Makemake Organics review for AfterShip Returns & Exchanges

1 / 5

Oct. 14, 2022

VIOLATES YOUR AND YOUR CUSTOMER'S PRIVACY LAWS. BEWARE - If you are using this app you are breaking US and EU laws. This app stores all you customers email data, as confirmed by their service rep (I dont know what other details). To verify this claim, you will see that even if you change the email associated with the order, the App will use the old email id from "their database" to verify the return. This is scary, shocking and should not be allowed by Shopify.

Using app

Over 2 years

Total reviews

4

Average rating

3.3

Developer Reply

Thank you for your Feedback. It is unfortunate to know that you didn't have the best experience using our app regarding create a return request after updated an email. For that we've shared the steps so that you can update the contact information in Shopify and it will be updated on Returns Center as well automatically . Also, I would like to inform you that we are really concerned about security & privacy of our merchants and their customers. All data are stored on the cloud through Amazon Web Services and Google Cloud Platform only for few days. We really work hard to make our app user-friendly and provide a great support experience. We are also waiting for your revert on an email for a quick fix of this issue. Regards, Team Returns Center

AfterShip Returns & Exchanges for Shopify
AfterShip Returns & Exchanges
4.7 star
2,396 reviews

Automated Returns and Email Notifications

Developer
Shopify App Store