Return Prime: Return → Revenue for Shopify

Return Prime: Return → Revenue

Top rated app for returns, exchange & refunds.

Rating

5.0

feedback

643

Reviews

chart

#332

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    12%
  • Less than a month
    20%
  • Less than a year
    51%
  • More than a year
    16%

Reviews Summary

The Return Prime app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service and support provided by the team. Customers appreciate the quick response times, knowledgeable staff, and the ease of setting up the app. The app itself is praised for its user-friendly interface, comprehensive features for returns and exchanges, and the efficiency it brings to the return process. Users also mention the helpful live chat support and the proactive assistance they received. However, there were a few reviews that mentioned minor issues with setup or initial clunkiness, but these were quickly addressed by the responsive support team.

Highlights

Exceptional customer service and support
User-friendly interface and comprehensive features
Efficiency in the return process
Quick response times and knowledgeable staff
Minor setup issues quickly resolved

Rating Breakdown

  • 5
    98% (629 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

I had an outstanding experience with the customer support team! They were prompt, friendly, and resolved my issue quickly. The representative was knowledgeable and went above and beyond to ensure I was satisfied. It’s rare to find such dedication and efficiency. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Amazing App

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Very great APP. Perfect customer service.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2024

very good support

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2024

Seamless App & Quick Support

Using app

11 months

Total reviews

1

Average rating

5.0

All reviews

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