ReturnGO Returns & Exchanges
Automate refunds and exchanges for a better return experience
Rating
4.9
feedback
363
chart
#1,585
All reviews
Review RSS Feed
April 5, 2024
I could not be happier with the customer service provided by ReturnGo. I'm starting my own business and have never done something like this before so I have a lot of questions! The ReturnGo team is always really quick to respond and explains things in simple terms so I can understand them which is so helpful. Nothing is too much trouble! Highly recommend.
April 8, 2024
Works as you would expect it to, we tested several before settling on this one which gave us the best capacity for the customisation that we needed. It has made our return process very simple and efficient for our customers and staff, and the support is excellent, always quick and easy to follow, I highly recommend it, thank you, returngo!
May 31, 2024
This app is a MUST. Great integration and crucial for any business. Plus, their customer service is unmatched. Thank you!
March 5, 2024
I've been using ReturnGO for over 2 years and they've been exceptional. As Their customer service is second to none responding within minutes 24/7 and their team is extremely receptive to feedback when you have a feature need. I highly recommend this app, especially for the price as it compares to the other options out there.
Dec. 9, 2025
Amazing service. The Chat team are always ready to answer my questions no matter how ridiculous!
Jan. 8, 2024
The customer service I've experienced is phenomenal! They are so fast and they fix any issues I might run into perfectly!
Jan. 7, 2024
Great product, very flexible, does what it's supposed to do and does it right. Simple to setup. And absolutely AMAZING, stellar customer support. Very responsive, won't waste your time, gets straight to the point, helpful - turns out if wasn't a problem with the app but a mistake of our staff.
Sept. 9, 2025
Carla! Thank you for your great help! Support is what makes ReturnGo a global leader. Excellent support team and excellent software application!!
Nov. 22, 2023
Fantastisk support - de svarer hurtigt og udførligt på alle de udfordringer vi har haft.
Oct. 19, 2023
We've found the returns app to be a valuable tool that simplifies our return process and enhances our efficiency. It's incredibly user-friendly, and we would recommend it to others. The help center is also quick and effective.
Oct. 6, 2023
This month, we began transitioning from Returnly to ReturnGO. Despite this being a significant undertaking for ReturnGO, they provided us with exceptional customer service, displaying professionalism and care. As for the app itself, we have encountered a few technical difficulties (which is to be expected when migrating to a new app), but their live chat assistance has been invaluable in resolving our issues. So far, so good.
Oct. 2, 2023
Our company have been using ReturnGo for a few months now, and honestly, we have had nothing to a positive experience with them. From the very first call where they showed us what they can do, their sales pitch if you like, was not pushy or too much like some of the other companies we called with at the time. Genuine, friendly and honest. And since, every issue or query we've had they have been quick to help and where they haven't had an answer they've been keen to help and quick to deal with it. Honestly, I wish there were more companies that were this helpful and easy to work with. Customer Service is exceptional. For the platform itself, it's great! Easy to use, both front and back end, and accommodates everything we need from it.
Sept. 29, 2023
So far I've been using return go for my start-up business and although I haven't had many returns, the set-up was very easy and the support from Junessa Olid at Return Go was phenomenal. She stuck with me thru the entire set-up process and has been very helpful ever since. I commend her for excellent customer service and will continue to use return go as my business grows.
Sept. 12, 2023
I have nothing but positive notes from our experience with ReturnGo, especially transitioning from our old platform Returnly to ReturnGo. The team, especially our onboarding agent Junessa was accommodating, responsive, immensely helpful with the best energy throughout our transition to ReturnGo. Junessa truly made this experience very easy and pleasurable!