ReturnGO Returns & Exchanges
ReturnGO Returns & Exchanges
Rating
4.9
feedback
363
chart
#1,086
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
17%
-
Less than a year
53%
-
More than a year
26%
Reviews Summary
The reviews for the ReturnGO app are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the quick response times, knowledgeable assistance, and dedication of support staff like Junessa, Reyn, Carla, and others. The app itself is praised for being intuitive, efficient, and customizable, making the returns process seamless for both merchants and customers. Many reviewers mention that ReturnGO has helped them save time, improve customer satisfaction, and streamline their operations. However, there are a few mentions of issues with generating return labels and difficulties in canceling the plan from the dashboard.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 27, 2025
Excellent and efficient customer service! Had an issue and it was resolved in no time at all.
March 26, 2025
Switched from Loop to ReturnGO, has a lot of features that Loop has, even has a similar dashboard. Saving thousands compared to Loop on a yearly basis. Very happy with it.
March 20, 2025
The best return app for any shopify business! loads of option and easy customer experience - must have for your shopify store!
March 18, 2025
I've been using the ReturnGo App and worked with their team for over a year now (Junessa and Mike). It was an incredible experience. I've never thought the customer support could be so impressive! From initial set up to minor and major tweaks - you can achieve all that in real time quickly and efficiently using Live Chat or hoping on a screen share call (all FREE of charge!). I love how it helps our customers to easily get the return labels and submit return requests, leaving our team focused on things that require attention.
March 11, 2025
Customer Support is always 1000/10. I like how they are following up with the concerns and quickly available to assist.
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