ReturnGO Returns & Exchanges
ReturnGO Returns & Exchanges
Rating
4.9
feedback
324
chart
#909
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
20%
-
Less than a year
60%
-
More than a year
31%
Reviews Summary
ReturnGO Returns & Exchanges is highly praised by ecommerce merchants for its ease of use, excellent customer support, and seamless integration with various systems. The app offers customizable return portals, incentivized return options, and a straightforward interface that enhances the returns and exchanges process for both customers and sellers. Users appreciate the responsive and helpful support team, with specific mentions of representatives like Mike, Junessa, and Reyn who have gone above and beyond to optimize the returns process. While some users find the app a bit confusing to configure initially, the available support is always knowledgeable and quick to assist, making the overall experience positive for merchants.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 13, 2025
April 9, 2025
This app responds to all our needs, and was extremely easy to set up. It integrates with all systems we needed, which was difficult to find for a Returns solution. Support is always responsive and helpful!
April 7, 2025
Our experience with ReturnGO Returns & Exchanges has been nothing short of exceptional, from the moment we onboarded to now. They have consistently exceeded our expectations with their outstanding service. The onboarding process was seamless, and their support team has always been accommodating, providing assistance 24/7 via live chat and email. The app itself is packed with excellent features that truly enhance the returns and exchanges process for both customers and sellers. One of the standout features for us is the customizable return portal—it's incredibly flexible and can be tailored to our brand’s needs. The incentivized return options have been a game-changer. The portal is also very straightforward, customer-friendly, and easy to navigate, making it a breeze for both our team and our customers. What we love most is how intuitive the platform is—it doesn't take long to get everything set up, and the ongoing experience is smooth. The plan costs are predictable, and the best part is that you’re always in control, without worrying about hidden fees or surprises. ReturnGO truly makes returns and exchanges hassle-free, allowing us to focus on growing our business while they take care of the rest. We couldn’t be more pleased with their service, and it’s been a joy to partner with such a reliable and customer-centric app. Highly recommend it!
April 4, 2025
ReturnGO is a good app that does what we need it to, but the support is what really brings the service to the next level. Mike, in particular, has gone above and beyond in making sure our returns process is optimized. He is truly an A+ representative of the company.
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