All reviews

Rating Breakdown

  • 5
    95% (347 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 94% (343)
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5 / 5 Share

Feb. 14, 2023

Amazing solution! A must have app. Return go provide us exchange and return experience. Support teams is great. Well done

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

The Returns Go App makes the process of returns, exchanges and refunds very efficient. The portal is easy to navigate and the customer service is great. I recommend this app to any business that is looking to streamline their returns process.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I've been using Return Go for over a year now, and it has significantly reduced the time and effort required for managing returns through the exchange portal. Our customers greatly appreciate this user-friendly tool for initiating return requests, and it instills confidence in their shopping experience.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

מערכת מעולה שמאפשרת לבצע התאמות ולהתאים את עצמה כמו כפפה ליד. סטיבן והצוות נותנים שירות ומענה מיידי לכל בעיה/בקשה, גם אם הפיצ'ר עדיין לא קיים הם עושים הכל כדי להשלים את החסר ולתת מענה. בין אם ברמת הקוד, הדרכות, תיקונים ועוד ועוד... ממליץ בחום!

Using app

About 1 month

Total reviews

10

Average rating

4.9

5 / 5 Share

July 10, 2024

A great app with excellent features and very helpful customer support. Special thanks to Rav and Reyn!

Store

ESSĒN

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

לאחר התרשמות קצרה מהאפליקציה יצרנו קשר עם שירות הלקוחות שלהם, באופן מיידי סטיבן חזר אלינו במייל עם אפשרות לפגישת זום עבור הקמת הפורטל ביחד במשך שעה ארוכה סטיבן המצקועי עזר וסידר כל מה שצריך והכל עם חיוך מאחלים הצלחה רבה ותודה על העזרה!

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Fabulous App and really great immediate support on Live Chat! Would recommend this App to companies who have to manage alot of returns.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

This is the best app out there for a reasonable price. This has all the features of the overpriced ones. And, the support group is GREAT. We use this on Jane Win Jewelry, and I use this app for a number of my other eComm clients. No returns app is perfect, but this has the best combo of features, price, and support. Cheers team

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Super application qui va nous simplifier la vie ! Le service client est top et très réactif. J'ai eu besoin d'un peu d'aide pour tout paramétrer et comprendre le fonctionnement et j'ai bien été accompagnée :) Merci !

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Perfect solution for our needs. Allowed us to streamline our returns process and give customers instant responses

Store

GORAL

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

We've been using this app for a while and it works great. In addition, they have the best customer support.

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 24, 2025

Great support! Was very easy to set up a meeting and get the Return Go App set up! Thanks!!

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

If you have more than one warehouse, this app is for you as it can return to multiple locations, which other apps are lacking. The installation is fast and easy, and the team is great.

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

We were previously using ReturnMagic, once they shut down we were looking for a good replacement. Thus we have done trials with many other companies. After a lot of searching, we have found ReturnGo to be a great fit for our company! There are so many automations that really make the return/exchange process as easy as possible! We are a small company and Junessa did an amazing job at making this the right choice for us! She responded to our questions promptly and was more than happy to help us every step of the way from step by step instructions to zoom meetings. We cannot thank her enough. The support team is also very quick to find solutions.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Great customer service and support, very responsive and helpful. Thank you Nikki!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

ReturnGO is the best for creating a returns portal on your Shopify store. We came with pretty complicated requests, and they successfully helped us achieve the results we need for our brand. They offer the support you could have or imagine. Thanks Eyal, Noa & team for all your efforts.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

The best thing about setting this up is the dedication of the team we had supporting us. Noa & Junessa helped with every question, and worked with us to get this off the ground, even liasing with third parties to make sure it worked. The words of our director 'This is a game changer' The fluidity of the service will enhance the customer journey in every way we want to enhance it.

Store

HYPE.

Using app

10 days

Total reviews

18

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

We are satisfied with ReturnGo, and the customer support is excellent. It was a good replacement for Return Magic.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

L'application ReturnGo s'est révélée être au-delà de nos attentes. Facile à mettre en place, elle permet de gérer les retours pour remboursement et échanges avec une flexibilité et une possibilité de personnalisation surprenante. La multiplicité des politiques de retours permet de gérer avec aisance des retours de différents types dans différentes zones géographiques, vers différentes adresses et selon différentes typologies de clients. Le multilingue est bien géré. Et le service client est tout simplement fantastique ! 5 étoiles bien méritées.

Store

Syos

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

Super application ! Très pratique et un gain de temps dans la gestion des retours. Une équipe hyper réactive avec un accompagnement très professionnel.

Using app

5 months

Total reviews

1

Average rating

5.0