Valentina Rose review for AfterShip Returns & Exchanges
Oct. 19, 2025
UPDATE: Its been around a month since installing still not a single return complete, maybe Im just having an unlucky experience with them but it shouldnt take this long to fix the problem, I would be hesitant about signing up. ZERO SUPPORT, waited a week, multiple cancellations on support calls, then they hook me up with a sales guy that cant do anything for me, would avoid.
Dear Customer, We're sorry to hear about your experience. Upon further investigation of your chat history, we can see that there was a support call requested on 03-Oct, to be scheduled sometime this week and there were no "multiple cancellations". We've sent you another email to confirm the details and request your reply at the earliest. Also, we have not forwarded or directed you to our sales team during any of your conversation on chat so we are not sure if you have filled our our Contact Us option from our website. As a long term user of our application we appreciate your feedback and will work to ensure that your experience with the product & support is of the highest level. We await your response on the follow-up email. Regards Philips AfterShip Support
