aava swim - ocean’s favorite review for AfterShip Returns & Exchanges

1 / 5

Aug. 21, 2020

Worst customer support ever. They are not able to answer simple questions. Furthermore, they are not able to answer all questions. Additionally, they are sending out random wrong emails to our customers even though the email notifications are not ENABLED!!! We pay a shit load of money for this app for an overwhelming bad service as well as not working automation. We are in the search of a new tool. I can only recommend to not use it. In my 6 month with this app I hadn't any good experience. Before I forget. The "HTML" Email is not able to process main styling. That means that if you design an Email in an HTML Builder you have to go manually into the code to fix the email.

Using app

Almost 3 years

Total reviews

3

Average rating

2.3

AfterShip Returns & Exchanges for Shopify
AfterShip Returns & Exchanges
4.7 star
2,396 reviews

Automated Returns and Email Notifications

Developer
Shopify App Store