All reviews

Rating Breakdown

  • 5
    87% (39 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    9% (4 ratings)

Reviews with Text

  • 100% (45)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2016

So far I have had no problems with this application. When an order is placed I can see if it is suspicious immediately. I would recommend to others.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 7, 2016

Satisfied. I've been using them for over two years. Two fraudulent orders, on two different occasions, slipped through their filters; they returned the chargeback + fees immediately without any questions. MK FragranceOriginal.com

Using app

Over 2 years

Total reviews

7

Average rating

3.9

5 / 5 Share

May 4, 2016

Riskified took the guessing game out of orders that could be potentially fraudulent. Since installing Riskified we've been able to get an answer for most orders within 1 hour or so and once the order is approved we're able to ship out the package. Definitely recommend the Riskified App to any businesses on the Shopify platform! Randy Elles Brand Director www.firststopboardbarn.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2016

Great App! We have been working with the Riskified team for more than a year. Not once have they let us down. They always offer 5 star service. Fast reliable and supportive. We really dont know, how many times we would be in trouble, if we weren't using Riskified, to avoid all those fraud attempts that regularly hit luxury online stores. And for all those who wonder, yes they will cover you if and when things go wrong.! GIANNOPOULOS.GR

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

April 28, 2016

Fantastic software and service... I can't tell you the peace of mind having this app installed gives you and allows you to accept any size order without fear of a chargeback. We have used Riskified for about 2 years now and have only had to claim 1 chargeback. As promised, Riskified covered the chargeback and it was an incredibly easy process. Easily one of the best apps I have ever used....

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

April 27, 2016

Riskified has been a key to our growth and streamlining operations since very early on. Compared to competitive services, their direct integration into the approval process has made fraud protection completely hands-off, allowing us to focus on the actual business. Without a fraud service in place, you will either avoid shipping legitimate orders because you're unsure, or you'll get hit with chargebacks unexpectedly. Definitely recommend them!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 26, 2015

amazingly quick with order confirmations had a chargeback- which they refunded us immediately amazing customer service

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2015

Riskified is a must use for any shop. Great service but more importantly they cut our chargebacks exponentially. Much easier than hiring a full time fraud department. Nice work guys, definitely a service worth having among a sea of under performing apps.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2015

This App change Our Business in Good! we Sell High End Goods and we had a saving in Potential Charges Back Over 100,000 Dollars! Was a Good Find High Raccomended!

Store

Tfo Inc

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2015

Best app ever. Now I do not have to worry about accepting international orders. No more charge back or fraudulent orders!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2015

A totally indispensable app - simple to use, fast responses, and most of all can save a lot of hassle and money !

Store

Mdnp

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2015

Great app. Definitely one of the regularly used tools in our toolbox. I love that I only pay if I think an order is fraudulent and I'm wrong. I can't lose. We've been using Riskified for more than a year and highly recommend it.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2015

We would have a hard time doing business without Riskified. They have been exceptional both in what they do preventing fraud and their customer service in responding and resolving any issues. We recently had an order with a phone number, billing AND shipping address that all matched the credit card used, but a false email address, and Riskified caught it. They have caught a number of fraudulent orders that would have otherwise cost us quite a bit of money. Their service is very affected and I can certainly recommend them to anyone running an online store. I would say they are an essential partner for your online shop.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2015

We love it. Resolving a charge back is quick and easy. We like that it only takes a few steps to resolve a charge back. Saves a lot of time and makes it easy for our staff.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2015

This is such a great app, really helped us out with our charge-back issues and saved us tons of time

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2015

FABULOUS product! This software helps significantly with the ease of admin - since we no longer need to worry about fake orders coming through! Thank you again your program is a lifesaver for an online entrepreneur.

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 23, 2015

The Riskified team is great! Their software helps detect a lot of fraudulent orders and they are good at screening. Has saved us countless time and headaches.

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 28, 2015

I wish there were more stars to give. Support is unbelievably fast and within the first day they verified and prevented fraudulent transactions not caught by standard Shopify verification processes.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2014

this is a no brainer. after being scammed a few times i needed to find a solution. riskified is that solution. excellent customer service as well. every ecommerce store needs this.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 18, 2014

Even if you don't plan to use them much, having the ability to send a suspicious order to them and then pay a reasonable fee for fraud insurance is huge. We have our own integrated third party fraud review tool that we use to identify high risk orders, and then we give those orders to riskified when we can't easily validate them as legitimate. The integration with shopify makes it one click to submit the order, and they get back with answers super quick most of the time. Love it.

Using app

3 months

Total reviews

10

Average rating

5.0