Easy Returns Management System
Handle Return Requests & send Prepaid Shipping Labels
Rating
4.5
feedback
44
chart
#9,617
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
0%
-
Less than a month
7%
-
Less than a year
34%
-
More than a year
55%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, customer support, and effectiveness in streamlining the returns process. Customers appreciate the simplicity of the app, the quick response times from the support team, and the customization options available. The app is commended for making returns quick and easy, providing insights on returns, and integrating well with other platforms like Shippo for label generation. However, there are a few areas for improvement highlighted in some reviews, such as the lack of ability to download return information into a CSV, limited analytics, and issues with customizing the return window. Overall, the app is highly recommended for its functionality and excellent customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 25, 2024
May 17, 2024
The review does not have anything to do with how the app works, but with the customer service that we received and the business practice of the company that owns the app. The app was installed almost year and a half ago on our store and was not once utilized, it just got lost among others and due to our scale and the fact that we have 3 stores to manage, no one noticed this. We were naturally billed the whole time and in lights of positive business practices, due to the fact that we never used the app, we were expecting to get a substantial amount of money back. This did not happen as we only got three last months back.
May 26, 2022
This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!
Oct. 16, 2021
Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns process, it will certainly take the headache out of things for our business. Thanks so much for all your help. Highly recommend!!!!! 1000 STARS
Oct. 15, 2021
The team is extremely helpful and very quick to respond! I requested a custom color and they did it right away. It was a very smooth and pleasant experience. Thank you so much!!
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