CADDYSACK Golf review for Route Protection and Tracking

1 / 5

March 1, 2023

Very very disappointed with the service from Route. They increased our prices and broke our check out cart - on chat will raise the issue and the agent then just disconnected the chat without any information or follow up via email

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for sending in your feedback! We are sorry to hear of any miscommunications or delays while working with our team. We would be happy to discuss the details of the Premium Rate changes, and the issues surrounding your checkout cart as soon as possible so we can assist with a solution. Feel free to contact us via chat on our Help Center here: https://merchants.help.route.com/hc/en-us and we will be there to help! Thank you, Leea, Customer Service

Route Protection and Tracking for Shopify
Route Protection and Tracking
4.0 star
415 reviews

Shipping Insurance & Immersive Order Tracking | Route App

Developer
Shopify App Store