ReturnGO Returns & Exchanges for Shopify

ReturnGO Returns & Exchanges

Automate refunds and exchanges for a better return experience
Rating
4.9
Feedback
374
Reviews
Chart
#875
Shopify

All reviews

5 / 5 Share
July 30, 2024

Great app. Returns take a lot of time from our customer support and ReturnGO has helped us to save tons of time. Yes there are some bugs from time to time like everywhere else but their team is always very helpful and all problems are usually resolved within few minutes. Definitely recommend.

Store Using app Total reviews Average rating
Fabini.cz 6 months 5 5.0
5 / 5 Share
July 26, 2024

Reyn was quick at replying to my issues. I will be sure to contact Reyn again if we have any other issues. Thank you for your help!

Store Using app Total reviews Average rating
Camilla eBoutique About 2 years 1 5.0
5 / 5 Share
July 24, 2024

Great features and more importantly supported with quick and knowledgable service. Easy to set up and easy for customers to use and understand.

Store Using app Total reviews Average rating
Chief Upland Over 2 years 1 5.0
5 / 5 Share
July 16, 2024

Amazing! The app works well and the team is very helpful. Junessa especially went above and beyond today to literally build a custom offer to limit returns for me. She spent much more time than I would have expected and created something absolutely perfect for my site. Thank you, Junessa! You have made me a loyal customer. :) -Joy

Store Using app Total reviews Average rating
MARION Maternity About 1 year 8 4.8
5 / 5 Share
June 25, 2024

The team at Returns go are super efficient and quick to respond, a member of their team (Mike) recently responded all throughout the evening to help us troubleshoot an issue.

Store Using app Total reviews Average rating
Hunza G Over 2 years 4 4.8
5 / 5 Share
June 5, 2024

Best in class support, a deeply involved ruleset, and automations? This app is just the best at what it does. I could not give any higher praises to this app and team, if you are nervous about your returns process, that ends here.

Store Using app Total reviews Average rating
Shop Point Collection 9 months 2 5.0
5 / 5 Share
June 5, 2024

ReturnGO is an awesome app! It has truly streamlined our return process, making it so much easier for both us and our customers. I'm so glad I found it! The support team is super helpful and responsive too. They're always available to answer any questions and help resolve any issues. World class! Love it!

Store Using app Total reviews Average rating
Viakix 6 months 7 4.4
5 / 5 Share
June 3, 2024

Carla was so amazing! She was enormously helpful to me today. I appreciate her so much. She was so patient. I am the least tech savvy individual on the planet probably and seemingly simple things in the online world don't come to me so easy. Carla patiently walked me through all my questions and even broken things down further with pictures and numerical lists. She is just a gem. Thanks so very much!

Store Using app Total reviews Average rating
Sun-Dipped Gems 3 months 3 3.7
5 / 5 Share
June 3, 2024

Very easy to use and the customer service is very helpful. They basically helped me to set the whole process via email. I strongly recommend. Our returns are so much easier now.

Store Using app Total reviews Average rating
Metamorphoza 5 months 5 4.8
5 / 5 Share
June 3, 2024

Always great Customer Service! Thanks Chris and Ray on chat! Always helpful, super fast! :)

Store Using app Total reviews Average rating
Budgy Smuggler Australia 3 months 6 5.0
5 / 5 Share
May 31, 2024

Great customer help today as always. Thank you really appreciate your assistance.

Store Using app Total reviews Average rating
Aqua Swim Supplies About 1 month 3 5.0
5 / 5 Share
May 2, 2024

ReturnGO has been a game-changer for our returns process! The user-friendly interface makes it easy for our customers to initiate returns and track their status. The analytics dashboard provides valuable insights, helping us improve our products and services. They also have an amazing support when we need assistance for either the set-up or any issues. They've been very helpful! Fantastic app and highly recommend!

Store Using app Total reviews Average rating
Scentiment About 2 months 4 5.0
5 / 5 Share
May 1, 2024

Customer service at ReturnGO has been amazing and has bent over backwards to help a small business with its returns portal. Would definitely recommend it!

Store Using app Total reviews Average rating
Chouchou Intimates 2 months 5 5.0
5 / 5 Share
April 10, 2024

Great service

Store Using app Total reviews Average rating
Cala Fashion 7 months 3 5.0
5 / 5 Share
April 5, 2024

I could not be happier with the customer service provided by ReturnGo. I'm starting my own business and have never done something like this before so I have a lot of questions! The ReturnGo team is always really quick to respond and explains things in simple terms so I can understand them which is so helpful. Nothing is too much trouble! Highly recommend.

Store Using app Total reviews Average rating
Blue Sky Day the Label 24 days 2 5.0
5 / 5 Share
April 2, 2024

Store Using app Total reviews Average rating
Wales Bonner 2 months 1 5.0
5 / 5 Share
April 8, 2024

Works as you would expect it to, we tested several before settling on this one which gave us the best capacity for the customisation that we needed. It has made our return process very simple and efficient for our customers and staff, and the support is excellent, always quick and easy to follow, I highly recommend it, thank you, returngo!

Store Using app Total reviews Average rating
MahaShe 4 months 2 5.0
5 / 5 Share
May 31, 2024

This app is a MUST. Great integration and crucial for any business. Plus, their customer service is unmatched. Thank you!

Store Using app Total reviews Average rating
Bamboo is Better Almost 3 years 10 4.5
5 / 5 Share
March 5, 2024

I've been using ReturnGO for over 2 years and they've been exceptional. As Their customer service is second to none responding within minutes 24/7 and their team is extremely receptive to feedback when you have a feature need. I highly recommend this app, especially for the price as it compares to the other options out there.

Store Using app Total reviews Average rating
Weatherproof Garment About 2 years 2 5.0
5 / 5 Share
Dec. 9, 2025

Amazing service. The Chat team are always ready to answer my questions no matter how ridiculous!

Store Using app Total reviews Average rating
MegbyDesign Almost 4 years 6 5.0
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