ReturnGO Returns & Exchanges for Shopify

ReturnGO Returns & Exchanges

Automate refunds and exchanges for a better return experience
Rating
4.9
Feedback
374
Reviews
Chart
#875
Shopify

All reviews

5 / 5 Share
April 14, 2023

the customer service is amazing! they always help right away and are so nice!! they even helped set up the whole thing for me when i couldn't figure it out :) highly recommend!!

Store Using app Total reviews Average rating
Nettle Studios 7 months 7 4.4
5 / 5 Share
March 27, 2023

ReturnGo is fantastic! Their staff is incredibly knowledgeable and helpful. Truly a top-notch service that I would reccomend to anyone.

Store Using app Total reviews Average rating
5 / 5 Share
March 27, 2023

Great app, looking for this around 2 years. This app have everything you need in a return portal and costumer service is awesome!

Store Using app Total reviews Average rating
The Garrison | NL 4 days 1 5.0
5 / 5 Share
March 24, 2023

ReturnGo has been great for us! We switched from a competitor and our plan with ReturnGo is less expensive with even more features.

Store Using app Total reviews Average rating
Thread® About 1 month 10 5.0
5 / 5 Share
March 22, 2023

The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.

Store Using app Total reviews Average rating
Pietro Brunelli 9 months 2 5.0
5 / 5 Share
March 9, 2023

Their staff have been SO helpful, and have been incredibly useful. I cannot thank Geanica especially, who has been an absolute blessing for setting everything up for us. Their team is responsive, quite literally responding instantly, and cut straight to the point and can answer your questions. I highly recommend this app for you to use for returns. I have tried SO many other apps, but this one has been quite literally perfect. Thank you to this team again! And Geanica especially.

Store Using app Total reviews Average rating
The Traveller Series About 1 month 6 5.0
5 / 5 Share
March 9, 2023

ReturnGo has helped us automate our return, repair and exchange process. Amazing customer support - they are super responsive and easy to work with. The RG team prioritizes development items when we need them and is always available for any issues/requests. RG also helped us to create a custom warranty portal to manage our repairs processes which has been amazing. Strongly recommend this app.

Store Using app Total reviews Average rating
Apollo Scooters 6 months 7 4.7
5 / 5 Share
Feb. 28, 2023

they have a good costumer service team and at the moment it seems that they provide a good service. n

Store Using app Total reviews Average rating
Hannahartwear 8 months 3 4.7
5 / 5 Share
Feb. 27, 2023

Dieses Return & Exchange App ist sensationell und weitaus das beste was ich bis jetzt mit Shopify ausporbiert hab. Super Intergration mit Shopify und unterstützt alle benötigten Exchange/Return-Use Cases, kann ich nur empfehlen. Das Thema alleine ist ja schon sehr komplex, aber richtig konfiguriert macht es die Kundenerfahrung super einfach und übersichtlich, eine Retoure anzumelden, selbst auf dem Mobile. Super ist auch die Möglichkeit für Refund mit Store-Credit, welche sogar im Kunden-Konto angezeigt werden kann. Aber auch im Backoffice sehr übersichtlich mit gutem Zusammenspiel mit Shopify-Admin. Und noch viel besser ist der Support von returnGo, ohne langes warten im Chat, hilfsbereit unterstützen sie, wo sie nur können. Dank deren Hilfe konnte ich auch komplexere Fragestellungen zu meiner vollen Zufriedenheit lösen. Dear returnGo-Team - keep on doing what you do - thank you!

Store Using app Total reviews Average rating
Couture Kids GmbH About 1 month 4 5.0
5 / 5 Share
Feb. 14, 2023

Amazing solution! A must have app. Return go provide us exchange and return experience. Support teams is great. Well done

Store Using app Total reviews Average rating
One Project 5 months 6 5.0
5 / 5 Share
Feb. 7, 2023

The Returns Go App makes the process of returns, exchanges and refunds very efficient. The portal is easy to navigate and the customer service is great. I recommend this app to any business that is looking to streamline their returns process.

Store Using app Total reviews Average rating
BLOSSOM BOX 15 days 4 5.0
5 / 5 Share
Oct. 3, 2023

I've been using Return Go for over a year now, and it has significantly reduced the time and effort required for managing returns through the exchange portal. Our customers greatly appreciate this user-friendly tool for initiating return requests, and it instills confidence in their shopping experience.

Store Using app Total reviews Average rating
Retro Eclectic About 1 year 5 5.0
5 / 5 Share
Jan. 24, 2023

מערכת מעולה שמאפשרת לבצע התאמות ולהתאים את עצמה כמו כפפה ליד. סטיבן והצוות נותנים שירות ומענה מיידי לכל בעיה/בקשה, גם אם הפיצ'ר עדיין לא קיים הם עושים הכל כדי להשלים את החסר ולתת מענה. בין אם ברמת הקוד, הדרכות, תיקונים ועוד ועוד... ממליץ בחום!

Store Using app Total reviews Average rating
פנדה About 1 month 10 4.9
5 / 5 Share
July 10, 2024

A great app with excellent features and very helpful customer support. Special thanks to Rav and Reyn!

Store Using app Total reviews Average rating
ESSĒN Over 1 year 7 5.0
5 / 5 Share
Jan. 12, 2023

לאחר התרשמות קצרה מהאפליקציה יצרנו קשר עם שירות הלקוחות שלהם, באופן מיידי סטיבן חזר אלינו במייל עם אפשרות לפגישת זום עבור הקמת הפורטל ביחד במשך שעה ארוכה סטיבן המצקועי עזר וסידר כל מה שצריך והכל עם חיוך מאחלים הצלחה רבה ותודה על העזרה!

Store Using app Total reviews Average rating
THE BLOCK 30 days 4 5.0
5 / 5 Share
Jan. 11, 2023

Fabulous App and really great immediate support on Live Chat! Would recommend this App to companies who have to manage alot of returns.

Store Using app Total reviews Average rating
Crocs South Africa About 2 months 3 5.0
5 / 5 Share
Jan. 7, 2023

This is the best app out there for a reasonable price. This has all the features of the overpriced ones. And, the support group is GREAT. We use this on Jane Win Jewelry, and I use this app for a number of my other eComm clients. No returns app is perfect, but this has the best combo of features, price, and support. Cheers team

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 5, 2023

Super application qui va nous simplifier la vie ! Le service client est top et très réactif. J'ai eu besoin d'un peu d'aide pour tout paramétrer et comprendre le fonctionnement et j'ai bien été accompagnée :) Merci !

Store Using app Total reviews Average rating
My Choupi Chouz 22 days 4 5.0
5 / 5 Share
Jan. 5, 2023

Perfect solution for our needs. Allowed us to streamline our returns process and give customers instant responses

Store Using app Total reviews Average rating
GORAL 2 days 1 5.0
5 / 5 Share
Dec. 28, 2022

We've been using this app for a while and it works great. In addition, they have the best customer support.

Store Using app Total reviews Average rating
Shamans Market 7 months 11 5.0
Previous Page 10 of 18 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.