All reviews

Rating Breakdown

  • 5
    95% (347 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 94% (343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 27, 2021

Our team got extremely tired of keeping track of exchanges, so we decided to try out this app and it's been great! Really love how automated everything is and how easy it is to track all of our exchanges in one place. :) The support team has been extremely helpful whenever I have a question as well! 10/10 would recommend if you deal with returns/exchanges on a daily basis. We sell pet accessories, so customers frequently choose the wrong size, so we deal with that lol

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

The app is very easy to use with all the options combined. Besides that the customer service is excellent!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

THE BEST CUSTOMER SERVICE. And the app looks AMAZING. Almost finished with my setup. It will be a LIFE SAVER.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Brilliant app, which my client is absolutely thrilled with. Best support ever - took time to explain everything and also advised of upcoming updates. Attentive and thoughtful and extremely helpful. Highly recommended to anyone!

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Been using this app for a few months now, been great! customer service is brilliant, replied to me straight away and stuck with me until everything was how I wanted it!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

This app is game-changing. Absolutely love it, Juneesa was really kind, patient, and helpful in setting up the app for us. Would definitely recommend this app!

Store

Toned

Using app

About 3 hours

Total reviews

13

Average rating

4.7

5 / 5 Share

Nov. 6, 2021

ReturnGO has saved us time and money, but most importantly massively improved our customer experience. The product team has been very supportive and responsive, and is continually putting out new and useful features.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

ReturnGo Returns & Exchange Portal is an excellent app. The platform and the team behind the solution are straight forward, flexible and able to accommodate business needs unique to our company. We are thrilled to have found them and would recommend them to anyone in need of a simple, well-developed returns and exchange solution.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

ReturnGo is a magnificent APP....what I most like about it is that there are multiple features that I can activate on need. Things like blocking items for returns, having separate # of return days for money returns and exchanges, giving my customers store credit, and many more. I also noticed that the team is constantly improving the tool and adding new features. But my #1 comment is that the support team, specially Eyal, works shoulder to shoulder with us to setup and improve the portal. Service is the icing on the cake and ReturnGo definitely knows how to do it well.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

The app support is the best! The price and features are perfect, and I wish every app was so easy to set up.

Using app

29 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Easy and smart! Improve the customer experience, increase the returning customers and it's affordable.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

This app is exactly what we were looking for to help ease the return request/process for customers and us. The customer service is also excellent, with quick responses and the ability to setup video calls!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

The app is super user friendly and easy to set up. Customer service is always there to support the implementation and help wherever it is needed. Great team - great product - very recommendable!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Customer support is so far so good. App exactly what we need it for and they have upgrade or updates from time to time. Chat support is always helpful and replies within a few hours.

Using app

15 days

Total reviews

8

Average rating

3.5

5 / 5 Share

Sept. 20, 2021

This app is very worthwhile using. It has all the features we look for in a returns portal and new ones we didnt know existed. The team work really hard to make sure that they provide the best possible product and their service levels are incredible.

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 16, 2021

Return go is a very user friendly application! Their team has been present for the implementation of the app. Their team is just pleasant, understanding and especially very professional ! Thank you !

Using app

2 months

Total reviews

13

Average rating

4.6

5 / 5 Share

Sept. 14, 2021

ele facilita muito o nosso atendimento para trocas, o atendimento é eficiente, sempre são atenciosos

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I used this app to reduce our customer service touchpoints on returns & exchanges. The constant updates/development into this app have been incredible to our success.

Store

Atsuko

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs. Thanks guys. Oh and by the way, the design of the app is great and feels like 2021 unlike many other return apps there.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Great experience with their CS team, specifically Lian & Junessa. So helpful & got to the root of an issue that was affecting our returns, but now it's solved! The app itself is definitely worth it as an affordable option out there.

Using app

3 months

Total reviews

3

Average rating

5.0