AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Developer
AfterShip
Rating
4.7
Feedback
1,392
Reviews
Chart
#145
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the AfterShip Returns Shopify App are a mix of positive and negative feedback. Positive aspects highlighted include excellent customer service, quick and helpful support from team members like Chaitali, Shivam, Abi, Damandeep, Purnima, and Dhanush. Users appreciated the ease of setup, the efficiency of the returns process, and the ability to customize and automate returns. On the other hand, negative reviews mentioned issues with pricing discrepancies, bugs in the setup process, hidden features behind expensive plans, and slow customer support responses. Some users felt misled by the app's functionality and expressed frustration with the experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 7%
Less than a day 12%
Less than a month 24%
Less than a year 24%
More than a year 24%
All reviews
5 / 5 Share
July 17, 2026

Store Using app Total reviews Average rating
PUFFIT 24 days 2 5.0
5 / 5 Share
July 15, 2026

it is very helpful

Store Using app Total reviews Average rating
YIBRI 1 day 1 5.0
1 / 5 Share
July 14, 2026

betrug bei der Zahlung und Kündigung!!!!

Store Using app Total reviews Average rating
HEVVA About 24 hours 1 1.0
5 / 5 Share
July 13, 2026

Super helpful and so timely!

Store Using app Total reviews Average rating
Sunday Siblings About 4 hours 2 5.0
5 / 5 Share
July 9, 2026

Thank you so much Shivam Singh! You provided an excellent service!!!

Store Using app Total reviews Average rating
Lvorn Inc. 7 days 1 5.0

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