Rating

4.9

feedback

334

Reviews

chart

#1,121

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    26%
  • Less than a year
    49%
  • More than a year
    19%

Reviews Summary

The ReturnGO app has received overwhelmingly positive reviews from users, with a consistent rating of 5 stars out of 5. Users praise the app for its user-friendly interface, efficient customer support, and seamless onboarding process. The customer service team, particularly individuals like Junessa, Carla, Mike, and Reyn, is highlighted for being responsive, helpful, and professional. Users appreciate the ease of setting up the app, the smooth returns process it provides, and the quick resolution of any issues that arise. Additionally, the app's features for managing returns and exchanges are commended for enhancing the overall customer experience and streamlining operations.

Highlights

Efficient customer support and responsive team members like Junessa, Carla, Mike, and Reyn
User-friendly interface and seamless onboarding process
Smooth returns process and quick issue resolution
Enhanced customer experience and streamlined operations
Positive feedback on the app's features for managing returns and exchanges

Rating Breakdown

  • 5
    95% (317 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (323)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 10, 2025

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2025

Great Support from Carla! Return GO could save time in processing return and refund Customer Service is A+

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 7, 2025

Exceptional onboarding process and exceptional support 24/7. Very impressed and happy with the service I've received so far.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

Great app, very user friendly, fast and helpful customer support

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more