Revize: Order Editing & Upsell
Let shoppers edit orders, cancel order, edit address, & upsell
Rating
5.0
feedback
83
chart
#281
All reviews
July 1, 2025
We have been using Revize for 6 months now and I am very happy to confidently give a 5 star review. It has saved us hundreds of hours that would have been spent on customer support emails to make simple changes to orders. Recently we encountered an issue with how the app was working in collaboration with another app we use and the technical support we received from Revize was exceptional - they took ownership of the issue from the outset, and subsequently identified and resolved the bug the same day. I highly recommend this app, it will save you a lot of time and money.
June 25, 2025
Exceptional customer service when I hit an issue I did not know how to solve. (Or even describe very well, but they helped me form the question and then provided the solution!)
Store
My Store
Using app
About 1 hour
June 20, 2025
The technicians here are very good. I like their plug-ins very much. I really don't want to be tortured by other orders. The technicians are also very friendly and provide me with a lot of help. I will continue to use this plug-in!
June 18, 2025
Revize's convenient order modification features have been incredibly useful for handling order adjustments across multiple regions. Since we sell in various countries throughout Southeast Asia, Europe, and North America, it's extremely helpful that we can freely modify orders — whether they're Cash on Delivery (COD) or online payments — all through this single platform.
June 18, 2025
We are using this app for editing the Orders before they are shipped wrongly. - Address and phone - zip code - error mail And it works perfectly with our ERP integration.
June 17, 2025
This app is absolutely fantastic! The interface is clean and intuitive, making it super easy to navigate. Everything works smoothly—no crashes or lag, even with heavy use. It’s clear the developers put a lot of thought into user experience. What really stands out is the outstanding customer support. When I had a minor suggestion, the team responded within hours and even implemented the change in the next update! That level of care is rare and shows they truly value user feedback. I’ve already recommended it to friends, and they love it too. Keep up the great work—this is how all apps should be!
June 16, 2025
This is by far the best app I have ever used, the best part is the response from the staff, they spent 3 hours helping me with my problem and even helped me optimize the site speed. I have invested at least a lot of money in Fivver, and although I haven't used it all, from what I have experienced so far, it is well designed and does solve the problem of modifying orders after purchase. Thanks again Shubham for all your help, thank you very much! I really appreciate you! Shubham!
June 13, 2025
Probably the best support and clearest messaging of any post sale app we've explored! The responsiveness and helpfulness is matched only by the feature set and ease of deployment of this solution. Could not recommend it more highly!
June 10, 2025
We’ve been using the Revize Order Editing app and it’s been a game-changer for our workflow. As an auto service shop soon expanding into selling spare parts, having the flexibility to edit orders post-purchase is a huge plus — this app fits right in. What really sets Revize apart is their support. It’s beyond just answering tickets. The team is incredibly responsive and actually helps you through anything, even beyond the scope of the app. You can ask them anything and they’ll hand-hold you through the solution. Truly rare to find that level of dedication! Highly recommend it if you're looking for a reliable, merchant-first app.
June 10, 2025
Wow, what a fantastic app and team! The functionality is a must-have for any Shopify store, and the support I received from Shubham was top-notch. He was so helpful and efficient. He's the best! I can see this making a huge difference for our customers. Highly recommend!
June 8, 2025
The app is top of the top. Customers have repeatedly thanked me for giving them the option to change their address after making a mistake, and it has saved me a lot of time. Additionally, the app's support team is always active and helpful. I highly recommend it and use it on all my stores.
May 28, 2025
Great support team with quick responses, understood what I needed, and friendly interactions. Would definitely recommend!
May 21, 2025
Untechnickle Team: Outstanding Support and Amazing App After I posted on the Shopify forums about some coding challenges I was facing, the Untechnickle Team reached out to me directly. They didn’t just offer advice, they provided hands-on help that completely resolved my issues. Their expertise and willingness to assist was truly above and beyond what I expected. I’ve since started using their app, and it’s been fantastic! It’s intuitive, efficient, and has already made managing my storefront easier. Huge thanks to the Untechnickle Team for their proactive support and an amazing product. Highly recommended!
May 20, 2025
We used to get soo many messages from customers wanting to update their orders, now they just do it themselves. Way less back and forth. Setup was pretty straight forward, and support team actually replies fast which is rare lol. Highly recommend if you’re tired of editing orders manually
May 15, 2025
Honestly, I'm blown away by this app, it feels like Shopify itself but better! Every feature just works seamlessly with my store. The customer service support? They replied within 1 min. and solved my issues in under 5 min. Highly knowleageble team that actually understands ecommerce. Best investment I've made for my shop this year.
May 14, 2025
Revize has been a seamless addition to our store — clean UI, simple setup, and a genuinely useful tool for improving the post-purchase experience. Our customers love the flexibility, and it’s helped reduce the number of manual support requests significantly. The team behind the app (shoutout to Shubham!) has been incredibly helpful, responsive, and thoughtful in their support. You can tell they care about building something that works well for merchants. Highly recommended if you’re looking to give your customers more control after checkout without adding complexity to your backend.
May 8, 2025
Brilliant App and Exceptional Support Revize has been a fantastic addition to our Shopify store. The app allows customers to amend their own orders and account details without needing to contact us — a real time-saver for both our team and our customers. At Valentine Wigs, we serve both tax-paying and tax-exempt customers, which created a unique challenge. Shubham and his team handled it brilliantly by offering to build a custom solution specifically for us. This involved additional paid development, but it was well worth the investment. The result is a smooth, reliable system that works for both of our customer types. The support throughout has been exceptional — prompt, knowledgeable, and genuinely committed to helping us succeed. We’re very happy with Revize and look forward to a long-term partnership. — Richard Valentine Wigs
May 1, 2025
We’ve tried a bunch of order editing apps, and nothing comes close to Revize. The onboarding was smooth, the support is incredibly responsive, and the functionality just works. It’s hands-down the most reliable, intuitive solution we’ve used — and our support tickets around order changes have dropped dramatically. Easily the best in the lot.