ReturnGO Returns & Exchanges
ReturnGO Returns & Exchanges
Rating
4.9
feedback
313
chart
#1,773
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
18%
-
Less than a year
59%
-
More than a year
19%
Reviews Summary
The reviews for ReturnGo are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers praise the efficiency, responsiveness, and helpfulness of the support team, with specific mentions of team members like Mike, Carla, Chris, Ray, Junessa, and others. Users appreciate the user-friendly interface of the app, which streamlines the return process for both merchants and customers. The app's customization options, ease of setup, and valuable analytics dashboard are also commended. However, there is one negative review that criticizes the app for being hard to use and lacking user-friendliness, particularly in generating return labels.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 24, 2024
Great features and more importantly supported with quick and knowledgable service. Easy to set up and easy for customers to use and understand.
July 18, 2024
I have received excellent customer service and onboarding. Turnaround time with customer support and the ability to video chat with their team has been incredibly helpful!
July 16, 2024
Amazing! The app works well and the team is very helpful. Junessa especially went above and beyond today to literally build a custom offer to limit returns for me. She spent much more time than I would have expected and created something absolutely perfect for my site. Thank you, Junessa! You have made me a loyal customer. :) -Joy
June 25, 2024
The team at Returns go are super efficient and quick to respond, a member of their team (Mike) recently responded all throughout the evening to help us troubleshoot an issue.
June 5, 2024
Best in class support, a deeply involved ruleset, and automations? This app is just the best at what it does. I could not give any higher praises to this app and team, if you are nervous about your returns process, that ends here.
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