Easy Returns Management System

The support team is very responsive and this app has been helping us a lot to manage all the returns. Excellent work!! They even made us a great feature to generate reports by return reason! so far it's been an enjoyable experience.

Not good. It creates a very easy top use interface for customers to fill out RMA requests, emails you the details, and then stops. Nothing else. $18.99/month for a simple email user interface? Unless I'm missing something, it's not worth $5/month. And If I am missing something, it needs better instructions.

Simple and easy to use app and the support team are fantastic to deal with!

Great app! It could only be better if Shopify allowed a better two-way communication and the order indicated there was a return on file. The support is great and a feature I requested was implemented in under a week!

We changed from another returns management app from a 'big app development house'; we were apprehensive at first, but we are SO happy we did! The app has functioned near flawlessly since installing it, it has much of the reporting and data capture we're looking for, and -most importantly- it functions seamlessly for our customers & our returns team. Additionally, when we have had questions, the developer's team has been incredibly responsive and helpful. They also listen when we suggest app modifications or enhancements and let us know if there is likelihood our suggestions could be implemented in future versions or updates. To date, this has been one of the best apps we've installed on our store.

This is a great app that made all our returns a breeze! Their customer support is great. They were always readily available and were willing to update the app to match our store's needs and requests. I would highly recommend going with this app if you are looking for a reliable returns management app that simplifies the whole return process for both the customer and the store owner.

We have been very happy with the support and overall functionality of this app. Developer is very responsive and happy to work on minor customizations, which has been really helpful for us. We tried many different return apps and this one was definitely the most user-friendly for us, so would highly recommend.