All reviews

Rating Breakdown

  • 5
    98% (4,543 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

June 26, 2024

very good

Store

LORZOR

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Très belle équipe et SAV rapide. Je recommande cet application

Store

kiip.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appréciez la recommandation! Notre équipe est toujours là pour vous aider rapidement. Merci de nous avoir choisis ! - L'équipe Kévin & TYDAL

5 / 5 Share

June 25, 2024

Jamie went above and beyond to fix a few minor issues for me

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad we could help. Let us know if there's anything else we can do for you! - Kevin & TYDAL Team

5 / 5 Share

June 25, 2024

Really Great Response from Sam also with his Guidance i can able to solve my issue quickly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear our support team could help you solve the issue quickly! Thanks for sharing your experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

June 24, 2024

This app is great

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot! We're glad you think so! If you have any suggestions or questions, feel free to reach out. Enjoy using the app! 😊 - Kevin & TYDAL Team

5 / 5 Share

June 21, 2024

Jamie is very helpful and proactive. I am really satisfied by the service provided. Thanks

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you're satisfied with our service. Let us know if there's anything else we can assist you with! - Kevin & TYDAL Team

5 / 5 Share

June 21, 2024

If you want to interact with your customer, the TYDAL Popups is the best option you can get so far! The support team is very professional so you can modify your pop-up easily with their help. Try to believe it.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your enthusiastic recommendation! We're thrilled you're finding TYDAL Popup and our support team so helpful. Here's to more great interactions! - Kevin & TYDAL Team

5 / 5 Share

June 19, 2024

O suporte que recebi da plataforma foi excelente, agradeço Jamie por me ajudar com paciência em todo o processo.

Store

viva!

Using app

About 13 hours

Total reviews

6

Average rating

4.7

Developer Reply

Obrigado pelo seu feedback! Estamos entusiasmados por nossa equipe de suporte poder ajudá-lo durante todo o processo. Deixe-nos saber se precisar de mais ajuda! - Equipe Kevin e TYDAL

5 / 5 Share

June 19, 2024

Sam is the definition of an exceptional customer service. Answered all my questions and gave me some recommendations on my site. I would highly recommend this app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your recommendation! We're delighted to have provided exceptional service and helpful recommendations for your site. - Kevin & TYDAL Team

5 / 5 Share

June 19, 2024

It was great! I was helped by Sam and my issue was resolved quite fast. Thank you for making your app freely available to vendors and for your great support service!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad we could help resolve your issue quickly. We're committed to supporting vendors like you. Let us know if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

June 18, 2024

Ho installato l'app per Shopify e Sam è stato di ottimo aiuto per la configurazione delle impostazioni, molto disponibile e mi ha dato anche dettagli utilissimi per la mia attività! A presto Sam!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Grazie per la tua recensione! Siamo davvero lieti che la nostra app possa aiutarti a semplificare le tue impostazioni e fornire utili approfondimenti aziendali. Non vedo l'ora di aiutarti di nuovo presto! -Kevin e la squadra TYDAL

5 / 5 Share

June 18, 2024

Needed to contact support for some help, was a great experience. Love this app for easily offering discounts for new customers!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad you had a positive experience with our support team and love the app's discount features. Happy to help anytime! - Kevin & TYDAL Team

5 / 5 Share

June 18, 2024

Nice app, easy to install, good customer service!

Using app

12 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad you found the installation easy and our customer service helpful. Happy to have you with us! 😊 - Kevin & TYDAL Team

5 / 5 Share

June 17, 2024

Great app. Easy to use. Super friendly help desk. Would definitely recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! We're happy you find the app easy to use and our help desk friendly. Your recommendation means a lot to us! 😊 - Kevin & TYDAL Team

5 / 5 Share

June 17, 2024

Jaime and the support team replied to my request immediately, ran the updates I required for my store, and in just a few minutes I was ready to roll... Amazing app, service and team. Would recommend it 100%

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled you had such a positive experience with our support team and app. Thanks for recommending us! - Kevin & TYDAL Team

5 / 5 Share

June 16, 2024

great customer service so far

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We're thrilled to hear you're happy with our service. 😊 - Kevin & TYDAL Team

5 / 5 Share

June 11, 2024

Jamie was friendly, quick, and solved my problem! A-mazing customer service.

Store

Pep

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a bunch! We're delighted we could assist you quickly and with a smile. Let us know if you need anything else. 😊 - Kevin & TYDAL Team

5 / 5 Share

June 10, 2024

The easiest and most flexible email popup creation tool I've used to build my email list. The user experience was excellent from the start, and the support provided by Jamie was top-notch!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled our email popup tool made building your list a breeze! We're committed to excellent user experience & top-notch support always! 🚀 - Kevin & TYDAL Team

5 / 5 Share

June 9, 2024

Great

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you're happy with our service. If you ever need anything, just let us know. 😊 - Kevin & TYDAL Team

5 / 5 Share

June 5, 2024

I needed customer support to activate some features on my account and Sam was extremely efficient, very personable and made my experience much better than I first assumed it would go. Customer service like Sam seems to be a lost art in todays age but it is great to know that with people like him helping out, things get done fast and friendly!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear our support team exceeded your expectations! Fast, friendly service is what we strive for. Thanks for your kind words! 😊 - Kevin & TYDAL Team