Seel Worry‑Free Purchase
Seel Worry-Free Purchase
Rating
4.2
feedback
51
chart
#2,238
All reviews
Rating Breakdown
Review RSS Feed
Jan. 2, 2025
We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service. I have found that many of my customers choose this service, which protects my customers and has a positive impact on my business, increasing the conversion of my products and the trust in my website. I would like to recommend Seel to companies in the same field.
Dec. 29, 2024
good ok
Thank you for taking the time to write out this review! If you run into any issues or have any questions, please reach out to [email protected]. Thanks for choosing Seel!
Dec. 17, 2024
Great! It’s made managing shipments so much easier. It’s fast, reliable, and offers great value for money. The software automatically calculates the insurance cost based on shipment details, and we’ve had no issues with claims. Great tool for anyone in logistics or shipping!
What a fantastic review – thank you for sharing! We pride ourselves on exceeding expectations, and it's wonderful to hear we hit the mark. Have any questions down the road? Our support team at [email protected] is just an email away. Thanks for using Seel!
Dec. 17, 2024
I’ve been using Seel for a while, and it has truly exceeded my expectations. The coverage options are comprehensive, offering peace of mind with every shipment. Additionally, the customer support is prompt and helpful, always ready to assist with any questions. Highly recommend this software for anyone looking for a reliable and efficient freight insurance solution!
We sincerely appreciate your thoughtful review. Providing excellent service is our top priority, and we're glad we could deliver. For any future assistance, please don't hesitate to contact us at [email protected]. We value your trust in Seel.
Dec. 17, 2024
We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service. From the moment we signed up, the process was easy and straightforward. The coverage gave us peace of mind, knowing that our purchases were protected, and the claims process was incredibly smooth when needed. Their team was responsive and efficient, making sure everything was handled quickly and without hassle. It’s rare to find a service that makes such a difference in ensuring our transactions are secure, and we’re grateful to have found Seel. We highly recommend Seel Worry-Free Purchase to any business looking for reliable protection and excellent customer support. It’s truly a game-changer!
Thank for your review! It means the world to us that we could deliver the experience you were looking for. Remember, our team at [email protected] is always here if you need anything at all. Thank you for being a valued part of the Seel community!
Dec. 9, 2024
not bad
Thank you for your review! If you run into any issues or have any questions, please reach out to [email protected]. Thanks for choosing Seel!
Nov. 27, 2024
Very smart concept. Especially for stores that only sell final sale items.
Thank you for taking the time to write out this review! If you run into any issues or have any questions, please reach out to [email protected]. Thanks for choosing Seel!
Nov. 25, 2024
No claim, I plan to uninstall your app, I pay hundreds of dollars every month, but there is no guarantee. No one responded after the sale. I didn't get any reply to my appeal, but I kept withholding money. Terrible.I've written ten emails to support them, and I haven't gotten any response. Their support services are terrible.
Hi, I'm Henry, the Product Manager at Seel, and I personally want to address your concerns. I'm deeply concerned about your experience and apologize for the frustration you've encountered. I've checked our support system and am unable to locate the ten emails you mentioned. This is unusual and concerning, as we prioritize responding to all merchant communications. There might be a technical issue preventing us from receiving your emails. To ensure we can help you immediately: 1. Please email me directly at [email protected] 2. You can also reach our support team at [email protected] I'd like to understand the specific issues you're facing with claims and payments so we can resolve them promptly. Could you please provide: - The claim details you're concerned about - The approximate dates of your previous email attempts We value your business and take pride in supporting our merchants. I will personally ensure your case receives immediate attention once we establish contact. Best regards, Henry Product Manager, Seel
Aug. 26, 2024
I can't get this app to stop charging my customers despite it being turned off and disconnected. Customer support is not helping either. User beware.
July 2, 2024
Only been using for a short time. Couple of customers did not understand and checked it in error. May be the way displayed on site. Gave myself a one-year trial period to see how it works but no really complaints so far.
July 2, 2024
Seel has been great for my business. I sell products that aren't really appropriate to return once a customer has used them. For example, if they remove decals from the backing and install them before changing their mind and putting them back on the backing.... Previously customers would try to send those back to me for a refund. There's no way I could sell it to another customer so it would be a loss for me every time that happened. Now with Seel, I've been able to update my return policy so that returns are only available if the customer purchases the Seel Return Protection at checkout. AND, if someone does want to initiate a return, that's work I don't have to do anymore since it goes through Seel.
July 1, 2024
Overall, we've had a great experience using Seel and would recommend it to other vendors. The team is responsive and solution-oriented when facing any issues, and the process is straight forward.
June 27, 2024
Highly recommended! The customer service will promptly respond to all my inquiries, very good customer service. Orders with lost products can also be processed for us in a timely manner.
June 25, 2024
More than an app. The app works well and as promised. My customers feel very comfortable to buy from us with a return policy, which this app handles without products needing to come back to us. The app integrates easy with the site (they do all the work) and it works seamlessly. Support is personalized and responsive. Very happy with how this app has helped my online sales grow.
May 29, 2024
Merchant support is the worst. Over 4 months for a simple request to be completed/updated after repeated promises and in the end, they never did. But somehow they were quick (less than 4 days) to respond to my email for their removal from my store. If merchant support is this way, I can imagine the customer support and didn't want to take the chance.
April 3, 2024
Good company, decent application and support. We've had no issues using Seel. Thank you.