ReturnGO Returns & Exchanges for Shopify

ReturnGO Returns & Exchanges

Automate refunds and exchanges for a better return experience
Rating
4.9
Feedback
374
Reviews
Chart
#875
Shopify

All reviews

5 / 5 Share
Sept. 10, 2025

Store Using app Total reviews Average rating
Sunsy 7 months 5 5.0
5 / 5 Share
Sept. 8, 2025

Store Using app Total reviews Average rating
blackcrows 4 months 2 5.0
5 / 5 Share
Dec. 11, 2025

Cha was so kind and helpful. Cha walked me through step by step and made everything very clear.

Store Using app Total reviews Average rating
SAISEI 7 months 1 5.0
5 / 5 Share
Sept. 2, 2025

I'm so so happy with Nikki! She answered all of my questions and made sure that everything is correct! Consider a raise for her :)

Store Using app Total reviews Average rating
Lubdub Apparel About 1 month 2 5.0
5 / 5 Share
Aug. 25, 2025

The team at ReturnGO are always very helpful and always seem to be available in real time which is great!

Store Using app Total reviews Average rating
ella & sunday Over 3 years 6 4.3
5 / 5 Share
Aug. 20, 2025

We thoroughly enjoy using ReturnGO within our Shopify integration for our business. Our Team Members and our Customers find it easy to use, plus our customers can initiate a return on their end, which helps our Team Members process their return quickly and accurately. Thank You So Much, ReturnGO!

Store Using app Total reviews Average rating
Passionately Rivalicious About 3 years 4 5.0
5 / 5 Share
Aug. 18, 2025

Store Using app Total reviews Average rating
Prene About 3 years 3 2.3
5 / 5 Share
Aug. 18, 2025

I have experienced excellent customer service through the chat feature, which allows any issues to be resolved within minutes. I’ve remained loyal to ReturnGo from the beginning, and I am glad I did. They are always improving and evolving to provide better service. Without a doubt, it is the best app for handling returns.

Store Using app Total reviews Average rating
Kancan USA About 4 years 1 5.0
5 / 5 Share
Aug. 14, 2025

Highly recommend! Speedy responses to issues and A+ for their support team that actually helps you resolve it.

Store Using app Total reviews Average rating
Preggo Leggings About 3 years 2 5.0
5 / 5 Share
Aug. 13, 2025

Store Using app Total reviews Average rating
KAIKO Almost 3 years 3 5.0
5 / 5 Share
Aug. 13, 2025

Easy setup, intuitive design, and amazing support, it’s the best returns solution out there!

Store Using app Total reviews Average rating
Faster-Minis Over 3 years 3 3.7
5 / 5 Share
Aug. 7, 2025

Chris is fantastic, and the entire team consistently go above and beyond to support us whenever we need. Their expertise is second to none, and there’s a genuine commitment to resolving any issues that come up. I’ve never worked with another SaaS that shows this level of dedication to the service and longevity of their product—it truly sets them apart.

Store Using app Total reviews Average rating
by charlotte Over 3 years 6 4.8
5 / 5 Share
July 10, 2025

Store Using app Total reviews Average rating
Sac Cabine 2 days 5 5.0
5 / 5 Share
July 9, 2025

Great Support from Carla! Return GO could save time in processing return and refund Customer Service is A+

Store Using app Total reviews Average rating
Dr. Woof Apparel AU Over 1 year 7 5.0
5 / 5 Share
July 7, 2025

Exceptional onboarding process and exceptional support 24/7. Very impressed and happy with the service I've received so far.

Store Using app Total reviews Average rating
Frankie's 19 days 4 5.0
5 / 5 Share
July 2, 2025

Store Using app Total reviews Average rating
Will & Bear 10 months 2 5.0
5 / 5 Share
July 1, 2025

Great app, very user friendly, fast and helpful customer support

Store Using app Total reviews Average rating
OKTAGON MMA Store Over 2 years 2 5.0
5 / 5 Share
June 27, 2025

Junessa is amazing thank you for a smooth onboarding.

Store Using app Total reviews Average rating
Maitea Berlin 16 days 5 4.8
5 / 5 Share
June 26, 2025

Carla from customer service was a great help. Very professional, calm and got the job done.

Store Using app Total reviews Average rating
Hush.Shop Over 2 years 2 3.0
5 / 5 Share
June 25, 2025

We've had zero problems with this app since we installed in a few years ago. Very easy customer experience for our customers. When we want to make changes to our account or policies or shipping methods, they are happy to jump on a call with you and walk you through it. Mike was extremely helpful when i had to reach out for additional assistance. Would for sure recommend to brands small and larger.

Store Using app Total reviews Average rating
Fair Indigo Almost 2 years 11 4.9
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