SEVENHEAVENS review for AfterShip Returns & Exchanges

1 / 5

Oct. 9, 2020

To all shopify store owners: Please do not create an account there! Read through the 1-2 star ratings and you will see that a lot of people are not satisfied with the way they deal with customers. You will not get any answers. If you have problems, it takes at least a week to find a solution. The worst experience I have ever had with Shopify APPS. The support does not want to solve the problems and you get a standard text as an answer. Your profile information will not be deleted if you request it. No idea what they do with this data. Answer to Mudit: I have been working on a solution for 3 days and I have spent at least 10 hours looking for a solution to solve the problem. Because of you we can't process returns and our business suffers. You are not helping me. All you are doing is saying that you are checking. Then I get no answer and have to contact you again. Do you always treat business partners this way?

Using app

2 days

Total reviews

5

Average rating

3.6

Developer Reply

Thank you for bringing this to our attention. We’re sorry you had a bad experience. To discuss this further, we have sent you an email on your registered email address. You can always contact us at [email protected] for any queries. We are available 24X7. Kind regards, Mudit

AfterShip Returns & Exchanges for Shopify
AfterShip Returns & Exchanges
4.7 star
2,396 reviews

Automated Returns and Email Notifications

Developer
Shopify App Store