ReturnGO Returns & Exchanges
Automate refunds and exchanges for a better return experience
Rating
4.9
feedback
364
chart
#1,271
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
5%
-
Less than a month
24%
-
Less than a year
48%
-
More than a year
23%
Reviews Summary
The reviews for the ReturnGo Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and efficient returns management features. Customers appreciate the intuitive design of the app, the quick responses from the support team, and the ability to customize the return process to fit their specific needs. The support team is highlighted as being patient, knowledgeable, and always available to assist with any issues or questions. Users mention that ReturnGo has significantly improved their returns process, making it smoother for both staff and customers. However, there is one negative review mentioning issues with the Amazon MCF integration and the limitation of supporting only one Amazon marketplace at a time.
Highlights
Review RSS Feed
All reviews
Jan. 19, 2026
Support team are always prompt and helpful to identify a solution when experiencing ways to adjust the returns process for us.
Jan. 7, 2026
Jan. 5, 2026
Easy to configure and the live chat support is exceptional. It's been a game-changer for our customer experience with returns, and has also significantly reduced workload for our small customer support team.
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