We Cut Foam review for REVIEWS.io Product Reviews

1 / 5

Nov. 2, 2023

Set this up, assumed it was all working, one of the team reached out and said it is cheaper to go direct with them and cut out Shopify so I said fine, switch me over. A few months go by and I wonder why I have 0 reviews, go to login, no access in account, no active plan running. No reviews requested or collected this whole time. Speak to support to unlock account, pay for an annual plan, ask for help backdating review requests that I missed. But.. you need a more expensive plan. So I have missed out on reviews for months without my knowledge. Do not recommend.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I'm sorry to hear about your frustrating experience with our product and customer service. We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible. Our team has reached out multiple times to try and assist in resolving this issue, however, there has been no response as of yet. If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist. Kind regards Support REVIEWS.io

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