ReturnZap Returns & Exchanges
ReturnZap - Shopify returns, exchanges, and store credit app
Rating
5.0
feedback
84
chart
#1,630
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
-
Less than a month
24%
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Less than a year
54%
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More than a year
19%
Reviews Summary
ReturnZap is highly praised by ecommerce merchants for its comprehensive return solutions, user-friendly interface, and exceptional customer service. Users appreciate the app's ability to streamline the returns process, provide customizable return policies, and offer features like prepaid shipping labels. The support team, particularly David, is commended for being responsive, helpful, and willing to assist with customization and setup. ReturnZap is described as a game-changer that has significantly improved the return experience for customers and reduced manual work for merchants. Overall, the app is recommended for its efficiency, reliability, and value-added features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 13, 2024
ReturnZap has everything we need in a return app plus great, responsive customer service and a user friendly interface. Definitely highly recommended.
Sept. 17, 2024
ReturnZap works wonderfully, and the support is next-level. Whenever we have had a question, or a need (including customization), ReturnZap has been on top of it immediately. We have used other platforms, and are happy to have found ReturnZap. Highly recommended.
Sept. 11, 2024
The team at ReturnZap went above and beyond to make sure the app met our needs. I'd highly recommend this app for anyone looking for a solid return solution.
Sept. 10, 2024
First time I have written a review in Shopify. This app solved all our DHL Express return label problems that the other apps did not solve. The support team were fast, competent and reliable. Every aspect was smooth and fast. Would recommend to anyone
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