Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
789
chart
#79
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
10%
-
Less than a month
18%
-
Less than a year
51%
-
More than a year
20%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and quick response times of the support team. Users appreciate the ease of setup and the user-friendly interface of the app, making it simple to manage returns and exchanges on their online stores. The app is also commended for its regular updates and customizable features that cater to various return policies. However, there are a few negative reviews mentioning issues with customer support spamming, bugs in the app, and difficulties with integrations, particularly with the U.S. Postal Service. Overall, the app seems to be highly recommended for its functionality and excellent customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 22, 2025
Just installed but already seeing that it is a great app so far. Keep up the good work. One or two minor improvements I notice which I will give to the team for further improvement. The customer support is also good and helpful. Overall an all-round returns management system.
Feb. 21, 2025
Their Support and interface is very good. I was using another product and they have very poor support. Return Prime is doing real good work
Feb. 20, 2025
Outstanding support and features! I reviewed dozens of reverse logisitics providers and this one does it all and is the most flexible to business needs - more than even the premium services of Loop and Aftership. They've answered dozens of questions for me. Implemented changes for me. And given me recommendations to make the most of the platform. Could not be happier.
Feb. 20, 2025
Very helpful support team, they catered to my needs and were able to customise the app for me, I highly recommend :)
Feb. 20, 2025
10/10 recommend. The support is amazing and so is the app. Has made my life very easy.
Using app
2 months
Total reviews
1
Average rating
5.0
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more