ReturnGO Returns & Exchanges for Shopify

ReturnGO Returns & Exchanges

Automate refunds and exchanges for a better return experience
Rating
4.9
Feedback
406
Reviews
Chart
#222
Shopify

All reviews

5 / 5 Share
March 5, 2025

Fast and speedy response. So helpful always. She fixed by issue within 5 minutes - very happy

Store Using app Total reviews Average rating
Significant Other Over 2 years 1 5.0
5 / 5 Share
Feb. 26, 2025

Store Using app Total reviews Average rating
Noah NYC Over 1 year 2 4.5
5 / 5 Share
Feb. 20, 2025

The App is very intuitive and the onboarding support is great! Junessa supported me through the process and ensured all setup was correct.

Store Using app Total reviews Average rating
Sunday Silks 14 days 1 5.0
5 / 5 Share
Feb. 20, 2025

La asistencia técnica es de las mejores que he visto, no tardan en responderte y ayudarte en lo que haga falta.

Store Using app Total reviews Average rating
LePetiteMarie Over 1 year 13 4.6
5 / 5 Share
Feb. 18, 2025

Great overall experience with app. Support is quick and effective. Would definitely recommend to small shops looking for a return and exchange solution.

Store Using app Total reviews Average rating
Mme L'Ovary About 2 years 4 5.0
5 / 5 Share
Feb. 10, 2026

I had a question about how to extract raw data that shows all the returns we received for a specific month and lists all the products that have been returned along with their reasons for return. Nikki was able to provide me with a swift response and steps.

Store Using app Total reviews Average rating
Reflo Over 2 years 5 5.0
5 / 5 Share
Feb. 14, 2025

ReturnGO is an intuitive and efficient solution for streamlining returns and exchanges. Its seamless integration and user-friendly interface make it an invaluable tool for our business. What truly sets it apart, however, is its outstanding customer support—particularly Junessa, whose expertise, responsiveness, and dedication ensure a smooth experience. Highly recommended

Store Using app Total reviews Average rating
Jude Connally Over 1 year 10 5.0
5 / 5 Share
Feb. 7, 2025

Customer service is always willing to help and figure out any issues that occur.

Store Using app Total reviews Average rating
Hammer Made Over 1 year 7 4.6
5 / 5 Share
Feb. 6, 2025

A little confusing to configure, but the support is always available and super helpful and knowledgeable.

Store Using app Total reviews Average rating
ZOU XOU Almost 3 years 2 5.0
5 / 5 Share
Jan. 15, 2025

Really Nice customer care and the application is truly great. I've tried many others with the same scope, but only this one is truly complete and works correctly in all parts

Store Using app Total reviews Average rating
APPYTOYS About 3 years 3 5.0
5 / 5 Share
Dec. 30, 2024

We recently partnered with ReturnGo after thorough research on return platforms, and we're extremely satisfied with the experience. The onboarding process was incredibly smooth, and we were fortunate to have Reyn, a dedicated specialist, assist us throughout. She was exceptionally helpful, guiding us through setting up our return policies, and remained responsive and supportive every step of the way. Their 24/7 chat support is a standout feature. It’s rare to find a platform that offers such continuous availability, and this support has made a significant difference in our experience. The platform has no hidden fees, offers competitive pricing, and maintains a professional attitude, which was a big factor in our decision to move forward with ReturnGo. The features they provide align perfectly with our needs, making it a strong choice for our return management. While we would love to see even more integration options in the future, as well as additional countries supported for shipping labels, we’ve had nothing but a 5-star experience so far. We highly recommend working with ReturnGo and look forward to continuing our partnership with them!

Store Using app Total reviews Average rating
Moon Magic 3 months 10 4.6
5 / 5 Share
Dec. 29, 2024

Amazing service, the most seamless app for managing my returns. The live chat is always available for help!

Store Using app Total reviews Average rating
The Siesta Club Almost 3 years 6 5.0
5 / 5 Share
Dec. 26, 2024

Was very helpful and got the job done for me fast!

Store Using app Total reviews Average rating
Seatec Outfitters Over 3 years 3 4.3
5 / 5 Share
Dec. 18, 2024

Angelo is awesome! He helped me with my concern and never left me.

Store Using app Total reviews Average rating
Fairtex Store 9 months 4 5.0
5 / 5 Share
Dec. 17, 2024

The team are very quick to respond,always helpful, polite. Ex=specially Nikki and Angelo

Store Using app Total reviews Average rating
Destructive Almost 2 years 7 5.0
5 / 5 Share
Dec. 16, 2024

must have app

Store Using app Total reviews Average rating
Bogomore 13 days 1 5.0
5 / 5 Share
Dec. 16, 2024

I spoke with Carla. She helped me solve my problem quickly and efficiently.

Store Using app Total reviews Average rating
BlueyedHorse About 2 years 3 5.0
5 / 5 Share
Dec. 16, 2024

I highly recommend this app! The onboarding was very informative and the support team (especially Reyn) was extremely helpful with our inquiries. On the app itself, it's highly customizable based on our current return policies. Customizations in the UI/emails may be a little limited, but not an issue itself as we're able to change fonts and colors. Overall, this is a great returns app with a supportive team always ready to help. To the ReturnGO team, thank you so much for making our implementation a smooth experience!

Store Using app Total reviews Average rating
White Coat 2 months 6 4.3
5 / 5 Share
Dec. 13, 2024

Awesom, quick service! Very helpful and got my issue handled immediately!

Store Using app Total reviews Average rating
Cave & Post Trading Co. About 1 year 1 5.0
5 / 5 Share
Dec. 12, 2024

The ReturnGo Staff have been extremely helpful in getting my account set up, answering any questions I have had and working through different scenarios based on our needs. Not to mention I am saving money using this app compared to the other one I was using before, which didn't have the integration with Amazon I needed. So overall, very happy.

Store Using app Total reviews Average rating
Maui Rippers 8 days 3 5.0
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