Rating

5.0

feedback

745

Reviews

chart

#53

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    19%
  • Less than a year
    50%
  • More than a year
    18%

Reviews Summary

The reviews for the Return Prime Shopify App are overwhelmingly positive, with users praising the excellent customer support, smooth experience, and seamless integration. Customers appreciate the quick responses from the support team and the ease of managing returns and exchanges. The app is described as a game-changer for handling return requests, with features that help reduce return rates and boost customer retention. Users also highlight the user-friendly interface, quick setup process, and the helpfulness of the support team in customizing the app to suit their business needs.

Highlights

Excellent customer support and quick responses
User-friendly interface and seamless integration
Effective in reducing return rates and boosting customer retention
Quick setup process and customization options
Positive experience with the support team

Rating Breakdown

  • 5
    98% (729 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

We have been using Return Prime for a while now and found it by far the best value for the pricing in the return solutions. We tried a few other solutions for Shopify but could not find anything that meets our requirements better. Any support question we had always got resolved very quickly and we are super happy that it connects not only with our Shopify store but also is integrated with our mobile app.

Using app

--

Total reviews

25

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Marie made this call very easy and simple for me. She was attentive and understanding! She exceeded my expectations

Store

EHH

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Super helpful. The Return Prime team is always quick to assist. Definitely recommend!

Store

eyrful

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Return Prime was one of the first apps I installed when I set up my store 2 years ago. I probably only use 50% of it's capabilities, but it's been rock solid. It's easy to use, no customer complaints, and no-outages, so I don't have to stress about returns or exchanges. This is a great product. Highly recommend.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

I contacted the team regarding an integration issue, and I am happy to report that it was resolved swiftly and promptly. The support provided was exemplary.

Store

Indidha

Using app

4 months

Total reviews

8

Average rating

5.0

All reviews

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