FELLER review for AfterShip Returns & Exchanges
June 20, 2023
Super confusing app with waaay too much information to understand and set up. I installed for an hour and then gave up and asked for a refund which was like pulling teeth.
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We are sorry if you found this app confusing however we are happy to assign you a specialist to help with installation and demo of this app. Also, we've added the refund request instantly. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
