Easy Returns Management System
Handle Return Requests & send Prepaid Shipping Labels
Rating
4.6
feedback
26
chart
#13,620
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
35%
-
Less than a year
42%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting its ease of use, helpful customer support, and effectiveness in streamlining the returns process. Users appreciate the simplicity of the app, the quick response from the customer service team, and the customization options available. However, there are some concerns raised, such as the lack of ability to download return information into a CSV format, limited analytics, and issues with customizing the return window. Overall, the app is praised for its functionality and support, with users finding it valuable for managing returns efficiently and improving customer experience.
Highlights
Review RSS Feed
All reviews
May 17, 2024
The review does not have anything to do with how the app works, but with the customer service that we received and the business practice of the company that owns the app. The app was installed almost year and a half ago on our store and was not once utilized, it just got lost among others and due to our scale and the fact that we have 3 stores to manage, no one noticed this. We were naturally billed the whole time and in lights of positive business practices, due to the fact that we never used the app, we were expecting to get a substantial amount of money back. This did not happen as we only got three last months back.
May 26, 2022
This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!
Oct. 16, 2021
Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns process, it will certainly take the headache out of things for our business. Thanks so much for all your help. Highly recommend!!!!! 1000 STARS
Oct. 15, 2021
The team is extremely helpful and very quick to respond! I requested a custom color and they did it right away. It was a very smooth and pleasant experience. Thank you so much!!
July 31, 2020
This app is straightforward to navigate and makes returns quick and easy. Customer support is excellent.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more