AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,252
chart
#908
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
13%
-
Less than a month
26%
-
Less than a year
26%
-
More than a year
26%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many users highlighted specific team members who were helpful, patient, and efficient in resolving their issues. The app itself was described as powerful, versatile, and user-friendly, making the returns process easier for both merchants and customers. However, there were a few mentions of issues with pricing and some features being behind paywalls, as well as occasional technical difficulties with the app not loading properly.
Highlights
All reviews
May 4, 2026
Certaines fonctionnalités sont payantes en extra. Le service à la clientèle est attentif.
May 1, 2026
Purnima was great throughout. She helped us with the entire onboarding process and was very proactive. Excited to get started.
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