All reviews

Rating Breakdown

  • 5
    96% (340 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2022

HIGHLY RECOMMEND! Its a great returns app with lots of features and a very responsive support team. Excited to see how they grow in the future.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

So easy. Great support, amazing functionality. I installed it on one of my sites and then size more of them.

Store

ShopMSD

Using app

About 1 hour

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 22, 2022

Great App, excellent customer service. The app reduced immediately the effort in handling returns. We save time, the customer has a clear tool to handle its request and we turn already returns into exchanges. Work perfectly, highly recommended.

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 27, 2022

We have started using this app recently - The functionalities are great and it will definitely assist us in simplifying our return processes. Also, customer support is always online and happy to assist on questions and difficulties whilst setting up. Looking great so far!

Using app

10 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Will definitely recommended. The support team is responsible to all my questions and they are trying their best to help. I experience some problems with Canada Post and they will always circle back for the solution. Really really satisfied with their service and will highly recommended.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

We've been using ReturnGo for a few months now and it has really helped streamline our return process and made things more efficient. The developers are always updating and adding new features. Customer support is excellent!

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

We've been using this app to manage our returns and exchanges and we're really happy with it. The onboarding process was really easy, and the app is easy to use and we were able to fully automate our returns and exchange processes.

Using app

4 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Jan. 5, 2022

excellent customer service by Lian, fast responses and great help from them to answer all of our questions

Using app

About 9 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

Loving this app! It's so streamlined and professional and the support is top notch. Would highly recommend. :)

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Great support - saves me so much time on returns and makes the process simple and easy for my customers. Amazing amount of customization. Highly recommend.

Store

Herzog

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Our team got extremely tired of keeping track of exchanges, so we decided to try out this app and it's been great! Really love how automated everything is and how easy it is to track all of our exchanges in one place. :) The support team has been extremely helpful whenever I have a question as well! 10/10 would recommend if you deal with returns/exchanges on a daily basis. We sell pet accessories, so customers frequently choose the wrong size, so we deal with that lol

Using app

About 1 month

Total reviews

7

Average rating

4.6

5 / 5 Share

Dec. 13, 2021

The app is very easy to use with all the options combined. Besides that the customer service is excellent!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

THE BEST CUSTOMER SERVICE. And the app looks AMAZING. Almost finished with my setup. It will be a LIFE SAVER.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Brilliant app, which my client is absolutely thrilled with. Best support ever - took time to explain everything and also advised of upcoming updates. Attentive and thoughtful and extremely helpful. Highly recommended to anyone!

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Been using this app for a few months now, been great! customer service is brilliant, replied to me straight away and stuck with me until everything was how I wanted it!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

This app is game-changing. Absolutely love it, Juneesa was really kind, patient, and helpful in setting up the app for us. Would definitely recommend this app!

Store

Toned

Using app

About 3 hours

Total reviews

13

Average rating

4.7

5 / 5 Share

Nov. 16, 2021

Great comprehensive solution for exchange and return. The customer service is especially great - quick responses, patient and thorough.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

ReturnGO has saved us time and money, but most importantly massively improved our customer experience. The product team has been very supportive and responsive, and is continually putting out new and useful features.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

This has been one of the best customer experiences ever, highly recommended. The app is also working great and they personalized it for me according to my needs. Thank you so much for the great service and keep up the good work.

Using app

About 6 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

ReturnGo Returns & Exchange Portal is an excellent app. The platform and the team behind the solution are straight forward, flexible and able to accommodate business needs unique to our company. We are thrilled to have found them and would recommend them to anyone in need of a simple, well-developed returns and exchange solution.

Using app

2 months

Total reviews

4

Average rating

5.0