REVIEWS.io Product Reviews App
The reviews for the Shopify App are a mix of positive and negative feedback. On the positive side, customers appreciate the quick and helpful customer service provided by the app's team. Many users highlighted the user-friendly interface and the ease of importing reviews from third-party platforms. The support team, including individuals like Jenson, Maddox, and Luke, received praise for their responsiveness and professionalism. Additionally, the app offers valuable features like seamless order experiences, quick migration processes, and integration with Google Store Ratings and Google Shopping. However, on the negative side, some users expressed dissatisfaction with the limited features of the app, issues with the Product Review Widget, unexpected behaviors like not showing on the Shopify admin page, and challenges with transitioning to paid plans through Shopify. Some customers also mentioned difficulties with customization and poor support experiences, including delays in responses and unprofessional interactions.
This app is straight forward and easy to use. Biggest plus is the customer service support. Once I got past the AI support, the customer service rep was awesome to work with!
Great! I have returned to Reviews.io and it is very good. A few niggles were helpfully and professionally resolved by Leila.
Great review platform! Easy integration and support team are excellent.
Tolles Tool, Maddox aus dem Support hat mir sofort und sehr engagiert geholfen. Gemeinsam konnten wir mein Problem super schnell lösen. Vielen Dank dafür.
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