REVIEWS.io Product Reviews
Premier Shopify Product Review App | Trusted by 9000+ brands
Rating
4.6
feedback
712
chart
#1,152
All reviews
Rating Breakdown
Review RSS Feed
Nov. 15, 2024
We are very satisfied after completing the very simple onboarding and receiving support via chat when updating our plan. The service team was very efficient in their messages and were able to help us very quickly and reliably. We are looking forward to further cooperation. Thank you very much.
Nov. 4, 2024
I was helped by Maddox and my issue was fixed super fast. So efficient and helpful. Highly recommend!
Thanks for sharing your experience! We're glad Maddox could help out quickly and get things sorted for you. Appreciate the recommendation, and we're here anytime you need us!
Nov. 1, 2024
Let me just say, it is both smart and satisfying to have the Reviews app provide EXCELLENT customer service.
Thanks for the awesome feedback! We're thrilled to hear you’re enjoying both the app and our customer service. Providing a smooth experience is what we’re all about - glad we could deliver that for you!
Oct. 30, 2024
Freundlicher Support und schnelle Fehlerbehebung. Ich bin sehr zufrieden mit dem Service – das Team war stets hilfsbereit und hat prompt auf meine Anliegen reagiert. Freundliche Grüsse Skullstore GmbH
Oct. 14, 2024
Easy to use, very helpful - support is super hands on
Thank you for the kind words! We're really pleased that you find the app easy to navigate and that our team’s support has been helpful. We’re always here to keep things simple and effective for you!
Oct. 9, 2024
We are very satisfied with the solution. The backend is clear and the support is very friendly and fast!
Thank you for sharing your experience! We’re delighted to hear that the platform is meeting your needs and that the backend setup is clear and easy to work with. Our team is committed to providing friendly and responsive support, so it’s great to know you’ve felt that in your interactions with us. Your satisfaction is our top priority, and we look forward to continuing to support you as you grow with REVIEWS.io!
Oct. 7, 2024
We have been using Reviews.Io for some time now. I have always found them extremely good to deal with. They are quick to reply to us and jump on a call to assist.
We're pleased to hear that you've had such a positive experience with REVIEWS.io. It's great that our team has been quick to respond and available to jump on calls whenever you need support. We’re committed to providing excellent customer service and are glad to know that we've been able to assist you effectively. We appreciate your continued trust in us!
Oct. 1, 2024
I gave Won access to my Shopify store and he troubleshooted and fixed the widget within 15 minutes. I am very pleased with the exceptional service that reviews.io team has showed. I recommend this review app to everyone with a Shopify store.
It’s great to hear that Won was able to quickly troubleshoot and fix the widget for you! We’re glad you’ve had such a positive experience with our team, speed and efficiency are what we strive for. We really appreciate your recommendation and are always here to assist with anything you need moving forward!
Sept. 26, 2024
Simple functionality that is easy to use. Perhaps more importantly, the online support that is provided when issues occur is outstanding. A particular thank you to Leila for her support in helping us move our reviews over in a recent switch of eCommerce platform.
Thank you for the detailed review! We're so pleased to hear that the app's simplicity has been a great match for you. It’s also wonderful to know that Leila’s support made your platform switch a smoother process - moving reviews can be tricky, but we’re glad that she was able to help make that transition easier. We’re always here to assist with anything you need, and we appreciate your trust in us!
Sept. 24, 2024
Great platform and the customer support is really at another level. Extremely fast responses to enquiries (thanks, Trilok!). This is the gold standard on how to engage with your clients.
We’re thrilled to hear that you’re enjoying the platform and that our support team, especially Trilok, has been able to assist you so quickly! Providing top-notch customer service is something we take pride in, and it’s great to know we’re meeting that standard for you. We appreciate your kind words and are always here to help whenever you need us!
Sept. 23, 2024
the best way to collect reviews and outstanding customer support!
Using app
4 months
Total reviews
1
Average rating
5.0
We’re thrilled that REVIEWS.io has been a great fit for collecting reviews and that our customer support has been able to meet your expectations. We’re all about making sure you have a seamless experience, and it’s great to know that’s been the case for you. Thanks for sharing your feedback!
Sept. 20, 2024
Everything works fine - Support ist excellent :)
We’re happy to hear everything is working smoothly for you! It’s great to know that our support team has been able to assist you effectively. Don’t hesitate to reach out if you need further assistance - we’re here whenever you need us!
Sept. 16, 2024
Great reviews platform, highly recommended and their support is excellent and fast!
Thanks so much for the great review! We’re glad to hear that you’ve had a positive experience with both the platform and our support team. It’s always our goal to provide fast and helpful assistance, so we’re happy to know that’s been the case for you. Your recommendation means a lot to us!
Sept. 13, 2024
SUCH a good app. We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. The service is always incredible.
Thank you for the amazing feedback! We’re thrilled to hear that you’re making the most of our widgets and that they’re helping showcase your products effectively. It’s great to know that our support team has consistently met your expectations. We truly appreciate your continued trust in REVIEWS.io and are here for anything you need!
Sept. 10, 2024
The integration has great features with Shopify and the quick support is fantastic.
We're glad to hear that the Shopify integration is working well for you and that our support team has been quick to assist. Your feedback means a lot to us, and we’re excited to continue helping you get the most out of the app!
Aug. 28, 2024
I had an issue that needed resolving, and the support team was exceptional. The representative I worked with was very helpful and kind. He listened to my concerns and provided a solution quickly and efficiently.
We’re thrilled to hear that our support team was able to assist you so efficiently! It's great to know that the representative took the time to understand your concerns and provided a quick solution. We’re committed to delivering that level of care every time you reach out, and we look forward to continuing to support you as your business grows!
Aug. 28, 2024
Customer service from reviews has always been very quick and helpful which is great when you're trying to understand/use new features. Trilok and Jake especially have been wonderful!
We’re happy to hear that Trilok and Jake were able to help you with the new features. It's great that our support team has made things easier for you as you get to know the platform. We appreciate your feedback and are always here if you need further assistance!
Aug. 27, 2024
Great support.
Thank you for your feedback! We're glad to hear you've had a great experience with our support. It's always our goal to provide quick and effective assistance, and we appreciate you taking the time to share your thoughts.
Aug. 22, 2024
I'm satisfied with the service. They offer a lot of options for the widget, and the customer service is very helpful. Any inquiries made through the live chat are always replied to promptly.
Thank you for your review! We’re glad to hear you’re satisfied with the service and that our widget options are meeting your needs. It’s great to know that our live chat support has been responsive and helpful. We appreciate you taking the time to share your experience.