Franklin Art Studio review for TYDAL Popups ‑ Email Pop ups

Oct. 14, 2024

its hard to imagine that after 2 years these people at Rivo are still telling people that integration with FLOW will be fixed. I have spent thousands of dollars on developing a new website, installing their app, and then establishing the accepted Shopify Flow app...then spent hours trying to work out why it didn't work. Thought I was just dumb. Contacted Rivo to be told "oh we will add you to the vote to fix it" which is an unprofessional way to deal with problems. They sent me to a thread expecting me to go away. I have no interest in the bandaide workaround that most in the thread said didnt work, with adding a discount code and other hocus pocus. I was told it was part of their "roadmap" whatever that is...but I think they are lost on their own journey. Rivo would apparently rather have clients waste their valuable time and money than either exit Shopify or fix the issue, as its now 2 years since that thread was started. A thread that contains similar comments to mine that people have invested time and money in their business only to have this app not work with delivering the most common on things in 2024. A welcome email! How about that for professionalism. Its just lip service, hard to imagine they have any intention of fixing this. Do not install this app if you have intentions of automating a welcome email.