Easy Returns Management System

Feb. 23, 2017

Not good. It creates a very easy top use interface for customers to fill out RMA requests, emails you the details, and then stops. Nothing else. $18.99/month for a simple email user interface? Unless I'm missing something, it's not worth $5/month. And If I am missing something, it needs better instructions.

Feb. 8, 2017

Simple and easy to use app and the support team are fantastic to deal with!

Oct. 31, 2016

Great app! It could only be better if Shopify allowed a better two-way communication and the order indicated there was a return on file. The support is great and a feature I requested was implemented in under a week!

Aug. 6, 2016

We changed from another returns management app from a 'big app development house'; we were apprehensive at first, but we are SO happy we did! The app has functioned near flawlessly since installing it, it has much of the reporting and data capture we're looking for, and -most importantly- it functions seamlessly for our customers & our returns team. Additionally, when we have had questions, the developer's team has been incredibly responsive and helpful. They also listen when we suggest app modifications or enhancements and let us know if there is likelihood our suggestions could be implemented in future versions or updates. To date, this has been one of the best apps we've installed on our store.

July 15, 2016

This is a great app that made all our returns a breeze! Their customer support is great. They were always readily available and were willing to update the app to match our store's needs and requests. I would highly recommend going with this app if you are looking for a reliable returns management app that simplifies the whole return process for both the customer and the store owner.

April 21, 2016

We have been very happy with the support and overall functionality of this app. Developer is very responsive and happy to work on minor customizations, which has been really helpful for us. We tried many different return apps and this one was definitely the most user-friendly for us, so would highly recommend.