En-place.co review for AfterShip Returns & Exchanges
Feb. 18, 2022
The app seems to be functioning okay so far but the customer service is testy. They didn't show up for the first meeting we scheduled and when I finally got on a video chat with them they were not the friendliest or most patient when it took me time to trying to navigate the app and make sure I was set up correctly.
Developer Reply
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been noted. We would ensure that you experience the best customer support. Also, one of our support members will get in touch with you over the email to ensure the app is been set up correctly for you. Kind regards, Shahvaz Team Returns Center
Developer
Shopify App Store