BAELDOR review for TYDAL Popups ‑ Email Pop ups
March 27, 2023
My CSR Pete was quite patient in his responses. Rivo has invested a lot in the email popups and it being completely free has the CSRs even more enthusiastic to assist. Highly recommend. UPDATE: THEY ARE WORTH EVERY PENNY YOU MAY THINK OF SPENDING ON OTHER APPS! I had a little glitch and my CSR- Pete had to contact the tech guys and made sure it was fixed. Shout out to Lea for stepping in while I thought I was left to crickets. Every product can be elevated if you just go the "extra." For Rivo, that extra is in Customer service and they represented well. I hope they keep this culture.
We are proud to offer our email popups completely free of charge, and we appreciate your recognition of our investment in this product. It is our goal to provide our customers with the best possible experience and we are glad to hear that our CSRs are enthusiastic in assisting you. Best regards, Kevin