REVIEWS.io Product Reviews App for Shopify

REVIEWS.io Product Reviews App

Collect product reviews, star ratings, testimonials, UGC + Q&A
Developer
Reviews.io
Rating
4.7
Feedback
763
Reviews
Chart
#134
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the quick responses, helpfulness, and patience of the support staff in resolving issues and assisting with setup. The app is praised for features like easy integration, customizable widgets, and seamless order experience. However, some users have mentioned concerns about pricing transparency, limitations in certain features like review reminders on lower-tier plans, and issues with theme compatibility and widget functionality. Overall, the app is valued for its support, user-friendly interface, and valuable features, but there are areas that could be improved for a better user experience and clarity in pricing and features.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 4%
Less than a month 24%
Less than a year 45%
More than a year 20%
All reviews
5 / 5 Share
Sept. 22, 2026

Customer service is lightning fast and always helpful. The dashboard is so easy to use, even I can't break it. So far, so good! Thank you :)

Store Using app Total reviews Average rating
Naturopath Herbals Over 2 years 7 5.0
5 / 5 Share
Sept. 16, 2026

Great support from Maddox, our issue was resolved in no time at all.

Store Using app Total reviews Average rating
Fytique 3 months 5 4.8
5 / 5 Share
Sept. 15, 2026

Great Tool, Great People, Good and fast Communication. And all this for a price wich is more than fair.

Store Using app Total reviews Average rating
be tanics 4 months 3 5.0
5 / 5 Share
Sept. 15, 2026

I had a couple of support questions, and to be fair the AI answered 2, and then I requested a human agent for the 3rd question, and support was fast, friendly and very helpful. It's a great app, and we use a number of the features across our site and know there is lots more we can grow with as our business develops.

Store Using app Total reviews Average rating
Sim Scapers UK 6 months 4 4.8
5 / 5 Share
Sept. 15, 2026

Great solution and super fast support!

Store Using app Total reviews Average rating
RUGSAK® Backpacks 1 day 3 5.0

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