CoffeeLux UK review for AfterShip Returns & Exchanges
July 14, 2021
Downloaded, wanted to setup a custom domain and support had no clue what to do, not keen to use a company with support that is unknowledgeable if I'm trusting them to take on an important task.
First, please accept my apology for the experience you had. It is unfortunate to know that you didn't have the best experience using our app and wished for the features to be more flexible. However, this is not the experience we want to provide to our users. We work really hard to make our app user friendly and provide a great support experience. One of our support advisors will contact you via email in order to understand your concern. Kindly reply to the email and we will surely get all your issues resolved and make you a happy customer! I regret the inconvenience caused to you. Regards, Nitish Yadav Team Returns Center