AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Developer
AfterShip
Rating
4.7
Feedback
1,542
Reviews
Chart
#384
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick resolution of issues. Many users mentioned specific support team members who were helpful and efficient in resolving their queries. The app itself was described as very helpful in managing returns and providing various options for customization. However, there were a few negative reviews highlighting issues with pricing discrepancies, hidden features behind paywalls, and some technical difficulties with the app loading. Overall, the app seems to have strong customer support and functionality for managing returns.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 11%
Less than a month 22%
Less than a year 22%
More than a year 22%
All reviews
5 / 5 Share
Sept. 17, 2026

Thanks Rahul, very helpful!

Store Using app Total reviews Average rating
The Better Cat 7 days 9 3.1
5 / 5 Share
Sept. 17, 2026

Store Using app Total reviews Average rating
EV Cables Almost 5 years 1 5.0
5 / 5 Share
Sept. 11, 2026

very helpful. Thank you

Store Using app Total reviews Average rating
American Heiress 18 days 1 5.0
5 / 5 Share
Sept. 9, 2026

Store Using app Total reviews Average rating
Tiny Trendsetters 5 months 1 5.0
5 / 5 Share
Sept. 8, 2026

Chaitali was absolutely fab and quick on resolving the request. Thanks

Store Using app Total reviews Average rating
Christy USA About 2 years 1 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.