All reviews

Rating Breakdown

  • 5
    84% (37 ratings)
  • 4
    7% (3 ratings)
  • 3
    5% (2 ratings)
  • 2
    5% (2 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Sept. 25, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2022

This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!

Using app

Over 5 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 16, 2021

Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns process, it will certainly take the headache out of things for our business. Thanks so much for all your help. Highly recommend!!!!! 1000 STARS

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

The team is extremely helpful and very quick to respond! I requested a custom color and they did it right away. It was a very smooth and pleasant experience. Thank you so much!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2021

Easy to navigate and alot of insight on returns. I can only recommend this app and i would not wanna be without it.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2020

This app is straightforward to navigate and makes returns quick and easy. Customer support is excellent.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2020

We process quite some returns. This app really makes the processing much more streamlined with label generation from Shippo integration.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

Great support, the best return app in my opinion. I tried few before choosing the right one. Working fine now.

Using app

Over 3 years

Total reviews

15

Average rating

4.9

5 / 5 Share

Nov. 25, 2019

We were experiencing some issues with the Non-Returnable Items, and the team were very helpful in resolving them, and communicated well with us. Thank you Vivek for all your help.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2019

Customer support is great. They responded in 24 hours not only with an answer but with the actual css code created for me so that I could just easily copy and paste it in. I didn't have to do anything. I actually forgot to add the code and they even reached out a few days later to remind me.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Customer support on this app is great - response in 24 hours always with a solution. Very happy with this app and would recommend!

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2019

It is a very good app, featuring all the necessary modules for handling the return management in an easy and efficient way. Customer support is awesome, they are very prompt and make sure the issue is resolved at the earliest. I have used other apps too for this but I have found this app as most promising.

Using app

2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 31, 2019

Fantastic app and fantastic customer support. They were very helpful in making the app custom to our website colors to make sure everything flowed properly. Customer service assisted with all my questions and checked in afterward to make sure there were no issues. Highly recommend this app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

This app helped us accomplish what we were looking to do! Deff recommen if you want a hassle free return system. Love it so far

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 18, 2018

They did something for me ASAP. Highly recommend! A+!!!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2018

It is the best returns app on Shopify PERIOD. Customer support has been A+, and the developers have made a number of enhancements to the app based on common sense needs requested by Shopify users. This app has saved us an incredible amount of time in comparison to previous returns suites on other software platforms, and in trial testing other Shopify RMA alternatives. In trialing a few other return app options through the Shopify Store, and we knew in 5 minutes that this app was the one we could use and grow with. Highly recommended.

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 12, 2018

Great app! Customer support is speedy and helpful. Overall this has made our returns process so much easier.

Store

Tkees1

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2017

Great tool to get returns in order. The only time I had a problem, the customer service team resolved it extremely quickly!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2017

The platform is great because it runs inside the Shopify platform, unlike others that run on their own platform. Easy to install with your theme and simple for customers to process their requests. Good support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2017

This is one of my all-time favorite apps. It saves me a ton of time allowing customers to generate their own return labels. No more sending emails with return labels for every return. It has some great functionality-- for example, I can exclude final sale items from returns. Thank you for an amazing app.

Using app

9 months

Total reviews

7

Average rating

5.0