All reviews

Rating Breakdown

  • 5
    96% (340 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2025

We thoroughly enjoy using ReturnGO within our Shopify integration for our business. Our Team Members and our Customers find it easy to use, plus our customers can initiate a return on their end, which helps our Team Members process their return quickly and accurately. Thank You So Much, ReturnGO!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Store

Prene

Using app

About 3 years

Total reviews

3

Average rating

2.3

5 / 5 Share

Aug. 18, 2025

I have experienced excellent customer service through the chat feature, which allows any issues to be resolved within minutes. I’ve remained loyal to ReturnGo from the beginning, and I am glad I did. They are always improving and evolving to provide better service. Without a doubt, it is the best app for handling returns.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Highly recommend! Speedy responses to issues and A+ for their support team that actually helps you resolve it.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Store

KAIKO

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Easy setup, intuitive design, and amazing support, it’s the best returns solution out there!

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 7, 2025

Chris is fantastic, and the entire team consistently go above and beyond to support us whenever we need. Their expertise is second to none, and there’s a genuine commitment to resolving any issues that come up. I’ve never worked with another SaaS that shows this level of dedication to the service and longevity of their product—it truly sets them apart.

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

July 10, 2025

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 9, 2025

Great Support from Carla! Return GO could save time in processing return and refund Customer Service is A+

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 7, 2025

Exceptional onboarding process and exceptional support 24/7. Very impressed and happy with the service I've received so far.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

Great app, very user friendly, fast and helpful customer support

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

Junessa is amazing thank you for a smooth onboarding.

Using app

16 days

Total reviews

5

Average rating

4.8

5 / 5 Share

June 26, 2025

Carla from customer service was a great help. Very professional, calm and got the job done.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 25, 2025

We've had zero problems with this app since we installed in a few years ago. Very easy customer experience for our customers. When we want to make changes to our account or policies or shipping methods, they are happy to jump on a call with you and walk you through it. Mike was extremely helpful when i had to reach out for additional assistance. Would for sure recommend to brands small and larger.

Using app

Almost 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

June 25, 2025

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2025

We've had consistently great experiences with Return Go. The customer service team is always responsive, helpful, and efficient. Issues are resolved quickly and communication is clear. It’s reassuring to know that any problems are handled with care and professionalism. Highly recommend based on the quality of support alone!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

The system is has allowed for a better customer experience

Store

GALXBOY

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 23, 2025

Their customer service is by far the best! Always helpful always available!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2025

Support is always quick to answer & help find a solution!

Using app

12 months

Total reviews

1

Average rating

5.0