Return Prime:Return & Exchange

Reviews Summary

The reviews for this Shopify App are quite polarized, with some users experiencing excellent support and functionality while others faced major issues and poor customer service. Positive themes include great customer support, quick responses, and helpful assistance in setting up the app. Users appreciated the intuitive interface and efficiency of the application, especially in managing returns and exchanges. On the other hand, negative themes revolved around difficulties in setting up the app, outdated tutorials, lack of proper explanations from support, and issues with refunds and inventory management. Some users also mentioned changes made in the backend without notification, leading to major problems.