AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Developer
AfterShip
Rating
4.7
Feedback
1,538
Reviews
Chart
#173
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many reviewers highlighted the quick resolution of their issues and the helpfulness of the support staff, mentioning specific names like Damandeep, Chaitali, Abhishek, Shivam, and Purnima. Users appreciated the professionalism, knowledge, and efficiency of the support team in guiding them through the setup process and resolving any concerns. However, there was one negative review that mentioned issues with pricing discrepancies, setup bugs, and limitations in functionality that required upgrading to higher-priced plans. Overall, the app received high praise for its features, ease of use, and the dedicated support team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 11%
Less than a month 22%
Less than a year 22%
More than a year 22%
All reviews
5 / 5 Share
Sept. 2, 2026

Store Using app Total reviews Average rating
Vegavero 3 months 2 5.0
5 / 5 Share
Aug. 24, 2026

great sp

Store Using app Total reviews Average rating
HeliDirect Over 4 years 12 4.7
5 / 5 Share
Aug. 19, 2026

very good app to manage our sav

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 13, 2026

Damandeep Was very helpful and resolved my issue. Thank you!

Store Using app Total reviews Average rating
Aviator 21 days 11 5.0
5 / 5 Share
Aug. 12, 2026

damandeep.kaur was superb. The best customer service I have had for a long time. Great demeanor, voice, efficient.

Store Using app Total reviews Average rating
Cotes of London 9 days 4 5.0

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