ReturnGO Returns & Exchanges

April 7, 2025

Our experience with ReturnGO Returns & Exchanges has been nothing short of exceptional, from the moment we onboarded to now. They have consistently exceeded our expectations with their outstanding service. The onboarding process was seamless, and their support team has always been accommodating, providing assistance 24/7 via live chat and email. The app itself is packed with excellent features that truly enhance the returns and exchanges process for both customers and sellers. One of the standout features for us is the customizable return portal—it's incredibly flexible and can be tailored to our brand’s needs. The incentivized return options have been a game-changer. The portal is also very straightforward, customer-friendly, and easy to navigate, making it a breeze for both our team and our customers. What we love most is how intuitive the platform is—it doesn't take long to get everything set up, and the ongoing experience is smooth. The plan costs are predictable, and the best part is that you’re always in control, without worrying about hidden fees or surprises. ReturnGO truly makes returns and exchanges hassle-free, allowing us to focus on growing our business while they take care of the rest. We couldn’t be more pleased with their service, and it’s been a joy to partner with such a reliable and customer-centric app. Highly recommend it!

April 4, 2025

ReturnGO is a good app that does what we need it to, but the support is what really brings the service to the next level. Mike, in particular, has gone above and beyond in making sure our returns process is optimized. He is truly an A+ representative of the company.

April 3, 2025

Customer service is responsive and very helpful when encountering problems and helping with solutions.

April 2, 2025

The customer service was very good and helped me a lot.

April 1, 2025

One of the most useful APPs we use in our store.

March 28, 2025

Fantastic! Everyone is very helpful :)

March 27, 2025

Excellent and efficient customer service! Had an issue and it was resolved in no time at all.

March 26, 2025

Switched from Loop to ReturnGO, has a lot of features that Loop has, even has a similar dashboard. Saving thousands compared to Loop on a yearly basis. Very happy with it.

March 20, 2025

The best return app for any shopify business! loads of option and easy customer experience - must have for your shopify store!

March 18, 2025

I've been using the ReturnGo App and worked with their team for over a year now (Junessa and Mike). It was an incredible experience. I've never thought the customer support could be so impressive! From initial set up to minor and major tweaks - you can achieve all that in real time quickly and efficiently using Live Chat or hoping on a screen share call (all FREE of charge!). I love how it helps our customers to easily get the return labels and submit return requests, leaving our team focused on things that require attention.

March 11, 2025

Customer Support is always 1000/10. I like how they are following up with the concerns and quickly available to assist.

March 9, 2025

Après avoir testé beaucoup d'application de retour. ReturnGo est la meilleure du marché. L'équipe est réactif et l'interface très facile d'utilisation. Je recommande à 100%

March 5, 2025

Fast and speedy response. So helpful always. She fixed by issue within 5 minutes - very happy

Feb. 26, 2025

Feb. 20, 2025

The App is very intuitive and the onboarding support is great! Junessa supported me through the process and ensured all setup was correct.

Feb. 20, 2025

La asistencia técnica es de las mejores que he visto, no tardan en responderte y ayudarte en lo que haga falta.

Feb. 18, 2025

Great overall experience with app. Support is quick and effective. Would definitely recommend to small shops looking for a return and exchange solution.

Feb. 14, 2025

I had a question about setting up regional returns (US to US hub, UK/EU to UK/EU warehouse). The support was incredibly helpful, providing clear and concise instructions. They resolved my issue quickly and efficiently. I really appreciate their expertise and prompt assistance.

Feb. 14, 2025

ReturnGO is an intuitive and efficient solution for streamlining returns and exchanges. Its seamless integration and user-friendly interface make it an invaluable tool for our business. What truly sets it apart, however, is its outstanding customer support—particularly Junessa, whose expertise, responsiveness, and dedication ensure a smooth experience. Highly recommended

Feb. 7, 2025

Customer service is always willing to help and figure out any issues that occur.