REVIEWS.io Product Reviews App for Shopify

REVIEWS.io Product Reviews App

Collect product reviews, star ratings, testimonials, UGC + Q&A
Developer
Reviews.io
Rating
4.6
Feedback
722
Reviews
Chart
#333
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are a mix of positive and negative feedback. On the positive side, customers appreciate the quick and helpful customer service provided by the app's team. Many users highlighted the user-friendly interface and the ease of importing reviews from third-party platforms. The support team, including individuals like Jenson, Maddox, and Luke, received praise for their responsiveness and professionalism. Additionally, the app offers valuable features like seamless order experiences, quick migration processes, and integration with Google Store Ratings and Google Shopping. However, on the negative side, some users expressed dissatisfaction with the limited features of the app, issues with the Product Review Widget, unexpected behaviors like not showing on the Shopify admin page, and challenges with transitioning to paid plans through Shopify. Some customers also mentioned difficulties with customization and poor support experiences, including delays in responses and unprofessional interactions.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 4%
Less than a month 25%
Less than a year 47%
More than a year 23%
All reviews
1 / 5 Share
July 1, 2026

Unfortunately, without any prior comms from ReviewsIO, they "improved" their plans, increasing our monthly fee from €99 to €150 per month. Haven't received any comms from their team upfront or afterwards, only a popup when logging in "congrats you've got some new features" without any price mentioning. Also, the rates on this Shopify reviews page, are NOT the current prices anymore. They are much higher. Intransparency sucks..

Store Using app Total reviews Average rating
CloverLiving.com Over 2 years 2 2.5
5 / 5 Share
June 26, 2026

The customer service responds very quickly. They can patiently answer the questions I don't understand, and the app is also very user-friendly.

Store Using app Total reviews Average rating
Onwuad 4 days 1 5.0
5 / 5 Share
June 24, 2026

Great support and great app.

Store Using app Total reviews Average rating
LUX LAIR 9 months 5 5.0
5 / 5 Share
June 18, 2026

Jenson was great when it came to importing reviews from a 3rd party. Easy to work with and professional, also great app highly recommend

Store Using app Total reviews Average rating
The Box Supplements 1 day 2 5.0
4 / 5 Share
June 17, 2026

Store Using app Total reviews Average rating
HOM 5 months 6 3.7

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.