All reviews

Rating Breakdown

  • 5
    96% (340 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2021

ReturnGo is a magnificent APP....what I most like about it is that there are multiple features that I can activate on need. Things like blocking items for returns, having separate # of return days for money returns and exchanges, giving my customers store credit, and many more. I also noticed that the team is constantly improving the tool and adding new features. But my #1 comment is that the support team, specially Eyal, works shoulder to shoulder with us to setup and improve the portal. Service is the icing on the cake and ReturnGo definitely knows how to do it well.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

The app support is the best! The price and features are perfect, and I wish every app was so easy to set up.

Using app

29 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Easy and smart! Improve the customer experience, increase the returning customers and it's affordable.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

This app is exactly what we were looking for to help ease the return request/process for customers and us. The customer service is also excellent, with quick responses and the ability to setup video calls!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

App firstly is amazing, but let's not talk about the app, the customer support is outstanding. Yes, the app costs $10 a month, but it's so worth every penny the support, then also having a happy customer at the end of the day as well with their return being extremely easy to do.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

The app is super user friendly and easy to set up. Customer service is always there to support the implementation and help wherever it is needed. Great team - great product - very recommendable!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Customer support is so far so good. App exactly what we need it for and they have upgrade or updates from time to time. Chat support is always helpful and replies within a few hours.

Using app

15 days

Total reviews

8

Average rating

3.5

5 / 5 Share

Sept. 20, 2021

This app is very worthwhile using. It has all the features we look for in a returns portal and new ones we didnt know existed. The team work really hard to make sure that they provide the best possible product and their service levels are incredible.

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 16, 2021

Return go is a very user friendly application! Their team has been present for the implementation of the app. Their team is just pleasant, understanding and especially very professional ! Thank you !

Using app

2 months

Total reviews

12

Average rating

4.6

5 / 5 Share

Sept. 14, 2021

ele facilita muito o nosso atendimento para trocas, o atendimento é eficiente, sempre são atenciosos

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I used this app to reduce our customer service touchpoints on returns & exchanges. The constant updates/development into this app have been incredible to our success.

Store

Atsuko

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs. Thanks guys. Oh and by the way, the design of the app is great and feels like 2021 unlike many other return apps there.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Great experience with their CS team, specifically Lian & Junessa. So helpful & got to the root of an issue that was affecting our returns, but now it's solved! The app itself is definitely worth it as an affordable option out there.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Beautiful, streamlined interface and super easy to set up. I also received amazing support when I needed to change some wording. Highly recommend.

Using app

About 1 hour

Total reviews

10

Average rating

4.7

5 / 5 Share

Sept. 1, 2021

I have been looking for a returns app that can manage returns, accommodate exchanges, and is simple to use. I have used and reviewed several, and none were perfect - they either lacked functionality, were very complex or cumbersome to use, or were too expensive for my small business. ReturnGo looked promising, so I gave it a try. I am very glad that I did because it is exactly what I need. The interface is simple to use both from the admin and end user; there are several return options that can be implemented & adjusted as needed. Most of all, the support team is fantastic and very responsive. I had adjustments I wanted to make to work for my specific setup and the team has replied quickly, resolved all my questions, and implemented solutions that work for me. Highly recommended, I will definitely keep it in my store.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

This app has so far made my returns process simple! I have only just started using it and I am so happy. The support chat is so helpful too.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

Thank you very much for such an amazing app! Very easy to use, friendly UI, easy to control return and exchnage requests.

Store

VIOSSI

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 12, 2021

I love that I can just set it and forget it. This app takes care of all the tedious work. I has saved me time and saved me from a lot of headaches. I think one of the best things about this app/company is the EXCELLENT customer service. I love that I can just chat with support get my questions answered quickly. If I ever have any troubles, I know I can count on their help. Thank you!!!

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

July 31, 2021

AMAZING COMPANY! CONSTANTLY IMPROVING THEIR ALREADY AWESOME FEATURES! CEO HELPED ME AT MIDNIGHT HIS TIME AND JUMPED ON A ZOOM TO ASSIST ME! WOW!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2021

I used this app and loved it, very helpful and the support is so good! love the team. thank you for your work!

Using app

3 months

Total reviews

2

Average rating

5.0