ReturnGO Returns & Exchanges

July 13, 2021

By far one of the best Return apps available for Shopify. Streamlines the entire process for customers so that it takes a job off of your plate. The Return Go App continually has gotten better since we first installed it onto our store. For the price and value offered I would say to look no further than this Return and Exchange Portal!

July 9, 2021

I have researched all of the major returns platforms and decided to ReturnGo for our store. I couldn't be happier with the app! There are some features I've requested that the ReturnGo team responded they're currently working on building it out. Sounds like their development team has a great plan in place and I'm really excited about what the app currently provides, as well as what they'll be launching in the future. The value we're going to get from this app is incredible! Their team is so quick to respond to all of my questions, it's definitely worth scheduling a call with them when you install! Really wonderful customer service! I know several of them by name because they're so helpful :)

July 8, 2021

Takes a bit of learning to figure out but it is SUPER helpful and worth it. Support is amazing about going above and beyond to make sure app does exactly what you need it to do!

June 30, 2021

Amazing app, and AMAZING customer service! the app simplifies our return/exchange process, saves soooo much time in handling it, and improves our customers experience. It has a great feature of crediting customers in store credits and their customer support service goes above and beyond, they are super helpful, Very responsive on chat and emails. The app is easy to set up, no coding needed, any question I had was answered quickly, and the value for money is great! Highly recommended.

June 29, 2021

Amazing app! It totally simplifies returns/exchanges. Worth every penny. Eyal & Aviad were an amazing help to my experience!

June 25, 2021

I use this app since a week, and it is great for user experience! Every exchange or refund request is converted into Shopify! The best thing is to have the opportunity to chat with the support for any question. They are super nice and take a lot of comments in consideration. They work hard to add future improvements, and propose always better. I recommend 300% !! Aurelie from HASTKO

June 24, 2021

Switched from another returns app. This one has much more features and the customer service is very helpful with answering onboarding questions. Highly recommend to anyone who wants next level return management tools!

June 10, 2021

Our company is using ReturnGo for the Shopify Plus version. The app support team is very proactive and helpful. This app is suitable for our contact center service process.

June 9, 2021

We are using this app to offer store credits for our client's return - under Shopify basic. I was looking for an app to simplify the return process and very happy to have found it. The Returngo team has been very responsive and helpful with the application setup. They always reply instantly! We've only been using it for a month as of now, but very happy about it. Big + for us: we can translate all text, offer store credit, have a simple platform in the backend to manage the returns, customize the layout to match our store design.

June 9, 2021

Great functionalities and even better customer service. Best one we had and we tried a few. Highly recommended!

June 7, 2021

Setting up my returns page and automated rules was pretty easy. Thanks, ReturnGO team for helping me to have a quick and fun start.

May 6, 2021

We use this app to help with customer returns and it is by far the best out of several we have tried. The developers are quick to answer questions and also have implanted changes that we requested. A+

July 7, 2022

Excellent customer service! All the problems we have encountered so far have been resolved within minutes/hours!

May 3, 2021

Return Go is a fantastic application that allows you to easily manage returns from all over the world. It is very easy to set up and allows you to choose from many types of resolution. The technical support is super efficient, responds very quickly and always tries to fulfill all the requests. Absolutely recommended!!

April 28, 2021

This app is the best return management system I could hope for. It integrates seamlessly with the store design, functionality, and the support is through the roof. Customers are using it and are enojying it, making them come back for more shopping. Great overall, and the price and trial period are amazing.

April 25, 2021

Writing the review after genuinely using the app for over 10 days. The plugin works seamlessly well, exactly as per our expectations. The best part is their support if in the business hours, they are always available to help you solve your queries. We've been in touch with Aviad, Assi & a few more. All of them are simply awesome. Great to connect with positive people who are trying their best to change the game.

June 19, 2022

Amazing product Great people behind it Top notch Costumer service A must have in any shopify store !

March 1, 2021

This is an amazing app for returns. We have been working with it for over a month now, and it reduced our return by more than 15% by making the users accept store credits instead of a return. More than that, it increased returning customers as most of the users accepting store credit buy more than the credit value, and they are happy. We highly recommend it.

Feb. 10, 2021

this is a fine app and customer service is helpful. thanks so much for the help. you can exchange or refund and it integrates easily.

Oct. 9, 2020

I use ReturnGo's Exchange Assistant application to help with customer feedback and store credits for my store. It is extremely user friendly and allows us to seamlessly receive customer feedback on orders as well as offer customers store credits on returns/exchanges, as opposed to always offering full refunds.