Riskified
The reviews for the Riskified Shopify App are mixed, with both positive and negative feedback. On the positive side, many users have praised the app for its ability to detect potentially fraudulent orders quickly and efficiently, providing peace of mind and saving them from chargebacks. Users appreciate the ease of use, fast responses, and excellent customer service provided by Riskified. The app has been described as indispensable for online businesses, helping to streamline operations and prevent fraud. However, on the negative side, some users have expressed dissatisfaction with the app's pricing model changes, lack of communication about updates, and denial of claims. There are concerns about the security of credit card information and difficulties in resolving issues with the company. Overall, while the app has been beneficial for many users in preventing fraud and improving order processing, there are areas where improvements could be made in terms of pricing transparency and customer support.
Review RSS feed
So far I have had no problems with this application. When an order is placed I can see if it is suspicious immediately. I would recommend to others.
Riskified took the guessing game out of orders that could be potentially fraudulent. Since installing Riskified we've been able to get an answer for most orders within 1 hour or so and once the order is approved we're able to ship out the package. Definitely recommend the Riskified App to any businesses on the Shopify platform! Randy Elles Brand Director www.firststopboardbarn.com
A must have tool for any e-com retailer!
Fantastic software and service... I can't tell you the peace of mind having this app installed gives you and allows you to accept any size order without fear of a chargeback. We have used Riskified for about 2 years now and have only had to claim 1 chargeback. As promised, Riskified covered the chargeback and it was an incredibly easy process. Easily one of the best apps I have ever used....
Riskified has been a key to our growth and streamlining operations since very early on. Compared to competitive services, their direct integration into the approval process has made fraud protection completely hands-off, allowing us to focus on the actual business. Without a fraud service in place, you will either avoid shipping legitimate orders because you're unsure, or you'll get hit with chargebacks unexpectedly. Definitely recommend them!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.