Rating

4.9

feedback

355

Reviews

chart

#1,526

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    24%
  • Less than a year
    48%
  • More than a year
    22%

Reviews Summary

The reviews for the ReturnGo Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers praise the app for being easy to use, intuitive, and customizable to suit their return processes. The support team is commended for their quick responses, detailed explanations, and willingness to go above and beyond to assist with any issues. Users appreciate the seamless onboarding process, efficient return management, and the user-friendly interface of the app. However, there is a negative review mentioning issues with the Amazon MCF integration, indicating limitations in supporting multiple Amazon marketplaces simultaneously.

Highlights

Exceptional Customer Service and Support
Ease of Use and Customization
Efficient Return Management
Seamless Onboarding Process
Limitations in Amazon MCF Integration

Rating Breakdown

  • 5
    96% (340 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (339)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

Nikki from customer service is VERY patient.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Store

BedJet

Using app

4 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 21, 2025

very easy and straight forward to use, and customer service are very responsive and helpful.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Great program.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Excellent support team — they provide very quick responses with detailed and accurate explanations. It’s a pleasure working with them!

Store

AIMEE TLV

Using app

About 1 year

All reviews

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