Return Prime:Return & Exchange
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
657
chart
#82
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
12%
-
Less than a month
23%
-
Less than a year
64%
-
More than a year
25%
Reviews Summary
Return Prime app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its efficiency in managing returns and exchanges, the responsiveness of the support team, and the user-friendly interface. Many reviewers highlight the quick response times and helpfulness of the customer service, making it stand out from other similar apps. Additionally, users appreciate the customizable features and integrations offered by Return Prime. However, there are a few negative comments regarding menu adjustments, overlays that cannot be switched off, and a specific incident of retroactive refunds causing financial issues for a user.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 12, 2025
Thanks to the very kind and accurate support, the issue was resolved immediately.
May 6, 2025
We are extremely satisfied with the Return Prime app and their support team. The app works perfectly and has made our return process much more efficient. Whenever we had a question or issue, their team responded quickly and helped us resolve everything smoothly. Highly recommended!
May 5, 2025
Game-Changer for Returns and Exchanges! Return Prime has been a fantastic addition to our Shopify store. It helped us significantly reduce return rates by smoothly converting many of them into exchanges, improving both customer satisfaction and revenue retention. The interface is clean, easy to use, and the support team is super responsive. Highly recommended for any brand looking to streamline their post-purchase experience!
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