditionally been able to offer returns, but with Kover it's become so easy! A large percentage of our formalwear customers choose to add it on - it gives both parties more peace of mind. Highly recommend trying it out for your store! The Kover team is also very responsive when we have feedback!

Store

Sani

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 1, 2022

I love adding this app to our store, It has provided alot of flexibility to our clients. Customer service is excellent. Thank you. Regards, Ariststyles

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Great customer service, fast, efficient, and competent folks. I recommend them and the Return Assurance app.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

Kover is totally kick ass! My sales have seen a definite increase since the Return Assurance was added. I love not having to deal with returns anymore. My customers love the flexibility that comes with opting into the Return Assurance as they don’t feel like they are stuck with purchases that would otherwise be non-returnable. Kover goes into my backend and handles the tech aspect of everything which is something I really need assistance with and that helps tremendously. Plus having this service costs me $0. It’s a win-win all around.

Store

D.U.A.

Using app

About 2 years

Total reviews

5

Average rating

5.0