ReturnGO Returns & Exchanges for Shopify

ReturnGO Returns & Exchanges

Automate refunds and exchanges for a better return experience
Rating
4.9
Feedback
375
Reviews
Chart
#917
Shopify

All reviews

5 / 5 Share
Jan. 30, 2022

HIGHLY RECOMMEND! Its a great returns app with lots of features and a very responsive support team. Excited to see how they grow in the future.

Store Using app Total reviews Average rating
Poppy Scrubs 4 months 8 5.0
5 / 5 Share
Feb. 22, 2022

Great App, excellent customer service. The app reduced immediately the effort in handling returns. We save time, the customer has a clear tool to handle its request and we turn already returns into exchanges. Work perfectly, highly recommended.

Store Using app Total reviews Average rating
N°129 concept store 3 months 7 4.4
5 / 5 Share
Jan. 27, 2022

We have started using this app recently - The functionalities are great and it will definitely assist us in simplifying our return processes. Also, customer support is always online and happy to assist on questions and difficulties whilst setting up. Looking great so far!

Store Using app Total reviews Average rating
AMELI ZURICH 10 days 9 5.0
5 / 5 Share
Jan. 26, 2022

Will definitely recommended. The support team is responsible to all my questions and they are trying their best to help. I experience some problems with Canada Post and they will always circle back for the solution. Really really satisfied with their service and will highly recommended.

Store Using app Total reviews Average rating
Visual Mood 3 months 2 5.0
5 / 5 Share
Jan. 6, 2022

We've been using ReturnGo for a few months now and it has really helped streamline our return process and made things more efficient. The developers are always updating and adding new features. Customer support is excellent!

Store Using app Total reviews Average rating
Adored Vintage 5 months 9 5.0
5 / 5 Share
Jan. 5, 2022

We've been using this app to manage our returns and exchanges and we're really happy with it. The onboarding process was really easy, and the app is easy to use and we were able to fully automate our returns and exchange processes.

Store Using app Total reviews Average rating
Doe Lashes 4 months 14 4.9
5 / 5 Share
Jan. 5, 2022

excellent customer service by Lian, fast responses and great help from them to answer all of our questions

Store Using app Total reviews Average rating
Believe Supplements About 9 hours 6 5.0
5 / 5 Share
Jan. 4, 2022

Loving this app! It's so streamlined and professional and the support is top notch. Would highly recommend. :)

Store Using app Total reviews Average rating
Madison Hair Collection 2 months 3 5.0
5 / 5 Share
Dec. 28, 2021

Great support - saves me so much time on returns and makes the process simple and easy for my customers. Amazing amount of customization. Highly recommend.

Store Using app Total reviews Average rating
Herzog 5 months 8 5.0
5 / 5 Share
Dec. 27, 2021

Our team got extremely tired of keeping track of exchanges, so we decided to try out this app and it's been great! Really love how automated everything is and how easy it is to track all of our exchanges in one place. :) The support team has been extremely helpful whenever I have a question as well! 10/10 would recommend if you deal with returns/exchanges on a daily basis. We sell pet accessories, so customers frequently choose the wrong size, so we deal with that lol

Store Using app Total reviews Average rating
Pawsonify About 1 month 8 5.0
5 / 5 Share
Dec. 13, 2021

The app is very easy to use with all the options combined. Besides that the customer service is excellent!

Store Using app Total reviews Average rating
LA V STORE 1 day 1 5.0
5 / 5 Share
Dec. 8, 2021

THE BEST CUSTOMER SERVICE. And the app looks AMAZING. Almost finished with my setup. It will be a LIFE SAVER.

Store Using app Total reviews Average rating
Gaia & Dubos 7 days 7 5.0
5 / 5 Share
Dec. 2, 2021

Brilliant app, which my client is absolutely thrilled with. Best support ever - took time to explain everything and also advised of upcoming updates. Attentive and thoughtful and extremely helpful. Highly recommended to anyone!

Store Using app Total reviews Average rating
Chambers 22 days 4 5.0
5 / 5 Share
Nov. 26, 2021

Been using this app for a few months now, been great! customer service is brilliant, replied to me straight away and stuck with me until everything was how I wanted it!

Store Using app Total reviews Average rating
Sugar Loaf Clothing 5 months 1 5.0
5 / 5 Share
Nov. 17, 2021

This app is game-changing. Absolutely love it, Juneesa was really kind, patient, and helpful in setting up the app for us. Would definitely recommend this app!

Store Using app Total reviews Average rating
Toned About 3 hours 13 4.7
5 / 5 Share
Nov. 6, 2021

ReturnGO has saved us time and money, but most importantly massively improved our customer experience. The product team has been very supportive and responsive, and is continually putting out new and useful features.

Store Using app Total reviews Average rating
SBD Apparel 6 days 1 5.0
5 / 5 Share
Oct. 7, 2021

ReturnGo Returns & Exchange Portal is an excellent app. The platform and the team behind the solution are straight forward, flexible and able to accommodate business needs unique to our company. We are thrilled to have found them and would recommend them to anyone in need of a simple, well-developed returns and exchange solution.

Store Using app Total reviews Average rating
Decathlon 2 months 4 5.0
5 / 5 Share
Oct. 7, 2021

ReturnGo is a magnificent APP....what I most like about it is that there are multiple features that I can activate on need. Things like blocking items for returns, having separate # of return days for money returns and exchanges, giving my customers store credit, and many more. I also noticed that the team is constantly improving the tool and adding new features. But my #1 comment is that the support team, specially Eyal, works shoulder to shoulder with us to setup and improve the portal. Service is the icing on the cake and ReturnGo definitely knows how to do it well.

Store Using app Total reviews Average rating
Leonisa - Panamá 2 months 1 5.0
5 / 5 Share
Oct. 6, 2021

The app support is the best! The price and features are perfect, and I wish every app was so easy to set up.

Store Using app Total reviews Average rating
Lavinia Lingerie 29 days 15 5.0
5 / 5 Share
Oct. 5, 2021

Easy and smart! Improve the customer experience, increase the returning customers and it's affordable.

Store Using app Total reviews Average rating
Kamo Fitness 10 days 4 5.0
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