Bogey Bros review for AfterShip Returns & Exchanges
April 27, 2023
horrible. 3 days of trying to get my card to work so I can simply buy labels and 5 different customer service reps saying "we are working on it" or "its fixed now try it" over and over and of course it doesnt work.
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We understand the urgency to fix the credit card issue to generate the labels. However, we've already sent an email to our courier partner to fix it. We've also added you to that email thread for more visibility. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected]
