TYDAL Popups ‑ Email Pop ups
All reviews
I can no longer speak to a human at this company - I suspect they have shut down and have programmed their AI bot to close the chat when a conversation with a human agent is requested. No emails are answered, I can only attempt this to get some attention in the hope it resolves my issue - if not then the review will stand and the apps will be replaced by another company.
The customer service is horrible. I hate that stupid little AI bot they have. Every time I try to ask for customer service it automatically ends the conversation.
Adrian was a great help!
Awesome, so glad our support team was a great help! 😊 Thanks for the love—we’re always here for you! - Kevin & TYDAL Team
I’ve just started using Tydal’s pop-up feature for my Shopify store, and it looks promising for engaging customers and offering discounts. Jamie was super helpful in guiding me through setting up custom CSS to match my brand perfectly. Really appreciate her support and expertise!
Awesome to hear you’re excited about TYDAL’s pop-up feature for your Shopify store! 😄 Thrilled our support team helped you nail the custom CSS to match your brand perfectly. Thanks for the shoutout—we’re here to keep your customer engagement soaring! 🌟 - Kevin & TYDAL Team
Very good experience using this app. Great customer support!
Thanks for the awesome feedback! 😊 We're so glad you're loving the app and our support team. Here for you anytime! - Kevin & TYDAL Team
What an app! Great experience.
Woohoo! Thanks for the love! 😄 We're thrilled you're having a great experience with our app. Keep enjoying! - Kevin & TYDAL Team
Ask for SAM, really helpful and quick
Application gratuite et facile d'utilisation que je recommande vivement ! Vous avez un chat pour vous aidez au besoin top !
Nous sommes ravis que vous appréciez notre application gratuite et facile à utiliser et que vous ayez trouvé l'assistance par chat utile ! Merci pour votre recommandation ! Nous sommes là pour vous garantir une expérience Shopify optimale ! 😄 - Kevin et l'équipe TYDAL
Sam is the goat, hope my boy is eating
Haha, love the enthusiasm! Our support team’s thrilled to be called the GOAT—don’t worry, we’re keeping them well-fed and ready to help! Thanks for the vibes! 😄🐐 - Kevin & TYDAL Team
Easy to use and fantastic results quickly!
Stoked you’re seeing fantastic results so fast! Thanks for loving the ease of use—here’s to more wins! 🚀 - Kevin & TYDAL Team
intuitive to use, straight-forward interface with good flexibility and customisation options for your email pop-ups!
Thrilled you find our email pop-up interface intuitive and flexible! Thanks for the love—customization is our jam! 😎 - Kevin & TYDAL-Team
Amazing customer support!
Thank you for the kind words! We're so glad you're happy with our customer support. We're always here to help! 😊 - Kevin & TYDAL Team
I just installed this App and so far, it's a pretty good experience! I like this App, it's easy to work with and easy to setup/ style the widget how you want it. Furthermore, The Team is also great! I have met "Jamie," if you may have a question/ or a problem, she will kindly help you out! :D
Thank you for your wonderful review! We're thrilled you're having a great experience with the app and that our team was able to assist you. Don't hesitate to reach out if you need anything else! 😊 - Kevin & TYDAL Team
So grateful for this app for making pop-ups and collecting emails so much easier!
We're so glad to hear the app is making pop-ups and email collection easier for you. If you need any more help, we're always here to support you! - Kevin & TYDAL Team
This app is amazing and their customer support is Top notch. Sam helped me in a matter of seconds. I highly recommend their services!
Thank you for the awesome review! We're thrilled to hear the app and customer support exceeded your expectations. If you need anything else, we’re always here for you! 😊 - Kevin & TYDAL Team
I was quickly and easily able to add a custom email pop up. Adrian was super helpful unlocking custom CSS and taught me a couple things I wasn't aware of. Great app and support!!
Thanks for the awesome feedback! We're so glad you found it easy to add the custom email pop-up and that our support was helpful. If you need more assistance, just let us know! 😊 - Kevin & TYDAL Team
For what it does - popup email capture and instant discount code generation that works - this is the best in the business. It stands alone. No competition. You can research this claim too. I've done it. And it's free. Not sure how long it will stay free. I have no ties with the company... the product is stable, robust, yet simple, and works very well. Need help with anything, they are ready to help. The product itself does not require any help. If you use this product, consider supporting them by purchasing other products or simply upgrading. If this is what you're looking for, save your time, install, and configure. I've just saved you valuable time. Focus on function. Don't waste your time on every superficial detail that may even end up driving customers away from your store. Install and enjoy! Thanks guys.
Thank you for such an amazing review! We're so glad to hear the app works well for your needs and that you had a smooth experience. Your support and recommendation mean a lot to us! 😊 - Kevin & TYDAL Team
good
Great to hear you're pleased with the service! If there's anything more we can do for you, just let us know. - Kevin & TYDAL Team
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