All reviews

Rating Breakdown

  • 5
    92% (159 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 84% (145)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2022

Ran into an issue with the app working. Reached out to the help team and with in a couple hours they had figured out the issue and came up with a fix. Great support!

Using app

8 days

Total reviews

8

Average rating

4.9

5 / 5 Share

April 14, 2022

I have used the app for the past month. They have great customer service and provide timely follow-ups. The app has been a value-add offering to my customers and so far so good. Would recommend to other online stores.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2022

I highly recommend this service and this app. Very professional company to work with. Extremely happy with this service!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 18, 2022

This app is amazing it allows me to have a return option for my customers and doesn't cost me anything, just allows me to gain customers! Seel is great and I highly recommend Seel to any business. Setup is easy and quick I didn't even have to lift a finger Seel did everything!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

great app and concept! The on-boarding team are amazing, so helpful. Highly recommend. They worked with us every step of the way to ensure Seel was implemented correctly

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

The Kover App is amazing! It’s both beneficial to customers as well as the business. Now we can offer returns on certain items that we would normally not be able to offer. Absolutely love it! ~ Suzanne

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2022

I love adding this app to our store, It has provided alot of flexibility to our clients. Customer service is excellent. Thank you. Regards, Ariststyles

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Great customer service, fast, efficient, and competent folks. I recommend them and the Return Assurance app.

Using app

10 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 14, 2021

I just recently had this app installed so haven't been through the full process of a return yet. But the setup/installation was simple and easy. They took care of all of it and made my life easier! I would definitely recommend the team. Everyone has been great to work with.

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I can't say enough good things about this app and team behind it. The app helps break down the barrier between customers and brands by allowing customers to feel more confident with their purchases knowing they can return and brands less risk knowing they do not have to be responsible for the shipping plus full refunds. The Kover team is so easy to work with and made the entire on boarding process seamless. It's a MUST for small businesses and brands looking to grow and move product!

Store

Label B

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

The onboarding process was seamless and easy, everything was set up quickly and with no issues. The team were really helpful guiding me through the process and I'm hopeful the app will bring in more sales!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

The app is working great so far! The onboarding process and customer service have been great. I'm happy we can provide this to our clients so they feel comfortable buying our sale/custom items which typically do not qualify for a refund.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

This a great app because it gives the business the ability to refund customers without losing any money. The customer has the option to pay for insurance that will "Kover" the cost of the product for the retailer while allowing the customer to get their money back.

Using app

19 days

Total reviews

15

Average rating

4.9

5 / 5 Share

Aug. 20, 2021

The entire process has been so helpful! The team at Kover knows their stuff and is ready to help businesses thrive! I highly recommend working with them.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

The onboarding process was very efficient and the communication from the Kover team was excellent. It was one of the easiest implementation processes I've been a part of.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Excellent customer success and product team. As a small business, we have limited IT resources. They made the onboarding process extremely easy and assisted us the whole way. We just launched this week and the product is working well so far. Glad to offer our customers returns as an option and hoping this will help with our conversions!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Amazing staff and Customer Succes Manager, they made sure Onboarding and implementation was smooth. So far its working really smooth and very easy to handle. Definitely recommend this app.

Using app

15 days

Total reviews

9

Average rating

4.1

5 / 5 Share

Aug. 12, 2021

Not offering returns has been a sticking point for my business since I launched five years ago. As a small, made-to-order business it was never a possibility. Until Kover found me. Kover has been a dream come true so far. A thoughtful, professional team, super seamless and easy integration (was done within an hour with no coding required by me!), and a great solution for one of my most pressing needs. Can't recommend it enough.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

I’ve done many different onboarding processes with different apps, and I have to say this is one of the most straightforward and smooth onboarding processes. You guys are killing it!

Using app

15 days

Total reviews

1

Average rating

5.0