Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
772
chart
#75
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
11%
-
Less than a month
19%
-
Less than a year
50%
-
More than a year
18%
Reviews Summary
The reviews for the Return Prime Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer service, and helpful support team. Users appreciate the app's user-friendly interface, quick setup process, and the efficiency it brings to managing returns and exchanges. The customer support team is praised for being responsive, knowledgeable, and going above and beyond to assist users with any queries or issues. Additionally, many users mention that the app has helped them streamline their return processes, reduce return rates, and improve customer retention. However, there are a few negative reviews mentioning issues with customer support spamming, bugs in the app, and difficulties with specific integrations like USPS tracking.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 23, 2024
I highly recommend giving this app a spin if you are looking for a product return solution! It works great out of the box and has many integrations to choose from. We asked them to add an integration they didn't have listed and their team and ours were able to create a new one very quickly and it works amazingly well. Their support team is probably their best kept secret. Any question or problem I had, they were more than willing to help me out and stay on top them. Their support team is probably the best team I have ever worked with by far, y'all rock! 5/5 app and team! =)
Dec. 19, 2024
Been using the app for 6 months, and processed thousands of returns. Great service and speed with questions and always happy to help :)
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